CMSA Today - Issue 8, 2015 - (Page 16)

Workforce Strategies not work with you. Are you the company that is known for highest compensation, or are you the company that is known for having a great culture? Is your branding helping you attract great long-term employees or is it working against you? 2 HIRING FOR FUTURE POTENTIAL VS. PAST HISTORY This is probably one of the biggest areas I see companies either embrace or dig their heels in. A lot of organizations focus on past performance as an indicator of future success. Although this may be true in more ridged, ruledriven positions such as accounting or finance, the case/care management industry needs adaptability and is vastly different today than it was 15-20 years ago due to the complexity and volume of need. In addition, with the emergence of new care models and technology, the hiring profile is shifting at a rapid pace. The ability to adapt CMSA's State of the Industry Survey How much do you know about your case management peers, team, and department? Every two years, CMSA conducts its State of the Industry Survey, which provides data on various aspects of the case management profession. The data gathered includes salary, age, educational levels, primary job titles, and tasks of the case manager, indicators of CM effectiveness, caseloads, and benefits of employment in the provider setting. This data assists in providing benchmarks to improve the case management profession and to communicate to the health care industry aspects of case management. Visit to download the latest statistics on your colleagues, including breakout stats based on provider, payer, and government work settings. to new systems, technology, and care models is driving a different persona profile. There is a reason that every college and professional sports team has scouts. The role of the scout is to identify "potential" of future players. They know these players will need work and development but are willing to invest for the future. 3 INVEST IN TRAINING AND LEVERAGE YOUR RESOURCES Companies that invest in this area seem to have much higher success rates on both sides of the employee demographics. Hiring candidates that lack industry experience requires very good training and development programs on case/care management and how to do the work, but may require less technology training, as many greener candidates new to the industry are likely used to using many different platforms and will adapt naturally to this environment due to growing up with technology. Bringing in new systems and technology can quickly decrease current staff's productivity if they are not properly trained on how to Brain & Spinal Cord Injury Rehabilitation Programs for People of all Ages When a life-altering injury requires quality care and rehabilitation services Residential Programs Home Care Outpatient Services Vocational Programs Day Treatment Medical Care Home & Community-Based Rehabilitation NeuroBehavioral Programs 16 722344_Rainbow.indd CMSA TODAY1 Issue 8 * 2015 Comprehensive Rehabilitation To schedule a tour or to speak with an admissions team member, call 800.968.6644 20/11/14 11:30 PM

Table of Contents for the Digital Edition of CMSA Today - Issue 8, 2015

The Advantages of an Aging Workforce
The Journey to Caseload Management
Featured Resource: Need More Resources on Caseloads?
Attracting and Engaging Tomorrow’s Workforce
Featured Resource: CMSA’s State of the Industry Survey 16

CMSA Today - Issue 8, 2015