Food Service & Nutrition - Winter 2018 - 28
CONTINUING EDUCATION QUIZZES
FEATURE TOPIC QUIZ:
FEATURE TOPIC QUIZ:
COMPETENCY 5.0 FOOD SERVICE SYSTEMS MANAGEMENT
INTO A NEW ERA: ROBOTICS
COMPETENCY 6.0 HUMAN RESOURCES MANAGEMENT
TIME OFF, TRAINING AND NEGATIVE FEEDBACK:
SHIFTS IN HR PLANNING
1. Robotics and/or artificial intelligence is something still to
come. There are currently no robotics used in health care.
2. Cleaning of patient rooms by using an automated
disinfection system will:
❏ a) eliminate the need for environmental services or
❏ b) save significant costs
❏ c) augment the hard work done by environmental services
staff but not eliminate the need for manual cleaning.
3. The use of robotic companions could be limited to a monitoring
role such as reminding patients of appointments or when to
take medications. They may also be able to:
❏ a) provide housekeeping services
❏ b) provide a comforting role
❏ c) assist with food preparation
❏ d) all of the above
4. Robotics have proven to decrease efficiency; increase
testing turnaround times, risk of an exposure to bio
hazardous materials and the risk of repetitive-stress
injuries in areas such as pharmacy, lab and
1. What are four countries that Canada is seeing high number
of new immigrants from:
❏ a) India, Pakistan, USA, China
❏ b) India, Iraq, China, Haiti
❏ c) China, India, Philippines, Iran
❏ d) China, India, Philippines, Pakistan
2. What generation has a high value for time off?
❏ a) Traditionalists
❏ b) Baby Boomers
❏ c) Generation X
❏ d) Generation Y
3. What is the Feedback Sandwich?
❏ a) Good News - Good News - Bad News
❏ b) Good News - Bad News - Good News
❏ c) Bad News - Good News - Good News
❏ d) Bad News - Good News - Bad News
4. What is mentoring?
❏ a) When a manager shares information
❏ b) When a manger shares her experiences
❏ c) When a manager develops skills and knowledge in others
❏ d) When a manager moves an employee from functionality
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