CMSA Today - Issue 6, 2016 - 25

Compassionate Care RESoURCES Here is a list of the key resources to learn more about the art & science of compassionate care: * The Schwar tz Center for Compassionate Healthcare http://www.theschwartzcenter.org/ * Center for Compassion, Altruism Research and Education (CCARE) at Stanford University School of Medicine http://ccare.stanford.edu/ * Greater Good Science Center, University of California-Berkeley www. GreaterGoodScience.org * A desire to understand the patient's context and perspective. * Respect for and facilitation of patients' and families' participation in decisions and care. * Finding common ground with the patient/family that allows for leveraging of shared experiences and understanding. Cultivating compassionate care supports the guiding principles set forth in CMSA's Standards of Practice for Case Management (rev. 2016). There are also numerous key benefits for our practice as professional case managers, which include strengthening our ability to serve as advocates, enabling a true patientcentered approach to care and promoting evidence-based practice and clinical excellence. Practicing compassionate care is a catalyst for meaningful and individualized assessment and care planning, which ultimately helps us achieve optimal outcomes in care coordination and patient-centered care. ■ REFERENCES Dewar, B. (2013). Cultivating compassionate care. Nursing Standard, 27 (34), 48-55. http://journals. rcni.com/doi/pdfplus/10.7748/ ns2013.04.27.34.48.e7460 Jazaieri, H. et al. (2012). Enhancing compassion: A randomized controlled trial of a compassion cultivation training program. Journal of Happiness Studies. http:// ccare.stanford.edu/wp-content/ u p l o a d s / 2 013/ 0 7/J a z a i e r i et-al.-2013.pdf Lown, BA. (2014). Seven guiding commitments: Mak ing the * Foundation for a Mindful Society http://www. mindful.org * Compassion: Bridging Practice and Science (compassion training program) http://www. compassion-training.org/ * Cognitively-Based Compassion Training, Emory University https://tibet.emory.edu/ cognitively-based-compassion-training/ * The Professional Quality of Life Scale (ProQOL) - Measuring Compassion Satisfaction and Compassion Fatigue www.ProQOL.org U. S. healthcare system more compassionate. Journal of Patient Experience, 2(1), 6-15. http://jpx. s a g e p u b . c o m /c o n t e n t / 1/ 2 / 6 . full.pdf Lown BA, Rosen J, & Marttila J. (2011). An agenda for improving compassionate care: A survey shows about half of patients say such care is missing. Health Affairs, 30 (9), 17721778. http://content.healthaffairs. org/content/30/9/1772.full Post, S. (2011). Compassionate care enhancement: Benefits and outcomes. The International Journal of Person Centered Medicine, 1(4), 808813. http://www.stonybrook.edu/ bioethics/CCE.pdf Sanghavi, D. (2006). What make for a compassionate patient-caregiver relationship? Journal of Quality and Patient Safety, 32(5), 283-291.http:// www.theschwartzcenter.org/media/ LVTGGKE0FCUEYS4.pdf Schwartz Center for Compassionate Healthcare (2015). Building compassion into the bottom line: The role of compassionate care and patient experience in 35 U.S. hospitals and health systems. http:// www.theschwartzcenter.org/media/ Building-Compassion-into-theBottom-Line.pdf Mary Beth Newman, MSN, RN-BC, CCM, CHCQM, is Acting Immediate Past President of CMSA. She has 30 years of professional experience with a focus on building best-practice, quality-driven, care management programs. Mary Beth can be reached at mbnewman@ cminsightsconsulting.com. 790489_Hope.indd 1 Issue 6 * 2016 CMSA TODAY 25 03/02/16 12:35 AM http://www.hopenetworkrehab.org http://www.mindful.org http://www.compassion-training.org/ http://www.theschwartzcenter.org/ https://tibet.emory.edu/cognitively-based-compassion-training http://ccare.stanford.edu/ http://www.ProQOL.org http://www.GreaterGoodScience.org http://www.sagepub.com/content/1/2/6/full.pdf http://www.content.healthaffairs.org http://www.stonybrook.edu/bioethics/CCE.pdf http://www.hopenetworkrehab.org http://www.theschwartzcenter.org/media/LVTGGKE0FCUEYS4.pdf http://www.theschwartzcenter.org/media/ http://journalsrcni.com/doi/pdfplus/10.7748/ns2013.04.27.34.48.e7460 http://ccare.stanford.edu/wp-content/

Table of Contents for the Digital Edition of CMSA Today - Issue 6, 2016

Patient-Centered Care
Association News
CMSA Corpo rate Partners
On Living Well: The Life-Transforming Power of Palliative Care
Improving Medications Access for Bone Marrow Transplant Patients
Breaking Down Silos & Strengthening Hospital Care Coordination
Cultivating the Art and Science of Compassionate Care
Index of Advertisers
CMSA Today - Issue 6, 2016 - cover1
CMSA Today - Issue 6, 2016 - cover2
CMSA Today - Issue 6, 2016 - 3
CMSA Today - Issue 6, 2016 - 4
CMSA Today - Issue 6, 2016 - 5
CMSA Today - Issue 6, 2016 - Patient-Centered Care
CMSA Today - Issue 6, 2016 - 7
CMSA Today - Issue 6, 2016 - Association News
CMSA Today - Issue 6, 2016 - 9
CMSA Today - Issue 6, 2016 - 10
CMSA Today - Issue 6, 2016 - CMSA Corpo rate Partners
CMSA Today - Issue 6, 2016 - On Living Well: The Life-Transforming Power of Palliative Care
CMSA Today - Issue 6, 2016 - 13
CMSA Today - Issue 6, 2016 - 14
CMSA Today - Issue 6, 2016 - 15
CMSA Today - Issue 6, 2016 - 16
CMSA Today - Issue 6, 2016 - 17
CMSA Today - Issue 6, 2016 - Improving Medications Access for Bone Marrow Transplant Patients
CMSA Today - Issue 6, 2016 - 19
CMSA Today - Issue 6, 2016 - 20
CMSA Today - Issue 6, 2016 - Breaking Down Silos & Strengthening Hospital Care Coordination
CMSA Today - Issue 6, 2016 - 22
CMSA Today - Issue 6, 2016 - 23
CMSA Today - Issue 6, 2016 - Cultivating the Art and Science of Compassionate Care
CMSA Today - Issue 6, 2016 - 25
CMSA Today - Issue 6, 2016 - Index of Advertisers
CMSA Today - Issue 6, 2016 - cover3
CMSA Today - Issue 6, 2016 - cover4
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