CMSA Today - Issue 2, 2014 - (Page 18)

fINAl thoughtS Without a doubt, the interface between the practice of case management and the technology platforms that support case managers will only grow in importance. The potential synergies between case managers and health IT solutions are tremendous, but a wide range of challenges need to be addressed. Case managers and their IT colleagues must remain vigilant to ensure they are purchasing and implementing the right software at the right time, with the right functions, and at the right cost level. This goal is further complicated by the ever-changing IT landscape. In most cases, an off-the-shelf or antiquated IT application will not do the trick, since workflows need to be optimized and often automated to promote ongoing clinical and financial outcome goals. What should the average case manager do to get ready for the IT challenge? You can start by reading the Trend Reports based on the 2012 Health IT Survey, and consult experts in the field such as TCS Healthcare Technologies and other seasoned IT consultants. In addition, CMSA satisfaction rates associated with both CM software applications and EHR systems. According to the findings, the majority of respondents are satisfied with both types of systems. Figure 2 highlights some drop-off in the "very satisfied" levels among the users of CM software systems; however, that finding is offset by the 10 percent increase in "satisfied" and "somewhat satisfied" users. Interestingly, the findings of the survey indicate that EHR systems may be encroaching on some traditional functions supported by CM software applications and vice versa. In some ways, this finding is positive in that it shows the increased integration of overlapping IT systems. However, the finding might explain why other survey results show a decrease in some of the traditional case management IT functions due to the convergence with EHR applications, which traditionally have not supported population management requirements such as the management of patients across a continuum of time and settings. See 2012 Health IT Trend Report #9: Satisfaction and the Adoption Curve for more details. organizations like CMSA offer a number of helpful resources. Although IT systems can drive us crazy, we couldn't do our jobs without them. The key to success is to stay informed and be ready to catch the next IT wave. ■ RoB PoCk is founder and CEO of TCS Healthcare Technologies. GARRy CARNeAL, JD, MA, is CEO of Schooner Strategies and a TCS consultant. Index of Advertisers AIR AMBULANCE Aviation West Charters Inc dba Angel Med Flight .......................................................4 www.angelmedflight.com Critical Care Medflight ...............................................................................................3 www.ccmedflight.com CASE MANAGEMENT GENEX Services, Inc. .................................................................................................8 www.genexservices.com DRUG & CLINICAL INFORMATION RESOURCES AstraZeneca.................................................................................. Outside Back Cover www.azandme.com EDUCATION & TRAINING CareerSmart Learning, a division of ISYS................................................................. 15 www.careersmart.com EMPLOYMENT OPPORTUNITIES St. David's HealthCare ............................................................................................. 11 www.StDavidsCareers.com HANDICAP ACCESSIBLE EQUIPMENT Amramp ...........................................................................................Inside Back Cover www.amramp.com/CMSA HEALTH CARE MANAGEMENT Kindred Healthcare, Inc..............................................................Inside Front Cover, 11 www.kindred.com HOSPITALS/FACILITIES Healthcare Partners Medical Group ......................................................................... 15 www.healthcarepartners.com PHARMACEUTICAL SERVICES Purdue Pharma L.P................................................................................................... 14 www.PurduePharmaMedEdResources.com REHABILITATION SERVICES Healthsouth.............................................................................................................. 11 www.healthsouth.com Rainbow Rehabilitation Centers .......................................................Inside Back Cover www.rainbowrehab.com STAFFING SOLUTIONS Nielsen Healthcare Group ........................................................................................ 18 www.nielsenhealthcare.com WHEELCHAIR RAMPS Next Day Access ........................................................................................................8 www. nextdayaccess.com 678111_Nielsen.indd 1 18 CMSA TODAY Issue 2 * 2014 1/24/14 4:37 AM http://www.neilsenhealthcare.com http://www.angelmedflight.com http://www.ccmedflight.com http://www.genexservices.com http://www.azandme.com http://www.careersmart.com http://www.StDavidsCareers.com http://www.amramp.com/ http://www.kindred.com http://www.healthcarepartners.com http://www.PurduePharmaMedEdResources.com http://www.healthsouth.com http://www.rainbowrehab.com/ http://www.nielsenhealthcare.com http://www.nextdayaccess.com

Table of Contents for the Digital Edition of CMSA Today - Issue 2, 2014

President’s Letter
Association News
Cmsa Corporate Partners
The New “in” of Health Teaching
The Information Technology Factor
Index of Advertisers

CMSA Today - Issue 2, 2014

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