Pest Perspectives - September/October 2016 - 10

feature Wearable Devices Smartwatches, augmented reality glasses and more might become more prevalent in the workplace By Sandy Smith I t wasn't all that long ago that handheld devices "disrupted" the pest control services world. And yet, they already seem like such an outdated technology. Consider, for instance, the Palm Pilot, which is less than 20 years old. These days, providing a technician with that technology-so revolutionary at the time-would be about as accepted as telling him to connect on social media through MySpace. Handheld devices still are the go-to form of technology-but perhaps not for much longer. Wearable technology is coming into its own. That was the focus of a PesTech 3.0 session, "Wearables for the Service Industry," led by Ari Rogoway, IT director of Sprague Pest Solutions. Rogoway was a natural to present and lead the discussion, since he leads a similar think group for Copesan Services, of which Sprague is a partner company. "In those conversations, we wanted to move beyond the 'break-fix' mode," Rogoway said. "It was time to stop fixing what we've got and look for something better." In general, he anticipates that business runs about a decade behind consumers in terms of technology. When it comes to wearables, "consumers are just eating this up, but the business case hasn't caught up," he said. "We're looking at how can we get there in baby steps." That first baby step, then, is moving to hands-free, not necessarily wearable. That means low-tech options such as conducive gloves (that allow the wearer to operate a smartphone's screen while wearing gloves) and wearable arm bands. "Our next thing is figuring out voice," Rogoway said. "They inspect things through a bar code, physically write their notes, apply their materials, touch the device with a finger. How can we add voice to that so that they can dictate their entire order? We think we can be there in two years." Wearables are not very far off though. Goodbye Wristwatch, Hello Smartwatch The smartphone may have replaced the wristwatch, but computing technology is moving onto the arm in space previously supporting just a time and date. While some form of smartwatch has been around since 1994-when the earliest allowed a user to add appointments or contacts (via a blinking screen)-technology has advanced. Fitbits and other similar devices are forms of smartwatches. "You have one in six people wearing them," Rogoway said. 10 September | October 2016 www.pestperspectives.com | www.flpma.org http://www.pestperspectives.com http://www.flpma.org

Table of Contents for the Digital Edition of Pest Perspectives - September/October 2016

Presidential Perspective
FPMA in Paradise 2016 Highlights
Wearable Technology
Drivers and Your Fleet Safety Program
FPMA Corner
Controlling Virus-Spreading Mosquitoes
Operational Excellence
Marketing Matters
Advertiser Index
Pest Perspectives - September/October 2016 - cover1
Pest Perspectives - September/October 2016 - cover2
Pest Perspectives - September/October 2016 - 3
Pest Perspectives - September/October 2016 - 4
Pest Perspectives - September/October 2016 - 5
Pest Perspectives - September/October 2016 - Presidential Perspective
Pest Perspectives - September/October 2016 - 7
Pest Perspectives - September/October 2016 - FPMA in Paradise 2016 Highlights
Pest Perspectives - September/October 2016 - 9
Pest Perspectives - September/October 2016 - Wearable Technology
Pest Perspectives - September/October 2016 - 11
Pest Perspectives - September/October 2016 - 12
Pest Perspectives - September/October 2016 - Drivers and Your Fleet Safety Program
Pest Perspectives - September/October 2016 - 14
Pest Perspectives - September/October 2016 - 15
Pest Perspectives - September/October 2016 - 16
Pest Perspectives - September/October 2016 - 17
Pest Perspectives - September/October 2016 - 18
Pest Perspectives - September/October 2016 - FPMA Corner
Pest Perspectives - September/October 2016 - Controlling Virus-Spreading Mosquitoes
Pest Perspectives - September/October 2016 - 21
Pest Perspectives - September/October 2016 - 22
Pest Perspectives - September/October 2016 - Operational Excellence
Pest Perspectives - September/October 2016 - 24
Pest Perspectives - September/October 2016 - 25
Pest Perspectives - September/October 2016 - 26
Pest Perspectives - September/October 2016 - Marketing Matters
Pest Perspectives - September/October 2016 - 28
Pest Perspectives - September/October 2016 - Advertiser Index
Pest Perspectives - September/October 2016 - 30
Pest Perspectives - September/October 2016 - cover3
Pest Perspectives - September/October 2016 - cover4
http://www.nxtbook.com/naylor/FPMS/FPMS0616
http://www.nxtbook.com/naylor/FPMS/FPMS0516
http://www.nxtbook.com/naylor/FPMS/FPMS0416
http://www.nxtbook.com/naylor/FPMS/FPMS0316
http://www.nxtbook.com/naylor/FPMS/FPMS0216
http://www.nxtbook.com/naylor/FPMS/FPMS0116
http://www.nxtbook.com/naylor/FPMS/FPMS0615
http://www.nxtbook.com/naylor/FPMS/FPMS0515
http://www.nxtbook.com/naylor/FPMS/FPMS0415
http://www.nxtbook.com/naylor/FPMS/FPMS0315
http://www.nxtbook.com/naylor/FPMS/FPMS0215
http://www.nxtbook.com/naylor/FPMS/FPMS0115
http://www.nxtbook.com/naylor/FPMS/FPMS0614
http://www.nxtbook.com/naylor/FPMS/FPMS0514
http://www.nxtbook.com/naylor/FPMS/FPMS0414
http://www.nxtbook.com/naylor/FPMS/FPMS0314
http://www.nxtbook.com/naylor/FPMS/FPMS0214
http://www.nxtbook.com/naylor/FPMS/FPMS0114
http://www.nxtbook.com/naylor/FPMS/FPMS0613
http://www.nxtbook.com/naylor/FPMS/FPMS0513
http://www.nxtbook.com/naylor/FPMS/FPMS0413
http://www.nxtbook.com/naylor/FPMS/FPMS0313
http://www.nxtbook.com/naylor/FPMS/FPMS0213
http://www.nxtbook.com/nxtbooks/naylor/FPMS0113
http://www.nxtbookMEDIA.com