CMSA Today - Issue 4, 2017 - 9

ESSENTIAL STANDARDS FOR THE
PROFESSIONAL CASE MANAGER:
CMSA'S STANDARDS OF PRACTICE FOR
CASE MANAGEMENT, REVISED 2016
CMSA'S 2016 REVISION of the established Standards of Practice provides practice guidelines for case
managers, the case management industry and its diverse stakeholders. These standards identify and
address important foundational knowledge, skills, and competencies for the professional
case manager within a spectrum of case management practice settings, specialties, and
health and human service disciplines.
The impetus for the 2016's revision of the Standards is the need to emphasize the
professional nature of the practice and role of the case manager.
The maturity of the practice of case management, the importance of protecting the
professional role of case managers and the enactment of new laws and regulations,
including the Patient Protection and Affordable Care Act, all legitimize professional case
management as an integral and necessary component of the healthcare delivery system
in the United States.
Similar to past revisions, the 2016 Standards reflect recent changes in the industry,
which resonate with current practice. Some of these changes include the following:
* Minimizing fragmentation in the healthcare system, application of evidence-based
guidelines in practice to promote collaborative care coordination, navigating
transitions of care, and incorporating adherence guidelines and other standardized
practice tools.
* Expanding and maximizing the contribution of the interprofessional collaborative
healthcare team to planning care and services for individuals, improving the
experience of those who are the recipients of professional case management services, and
ensuring safe, quality and cost-effective outcomes.
CMSA believes these are all important factors that professional case managers need to address in their
practice. The 2016 Standards of Practice also contain information about case management including an
updated definition, practice settings, roles and responsibilities, case management process, philosophy and
guiding principles, as well as the standards and how they are demonstrated. ■

Download your copy today at
www.cmsa.org/sop
Issue 4 * 2017

CMSA TODAY

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Table of Contents for the Digital Edition of CMSA Today - Issue 4, 2017

President’s Letter
Association News
CMSA Conference Supporters
CMSA Corporate Partners
Case Management at the Helm of Diverse America
Community Health Workers: A Key Role on the Collaborative Care Team
Ticket to Work: Strategies for Case Managers Who Face Work-Disrupting Disabilities
For Case Managers, Success Requires Mastering Today’s Challenges
Using a Patient Engagement Strategy to Help Care Managers Educate Patients at the Right Time—Before It’s Too Late
Index of Advertisers
CMSA Today - Issue 4, 2017 - Intro
CMSA Today - Issue 4, 2017 - cover1
CMSA Today - Issue 4, 2017 - cover2
CMSA Today - Issue 4, 2017 - 3
CMSA Today - Issue 4, 2017 - 4
CMSA Today - Issue 4, 2017 - 5
CMSA Today - Issue 4, 2017 - President’s Letter
CMSA Today - Issue 4, 2017 - 7
CMSA Today - Issue 4, 2017 - Association News
CMSA Today - Issue 4, 2017 - 9
CMSA Today - Issue 4, 2017 - CMSA Conference Supporters
CMSA Today - Issue 4, 2017 - CMSA Corporate Partners
CMSA Today - Issue 4, 2017 - Case Management at the Helm of Diverse America
CMSA Today - Issue 4, 2017 - 13
CMSA Today - Issue 4, 2017 - 14
CMSA Today - Issue 4, 2017 - 15
CMSA Today - Issue 4, 2017 - Community Health Workers: A Key Role on the Collaborative Care Team
CMSA Today - Issue 4, 2017 - 17
CMSA Today - Issue 4, 2017 - 18
CMSA Today - Issue 4, 2017 - 19
CMSA Today - Issue 4, 2017 - Ticket to Work: Strategies for Case Managers Who Face Work-Disrupting Disabilities
CMSA Today - Issue 4, 2017 - 21
CMSA Today - Issue 4, 2017 - 22
CMSA Today - Issue 4, 2017 - 23
CMSA Today - Issue 4, 2017 - 24
CMSA Today - Issue 4, 2017 - For Case Managers, Success Requires Mastering Today’s Challenges
CMSA Today - Issue 4, 2017 - 26
CMSA Today - Issue 4, 2017 - 27
CMSA Today - Issue 4, 2017 - Using a Patient Engagement Strategy to Help Care Managers Educate Patients at the Right Time—Before It’s Too Late
CMSA Today - Issue 4, 2017 - 29
CMSA Today - Issue 4, 2017 - Index of Advertisers
CMSA Today - Issue 4, 2017 - cover3
CMSA Today - Issue 4, 2017 - cover4
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