Petrogram - Fall 2017 - 15
Provided by the National Association of Convenience Stores
f you're like most Americans, you probably empty the trash
in your car every time you fill up your gas tank at your local
Seven in 10 American drivers (70 percent) say that they
use the trash can at the fueling island to dispose of their
trash from their cars, according to the results of a national
consumer study on attitudes related to trash.
And convenience and fueling retailers concur with consumers:
56 percent say that most trash in their trash cans at the fueling
island is not generated from the store.
Both the consumer and retailer surveys were conducted by
NACS, the association that represents the $550 billion conve-
nience store industry that is also responsible for 80 percent of
the fuel purchased in the country. NACS conducted both survey
to gauge consumer and retailer perceptions about litter, trash
and recycling leading up to Earth Day on April 22.
Consumers overwhelmingly say that store appearance is impor-
tant when considering where to make a purchase: 84 percent of
consumers fueling up say cleanliness of the store is an important
factor when considering whether they go inside the store to
make a purchase. And more than 9 in 10 (92 percent) say that the
convenience store they visit the most often tends to be clean,
compared to the 85 percent who say that convenience stores in
general tend to be clean.
"Keep your store and yard clean of litter. Your customers
will respect your cleanliness and your business will grow," said
Jeff Armbruster, with Armbruster Energy Stores (Grafton, OH).
Retailers report they spend more than $600 per store per month
for recycling and trash collection programs - or about $1.3 billion
industry-wide on an annual basis.
The payoff is worth the expense, as convenience stores con-
tinue to grow their foodservice sales that climbed 12.9 percent to
$49 billion in 2016. The convenience store industry is also working
with Keep America Beautiful to provide guidance to its members
on best practices for recycling and trash management.
"More than 160 million Americans visit convenience stores
every day to address their immediate needs, whether to grab a
quick snack, meal or drink or to refuel and clean out their cars.
Effective trash and recycling programs area a critical part of how
retailers serve on-the-go drivers, whether off the highway or
in the neighborhood," said Jeff Lenard, NACS vice president of
strategic industry initiatives.
The NACS consumer survey was conducted online by PSB
(Penn Schoen Berland); 1,104 U.S. adults who purchase fuel for
a vehicle such as a car, truck or van at least once per month
were surveyed April 4-7, 2017. The NACS retailer survey fea-
tured results from 83 retailer companies and was conducted
April 10-19, 2017. ●