Petrogram - Summer 2017 - 18
rganized retail crime
professional shoplifting by organized crime
rings-is growing, with
83 percent of 59 merchants surveyed reporting an increase in
the past year, according the National Retail
Federation's "12th annual ORC study," conducted July 20-Aug. 19, 2016.
Sean Sportun, ICPS manager, security
& loss prevention for Mac's Convenience
Stores in Canada, noted ORC is an evolving
issue for the c-store industry.
While ORC usually targets big box chains
with high volume items "what most fail
to realize is the c-store/gas industry are
the initial target for these groups when it
comes to fraud payment cards and robberies," Sportun said. "C-store retailers must
ensure they have a training program in
place and that it is current-this will enable
employees to combat these crimes and
remain safe if they encounter an incident."
Mac's is renowned for fighting crime,
from inviting communities to take ownership of neighborhood convenience stores
by participating in painting a store mural
to posting images of thieves to Mac's Crime
Stoppers social media pages, so members
of the community can identify them for
"Mac's is now being studied by Harvard
University on the crime prevention
View past issues of Petrogram online at www.fpma.org
program's effectiveness in reducing
incidents of crime," Sportun said. The
Harvard Business Study should be available this summer.
Mac's is also using a Tobacco Tracker
program to monitor stolen tobacco cartons-a "huge success," both in the recovery of assets and in the apprehensions
Security expert Chris McGoey, president
of McGoey Security Consulting, said while
ORC is an age-old issue, the label is often
overused, especially in relation to convenience stores.
"What's happening (at c-stores) is plain
old shoplifting. It's the same old story: if
you have one person on duty and that