CMSA Today - Issue 3, 2018 - 30

INDEX OF ADVERTISERS

continued from page 19

Did care management improve quality metrics (evidence-based medicine)?
In the past, there was intuitive acknowledgement that care managers made a positive difference for improved care and cost,
but now, the data allows for more than
intuition. With the data and analytics available today, care management is evaluated
on outcomes as well as process. PMPM
(per member, per month) medical costs are
routinely reported and analyzed for care
settings in the entire continuum of care.
These, in concert with quality metric reporting as well as patient satisfaction assessments, drive case management evaluation.
The alignment of practice patterns
and definition of quality is what valuebased care is all about, and care management is key.
A big challenge is a lack of case manager
visibility. If the care management program
is centralized and not embedded at the
provider location, patients often question
the care manager role. When practice
transformation is being addressed, this
should be an explicit consideration. How
can providers promote care management
and care managers to their at-risk patients?
Providers need to consider the care manager an integral member of the care team
and encourage their patients to participate.
It is appropriate to say that accountable
care and ACOs hold the care managers and
case management programs accountable.
The providers and the care managers are
accountable. The biggest impact in case
management today is the availability of
data for providers to ensure that personalized, quality care is carried out, resulting in
improved patient outcomes. ■

AIR AMBULANCES
Aviation West Charters Inc dba Angel Med Flight�����������������������������������������������������������������������������������3
www.angelmedflight.com/case-managers/
BEHAVIORAL HEALTH
Hope Network Neuro Rehabilitation�����������������������������������������������������������������������������������������������������17
www.hopenetworkrehab.org
BRAIN INJURY REHABILITATION
Hope Network Neuro Rehabilitation�����������������������������������������������������������������������������������������������������17
www.hopenetworkrehab.org
Learning Services, Inc.�������������������������������������������������������������������������������������������������������������������������16
www.LearningServices.com
CARE PLANNING SERVICE
Home Instead Senior Care������������������������������������������������������������������������������������������� Inside Front Cover
www.HomeInstead.com
CASE MANAGEMENT
Genex Services, LLC�����������������������������������������������������������������������������������������������������������������������������10
www.genexservices.com/careers
COMMUNICATION SYSTEMS
CaptionCall�������������������������������������������������������������������������������������������������������������������������������������15, 25
www.captioncall.com
HANDICAP ACCESSIBLE EQUIPMENT
Amramp���������������������������������������������������������������������������������������������������������������������Outside Back Cover
www.amramp.com/CMSA
HOME HEALTH CARE
ComForCare Health Care Holdings, LLC�������������������������������������������������������������������������������������������������4
www.comforcare.com
Elite Care at Home, Inc.��������������������������������������������������������������������������������������������������������������������������4
www.elitecaremanagement.com
Right at Home, Inc.�������������������������������������������������������������������������������������������������������Inside Back Cover
www.rightathome.net
REHABILITATION SERVICES
Hope Network Neuro Rehabilitation�����������������������������������������������������������������������������������������������������17
www.hopenetworkrehab.org
Rainbow Rehabilitation Centers������������������������������������������������������������������������������������������������������������10
www.rainbowrehab.com
VOCATIONAL REHABILITATION
Hope Network Neuro Rehabilitation�����������������������������������������������������������������������������������������������������17
www.hopenetworkrehab.org

Connie Phillips-Jones, RN, MSN, CCM,
CPHQ, director of clinical programs,
Orange Care Group, an ACO, is responsible
for developing and executing clinical
programs to drive the pursuit for the
quadruple aim and to maximize success
in value-based models. With extensive
experience in case/care management, she is
committed to all stakeholders' involvement
in clinical initiatives. Connie graduated with
a bachelor's degree in nursing from the
University of Pennsylvania; she also has a
master's degree in nursing and business
administration from Villanova University.
30

CMSA TODAY

Issue 3 * 2018 * DIGITAL

CMSAtoday
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cmsatoday.com


http://www.angelmedflight.com/case-managers/ http://www.hopenetworkrehab.org http://www.hopenetworkrehab.org http://www.LearningServices.com http://www.HomeInstead.com http://www.genexservices.com/careers http://www.captioncall.com http://www.amramp.com/CMSA http://www.comforcare.com http://www.elitecaremanagement.com http://www.rightathome.net http://www.hopenetworkrehab.org http://www.rainbowrehab.com http://www.hopenetworkrehab.org http://www.cmsatoday.com

Table of Contents for the Digital Edition of CMSA Today - Issue 3, 2018

President’s Letter
Association News
CMSACorporate Partners
The Opioid Epidemic: Understanding the History and Confronting the Impact Today
Accountable Care Organizations and the Impact on Care Management
Case Management in Primary Care Makes a Difference
Past Presidents Corner
The Integrated Case Management Program: Essential for Today’s Case Manager
Index of Advertisers
CMSA Today - Issue 3, 2018 - Intro
CMSA Today - Issue 3, 2018 - cover1
CMSA Today - Issue 3, 2018 - cover2
CMSA Today - Issue 3, 2018 - 3
CMSA Today - Issue 3, 2018 - 4
CMSA Today - Issue 3, 2018 - 5
CMSA Today - Issue 3, 2018 - 6
CMSA Today - Issue 3, 2018 - President’s Letter
CMSA Today - Issue 3, 2018 - Association News
CMSA Today - Issue 3, 2018 - 9
CMSA Today - Issue 3, 2018 - 10
CMSA Today - Issue 3, 2018 - CMSACorporate Partners
CMSA Today - Issue 3, 2018 - The Opioid Epidemic: Understanding the History and Confronting the Impact Today
CMSA Today - Issue 3, 2018 - 13
CMSA Today - Issue 3, 2018 - 14
CMSA Today - Issue 3, 2018 - 15
CMSA Today - Issue 3, 2018 - 16
CMSA Today - Issue 3, 2018 - 17
CMSA Today - Issue 3, 2018 - Accountable Care Organizations and the Impact on Care Management
CMSA Today - Issue 3, 2018 - 19
CMSA Today - Issue 3, 2018 - Case Management in Primary Care Makes a Difference
CMSA Today - Issue 3, 2018 - 21
CMSA Today - Issue 3, 2018 - 22
CMSA Today - Issue 3, 2018 - Past Presidents Corner
CMSA Today - Issue 3, 2018 - 24
CMSA Today - Issue 3, 2018 - 25
CMSA Today - Issue 3, 2018 - The Integrated Case Management Program: Essential for Today’s Case Manager
CMSA Today - Issue 3, 2018 - 27
CMSA Today - Issue 3, 2018 - 28
CMSA Today - Issue 3, 2018 - 29
CMSA Today - Issue 3, 2018 - Index of Advertisers
CMSA Today - Issue 3, 2018 - cover3
CMSA Today - Issue 3, 2018 - cover4
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