Petrogram - Summer 2014 - (Page 15)
WE'RE WATCHING YOU
very retailer has given a lot of attention to
preventing shoplifting. In fact, you probably know some of the common tactics to
prevent shoplifting, such as keeping the small,
expensive items behind the counter, keeping a
line of sight open to your product displays, and
training your staff to spot suspicious behavior.
These easy to implement procedures can
protect you from a lot of amateur shoplifters,
but what can you do about the professionals?
Of course we're talking about organized retail
crime, or ORC.
Organized retail crime is characterized by
a multi-level criminal operation targeting retail
stores in multiple jurisdictions, often along
interstate highways. ORC operations typically
employ teams of "boosters" and a fencing
operation to sell stolen goods and make money.
The most targeted goods are those that can
easily be resold in a black or gray market. (See
sidebar.) There is a healthy secondary market
for items that can be sold at a pawn shop, flea
market or warehouse, or even on online auction
sites from seemingly legitimate sellers.
Clearly, we are talking about something different from "shoplifting," which is small-scale
theft of goods by individuals for personal use.
Here are some of the ways these ORC
rings can get you:
* "Ticket switchers" can switch UPC bar
codes on merchandise so they ring up differently at checkout.
* Some thieves will use stolen or cloned credit
cards to buy merchandise.
* They can reprogram your pin-pads, and
counterfeit your receipts to return your own
stolen products back to you.
ORC teams are highly specialized, with
lookouts, pickers and supervisors, and they
use foil-lined shopping bags and purses to
beat the best technology.
What can you do about it?
One thing you can do is make sure you are
connecting with your local law enforcement
agencies. Because ORC groups typically operate in multiple jurisdictions, many states and
counties have developed networks to share
information on these traveling crime teams.
These networks can be very important
to identifying offenders and getting ahead of
them as they travel from store to store. After
offenders are apprehended, the information
collected from the retailers and provided to
law enforcement and prosecutors has
improved the success of retail theft cases.
Experience has shown that it is very important
to get the store level loss prevention people
involved because they see the most activity.
Most retail trade associations are active
and connected to several of these networks,
so getting involved is a good way to educate yourself and protect your business
This article was contributed by John E. Fleming,
Director of Communications at the Florida Retail
Items Commonly Targeted by Organized Retail Crime Rings
Blu-ray movies and player
Braun Electric Razors and
Bumble and Bumble
Chewing Gum & Mints
Computer Printer Cartridges
Cover Girl Cosmetics
DeWalt 18v Tools
Diabetic testing strips
Duracell AA & AAA batteries
E.P.T. Pregnancy Tests
Electric Toothbrush Heads
Gillette and Schick Razors
Kitchen Aid Mixers
LCD Monitors & Televisions
175 Electric Welder
(notebooks, iPads, iPods)
Oil of Olay
Play Station 3 Consoles
Red Bull energy drinks
Victoria Secret Lingerie
Weight Gain Products
Weight Loss Products
X-box 360 Games
Table of Contents for the Digital Edition of Petrogram - Summer 2014
2014 Sunshine Food, Beverage & Fuel Expo
2014 Legislative Days
Stop the Loss! Reducing and Preventing Shrinkage at C-Stores, Pumps
Beware, Organized Retail Crime, We’re Watching You
The Trucking Industry’s Top 10
Florida’s Slip and Fall Statute Up in the Air
Calendar of Events
FPMA Featured Advertiser Marketplace
Index of advertisers/advertiser.com
Petrogram - Summer 2014