CMSA Today - Issue 8, 2017 - 30

continued from page 23

tumor arising from the Schwann cells that
form the myelin sheath for the vestibulocochlear eighth cranial nerve.
In anticipation of his arrival to Walter
Reed National Military Medical Center
(WRNMMC), the assigned case manager
contacted the service member via e-mail to
set up a multi-disciplinary team meeting. The
nurse case manager assisted with coordinating with his command, initial appointments
and ensuring he had a room in the wounded
warrior barracks. To support the patient's
transition to the military treatment facility
(MTF), the case manager attended the initial appointments at ENT and neurosurgery
clinic. The case manager also attended to
ensure the treatment plan was understood
by the patient and to support the communication process between clinic appointments
and address any issues that may require the
case manager to reach back to the referring
command.
To better coordinate care, the case manager met with the Navy Safe Harbor personnel to assist with the non-medical issues
affecting the patient's progress such as assistance with coordinating family member travel
to be with the service member for his episode
of care. The program strives to have the family arrive prior to surgery and stay during his
hospitalization and post-operative period.
To support the transition process, the case

manager in Okinawa contacted the case management intake team to initiate the transfer
of this service member. Prior to this process,
the sending provider had been in contact
with the accepting provider at WRNMMC.
As the service member transitioned
through the system, the case manager and
other members of the team were in place
to ensure a safe transition of care.
The ear nose and throat surgeons resected
the tumor requiring the patient to have
additional vestibular rehabilitation. In three
months, he was able to report to his next
command with ongoing follow-up.
Many of the resources and references may
be found in the Vocational Rehabilitation
and Employment Service - February 2013
www.va.gov and www.vetsuccess.gov. ■

From left to right: Margaret Jumah, Rhoda
Kroeker, Ashraf Jones and Anne Cobb

Anne Cobb, MSN, RN, CCM, is the
chief of case management at the Walter
Reed National Military Medical Center in

Bethesda, Maryland. She graduated from
the University of South Carolina, School of
Nursing in Columbia, South Carolina and
The Catholic University School of Nursing for
her master's degree. Her team provides case
management to the wounded warriors and
active duty service men and women seeking
specialty care treatment at WRNMMC.
Ashraf Jones, MSN, RN, CCM, is a case
manager at the Walter Reed National
Military Medical Center in Bethesda,
Maryland. She received her BSN/MSN degree
from the Catholic University of America. Her
team provides support to wounded warriors
medically evacuated to Walter Reed.
Margaret Jumah, MSN, RN, is a case
manager at the Walter Reed National
Military Medical Center in Bethesda,
Maryland. She received her BSN/MSN
degree from the University of Maryland. Her
team provides support to wounded warriors
medically evacuated to Walter Reed.
Rhoda Kroeker MPH, RN, CHES, is a
nurse educator with disease management
at Walter Reed National Military Medical
in Bethesda, Maryland. She graduated
from Bethel College in North Newton,
Kansas with a bachelor's degree in nursing
and received her master's in public health
from Walden University. She provides
disease-specific education and teaches
self-management skills.

INDEX OF ADVERTISERS
AIR AMBULANCE
Aviation West Charters Inc dba Angel Med Flight ������3
www�angelmedflight�com/case-managers/

HANDICAP ACCESSIBLE EQUIPMENT
Amramp���������������������������������������� Outside Back Cover
www�amramp�com/CMSA

ASSOCIATIONS
American Association of Nurse Life
Care Planners ��������������������������������������������������������23
www�aanlcpconference�com

HOME HEALTH CARE
ComForCare Health Care Holdings, LLC ��������������������4
www�comforcare�com
Elite Care Management, Inc�
www�elitecaremanagement�com
Right at Home, Inc� �������������������������� Inside Back Cover
www�rightathome�net

BEHAVIORAL HEALTH
Hope Network Neuro Rehabilitation �������������������������15
www�hopenetworkrehab�org
BRAIN INJURY REHABILITATION
Hope Network Neuro Rehabilitation �������������������������15
www�hopenetworkrehab�org
Learning Services, Inc� ���������������������������������������������13
www�LearningServices�com
CASE MANAGEMENT
GENEX Services, LLC �������������������������������������������������8
www�genexservices�com/careers

30

CMSA TODAY

Issue 8 * 2017

REHABILITATION SERVICES
Florida Institute for Neurologic
Rehabilitation, Inc� ������������������������Inside Front Cover
www�finr�net
Hope Network Neuro Rehabilitation �������������������������15
www�hopenetworkrehab�org
Rainbow Rehabilitation Centers ���������������������������������8
www�rainbowrehab�com
Tree of Life������������������������������������������������������������������4
www�tree-of-life�com

SUBACUTE
Florida Institute for Neurologic
Rehabilitation, Inc� �������������������������Inside Front Cover
www�finr�net
VENTILATORS
Florida Institute for Neurologic
Rehabilitation, Inc� �������������������������Inside Front Cover
www�finr�net
VOCATIONAL REHABILITATION
Hope Network Neuro Rehabilitation ��������������������������15
www�hopenetworkrehab�org
WORKERS COMPENSATION
CompAlliance ������������������������������������������������������12, 19
www�advotechsol�com
Florida Institute for Neurologic
Rehabilitation, Inc� �������������������������Inside Front Cover
www�finr�net
WOUND MANAGEMENT
Florida Institute for Neurologic
Rehabilitation, Inc� �������������������������Inside Front Cover
www�finr�net


http://www.va.gov http://www.vetsuccess.gov http://www.angelmedflight.com/case-managers/ http://www.amramp.com/CMSA http://www.finr.net http://www.comforcare.com http://www.aanlcpconference.com http://www.elitecaremanagement.com http://www.finr.net http://www.rightathome.net http://hopenetworkrehab.org http://hopenetworkrehab.org http://hopenetworkrehab.org http://www.finr.net http://www.advotechsol.com http://www.LearningServices.com http://hopenetworkrehab.org http://www.finr.net http://www.rainbowrehab.com http://www.genexservices.com/careers http://www.tree-of-life.com http://www.finr.net

Table of Contents for the Digital Edition of CMSA Today - Issue 8, 2017

President’s Letter
Association News
CMSA Corporate Partners
Workers’ Compensation: Opening Doors for Case Managers
A Fresh Look at Case Management in Workers’ Compensation
Case Management of the Wounded Warrior through the Transition of Care
A Kaizen Approach to Case Management Documentation
Past Presidents Corner
Index of Advertisers
CMSA Today - Issue 8, 2017 - Intro
CMSA Today - Issue 8, 2017 - cover1
CMSA Today - Issue 8, 2017 - cover2
CMSA Today - Issue 8, 2017 - 3
CMSA Today - Issue 8, 2017 - 4
CMSA Today - Issue 8, 2017 - 5
CMSA Today - Issue 8, 2017 - President’s Letter
CMSA Today - Issue 8, 2017 - Association News
CMSA Today - Issue 8, 2017 - 8
CMSA Today - Issue 8, 2017 - CMSA Corporate Partners
CMSA Today - Issue 8, 2017 - Workers’ Compensation: Opening Doors for Case Managers
CMSA Today - Issue 8, 2017 - 11
CMSA Today - Issue 8, 2017 - 12
CMSA Today - Issue 8, 2017 - 13
CMSA Today - Issue 8, 2017 - 14
CMSA Today - Issue 8, 2017 - 15
CMSA Today - Issue 8, 2017 - A Fresh Look at Case Management in Workers’ Compensation
CMSA Today - Issue 8, 2017 - 17
CMSA Today - Issue 8, 2017 - 18
CMSA Today - Issue 8, 2017 - 19
CMSA Today - Issue 8, 2017 - 20
CMSA Today - Issue 8, 2017 - Case Management of the Wounded Warrior through the Transition of Care
CMSA Today - Issue 8, 2017 - 22
CMSA Today - Issue 8, 2017 - 23
CMSA Today - Issue 8, 2017 - A Kaizen Approach to Case Management Documentation
CMSA Today - Issue 8, 2017 - 25
CMSA Today - Issue 8, 2017 - 26
CMSA Today - Issue 8, 2017 - 27
CMSA Today - Issue 8, 2017 - Past Presidents Corner
CMSA Today - Issue 8, 2017 - 29
CMSA Today - Issue 8, 2017 - Index of Advertisers
CMSA Today - Issue 8, 2017 - cover3
CMSA Today - Issue 8, 2017 - cover4
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