CMSA Today - Issue 6, 2015 - (Page 17)

Presentation Successful Patient Engagement in an Employer-Based Wellness Program Poster Presentation at CMSA's 25th Annual Conference & Expo PoSTER BY JANET HAUSER, RN, BS, CCM, CDE, MELiSSA SANDLiN, RN, BSN, CCM, GERoNDA C. PULLiAMS, RN, MS, CCM, RHoNDA RUMPLE, RN, MSN, CCM, JULiE MoNTPELLiER, RN, BA, CDE, and SANDRA SPiVEY T he CMSA 25th Conference & Expo in Orlando, Florida, provided attendees a wide range of quality content, including poster presentations on various topics. Janet Hauser, Melissa Sandlin, Geronda C. Pulliams, Rhonda Rumple, Julie Montpellier, and Sandra Spivey (data specialist) presented the following poster, covering "Successful Patient Engagement in an Employer-Based Wellness Program," during the conference. prOBLEm The Link to Wellness program was created in 2009 in response to increased claims the previous year to target unmanaged diabetes, hypertension, hypercholesterolemia, and high-risk pregnancies among employees. Organizational silos that exist within the program are multiple documentation systems including electronic and paper medical records, multiple health care providers, and lack of some direct leadership support. OBJECtivE The objective of this presentation is to review how an employer health management program incorporates case management with effective member engagement to modify health behaviors and achieve positive outcomes in employees with acute and chronic conditions. An interdisciplinary team approach is used to provide ongoing education, remove barriers to care, and encourage health self-management to enhance well-being and quality of life. The interdisciplinary team consists of a medical director, physicians, RN case managers, pharmacists, registered dietitians, prenatal educators, licensed clinical social workers, and key support staff. mEtHOdOLOgiEs The methodologies used in this program to promote successful patient engagement include relationship based care, motivational interviewing, hands-on physical assessments, point of care testing, individual education with teach back, and group classes to assist the patient's understanding of health and disease processes and promote positive health behaviors. Financial incentives and plan design are used to encourage participation. COnCLusiOn To access a full-size PDF of this poster presentation, visit The effectiveness of this program is evidenced by decreased costs, hospital admissions, lengths of stay, hemoglobin A1Cs, and blood pressures. A decrease in preterm deliveries and NICU admissions, and increased employee satisfaction further demonstrate the effectiveness of the Link to Wellness program. ■ Issue 6 * 2015 CMSA TODAY 17

Table of Contents for the Digital Edition of CMSA Today - Issue 6, 2015

Post-Traumatic Growth: The Journey
Optimal Healing Environments in Home Hospice and Palliative Care
Successful Patient Engagement in an Employer-Based Wellness Program

CMSA Today - Issue 6, 2015