CMSA Today - Issue 6, 2017 - 19

PA S T P R E S I D E N T S

WORDS FROM A
PAST PRESIDENT

OF THE CASE MANAGEMENT SOCIETY OF AMERICA

A

t the recent Case Management
Society of America Annual
Conference in Austin, TX, 10
of the past presidents of the
organization held a general
session to share their insights into the
practice of case management. The panel of
leaders made it clear that case management
is recognized as one of the essential tools
patients, payers and providers are using
to improve outcomes, contain healthcare
costs and improve the patient experience
throughout the broad healthcare system.
The group participated in an interactive
discussion with the audience and shared
that for the practice to continue to grow,
professionals involved in case management
must be nourished with continuing education, leadership and mentoring at every level.
Today, unlike in the early days of case management, there is research to demonstrate
the value case management professionals
bring. With publications like CMSA Today
and Professional Case Management, professional case managers have the opportunity
to share their work.
The panel agreed that in order to meet
their goals, professionals working in the area
of case management need to follow the
Standards of Practice for Case Management
to reflect current practice. The Standards,
when implemented into individual and organizational practice, allow professionals to
share a common bond and demonstrate the
value they bring regardless of the setting.
The Standards can be used to educate the
C-suite as to what case management is and
what case management is not.
The panel also emphasized the importance of educating and empowering patients

BY ANNE LLEWELLYN, RN-BC, MS, BHSA, CCM, CRRN

and their caregivers on how to effectively
utilize the healthcare system to meet their
needs. It was stressed that case managers
must also do more to get the message out
to the public and help people understand
the value of accessing a professional case
manager when they are thrust into the
healthcare system. Doing so can help them
be more engaged consumers by ensuring
they understand their conditions, participate
in the development of their plan of care and
have access to the resources necessary to
meet their individual needs.
All agreed that as the practice matures,
we must find ways to invite new professionals from the multidisciplinary healthcare
workforce to consider case management as
a career path. Leaders on the local, state
and national levels must take the time to
mentor those new to the practice. We have
to find a path into case management for
those who want to enter the practice. New
leaders must be identified and develop the
grassroots workforce so we can ensure the
next generation of case management.
The panel session ended with each of the
past presidents letting conference attendees
know they are available to speak one on one
as well with your organization leadership

about the challenges you face as
well as some of the solutions to
issues impacting the practice of
case management.
Moving forward, and to demonstrate their commitment to the
practice of case management, the
past presidents of CMSA have
committed to sharing their expertise and insights by contributing
an article in each issue of CMSA
Today. The topics will vary as each
past president brings a wealth and variety
of information to the table.
If you missed the session in Austin, or
want to learn more about the past presidents
of CMSA, feel free to read "Reconnecting
with the Past Presidents of CMSA," which
was published in 2016 in Issue of 8 CMSA
Today.
To contact one of the past presidents,
feel free to call the national office for their
contact Information. ■
Anne Llewellyn, RN-BC, MS, BHSA,
CCM, CRRN, served
as president of
CMSA in 2003-04.
Currently, Anne is
recovering from a
recent healthcare
crisis. She lives in
Plantation, Florida, and
is an active member of the South Florida Case
Management Network. To contact Anne, email
her at allewellyn48@gmail.com.

REFERENCE
h t t p : // w w w. n x t b o o k . c o m /n a y l o r/C M S Q /
CMSQ0316/index.php#/12

Issue 6 * 2017

CMSA TODAY

19


http://www.nxtbook.com/naylor/CMSQ/CMSQ0316/index.php#/12

Table of Contents for the Digital Edition of CMSA Today - Issue 6, 2017

President’s Letter
Association News
CMSA Corporate Partners
Highlights of the 27th Annual Conference & Expo
Words From a Past President of the Case Management Society of America
Optimizing Electronic Health Record Technology to Maximize the Value and Efficiency of Care Coordination
First Case Management Project for Patients With Severe Mental Disorders in Germany Established
Index of Advertisers
CMSA Today - Issue 6, 2017 - Intro
CMSA Today - Issue 6, 2017 - cover1
CMSA Today - Issue 6, 2017 - cover2
CMSA Today - Issue 6, 2017 - 3
CMSA Today - Issue 6, 2017 - 4
CMSA Today - Issue 6, 2017 - 5
CMSA Today - Issue 6, 2017 - President’s Letter
CMSA Today - Issue 6, 2017 - 7
CMSA Today - Issue 6, 2017 - Association News
CMSA Today - Issue 6, 2017 - 9
CMSA Today - Issue 6, 2017 - CMSA Corporate Partners
CMSA Today - Issue 6, 2017 - 11
CMSA Today - Issue 6, 2017 - Highlights of the 27th Annual Conference & Expo
CMSA Today - Issue 6, 2017 - 13
CMSA Today - Issue 6, 2017 - 14
CMSA Today - Issue 6, 2017 - 15
CMSA Today - Issue 6, 2017 - 16
CMSA Today - Issue 6, 2017 - 17
CMSA Today - Issue 6, 2017 - 18
CMSA Today - Issue 6, 2017 - Words From a Past President of the Case Management Society of America
CMSA Today - Issue 6, 2017 - Optimizing Electronic Health Record Technology to Maximize the Value and Efficiency of Care Coordination
CMSA Today - Issue 6, 2017 - 21
CMSA Today - Issue 6, 2017 - 22
CMSA Today - Issue 6, 2017 - 23
CMSA Today - Issue 6, 2017 - 24
CMSA Today - Issue 6, 2017 - 25
CMSA Today - Issue 6, 2017 - 26
CMSA Today - Issue 6, 2017 - 27
CMSA Today - Issue 6, 2017 - First Case Management Project for Patients With Severe Mental Disorders in Germany Established
CMSA Today - Issue 6, 2017 - 29
CMSA Today - Issue 6, 2017 - Index of Advertisers
CMSA Today - Issue 6, 2017 - cover3
CMSA Today - Issue 6, 2017 - cover4
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