Pest Perspectives - March/April 2016 - (Page cover1)

F H I PM A GH E LIG XP HT O S March | April 2016 vol. 4 | ed. 2 www.flpma.org * www.pestperspectives.com BUILDING A BETTER BUSINESS Invest in technology and refocus on the basics Turning Around Unhappy Customers Technology Updates in Collections What PMU Can Do for You The official magazine of the Florida Pest Management Association http://www.flpma.org http://www.pestperspectives.com

Table of Contents for the Digital Edition of Pest Perspectives - March/April 2016

FPMA in 2016: Growing Better, Stronger
Florida Pest & Lawn Care EXPO Photo Highlights & Award Winners
FPMA Battles Fumigation Woes, Legislation
Threat of Formosan Termites Continues
Taking Your Collections to the Next Level with Technology
FPMA leadership
Pest Management University Delivers Broad Range of Training and Certification
10 Tips for Effectively Handling Customer Complaints
FPMA corner
advertiser index

Pest Perspectives - March/April 2016

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