Car Wash - Summer 2018 - 29

Finally, experienced leaders delegate
not only when their plates are full -
they do it on a consistent basis, as much
as a means to enhance employee commitment and responsibility as to check
items from the to-do list.

And leading by example isn't just about the
work - good leaders demonstrate that they
know how to take care of themselves, how to
remain unbiased and logical even in emotional situations, how to be genuine and
enthusiastic brand ambassadors.

MAKE IT PERSONAL

LISTEN ABOVE ALL ELSE

Modern leadership models couldn't
be farther from those of the past, when
managers and employees knew nothing
about each other outside of work. Not only
does a strong leader create an inclusive,
friendly, and empathetic environment for
team members, but he shares a little about
himself, too.
Expressions of concern or interest in a
team member show that a leader understands the ebb and flow of the work-life
balance, and can be the key to unlocking a
team member's potential. Only an employee
who feels safe and included at work, both
physically and psychologically, can function
at the highest level.
And good leaders are role models. Not
only does a good leader demonstrate how to
work hard, he or she also shows how to listen
well, think creatively, and take responsibility.

Truly great leaders tend to have a lot in
common - including highly developed
communication skills. They talk a lot,
with everyone, and they have a way with
words. They're highly adept at reading
body language, and they know that when
a person's words and his or her body language don't seem to agree, the physical
cues are the more truthful. Good leaders
are also wordsmiths on the page, with
an emphasis on clarity and brevity in all
written communications.
But only the highest functioning leaders prioritize listening on the same level
with verbalizing, which signals loyalty and
commitment, not only to the conversation
at hand but also to improving the overall
work environment. "Radical listening,"
as it's been dubbed in leadership circles,
is the act of listening without filtering or

TRULY GREAT
LEADERS TEND
TO HAVE A LOT IN
COMMON - INCLUDING
HIGHLY DEVELOPED
COMMUNICATION
SKILLS.
assessing through personal agenda, and
without responding until the speaker has
nothing further to say.
Lainie Heneghan, a senior consultant
with JMW Consultants, a business leadership consulting agency, makes the case
that when leaders radically listen, they
not only hear what people are saying, but
they also focus in a way that allows them
to fully appreciate the meaning behind
the words.
"When a leader can do this - when
he or she can listen without immediately
trying to say the next thing or connect
the next dot - he or she is much more
likely to hear the valuable core of what
their employee, peer, board member, or
customer is trying to say," wrote Heneghan
in her blog post, "Radical Listening: Less
Talk, More Leadership."

ENHANCEMENTS THAT ADD VALUE TO YOUR AUTOMATIC CAR WASH!

RGB Guide Lites durable
and waterproof design will
integrate into any automated
Car Wash application. Their
bright visual appeal draw
attention and provide a visual
reference making it easier for
the driver while pulling into the
wash bay. Thus, eliminates the
common problems car wash
operators experience due to
driver error and distraction.

contact us

TO DAY
904104_Hydro.indd 1

Green
Enter

"Please
Drive
Forward"

Blue
Backup

"Please
Backup"

Red
Stop

"Please
Stop"

Green
Exit

"Please
Exit Wash
Now"

Virtual Voice Attendant easily
adapts into any Automatic
Car Wash and is designed to
enhance the unattended Car
Wash Model. The loud voice
provides a clear instruction to
the driver while pulling in and
out of wash bay, which helps
reduce driver error. During
the wash process, the VVA
confirms applications prior to
being applied.

800-528-5733
w w w.hydrospray.com

29

S U M M E R 2 0 1 8 | C A R W A S H M A G A Z I N E | W W W . C A R W A S 2/16/18
H.ORG
2:31 PM


http://www.hydrospray.com http://www.hydrospray.com http://WWW.CARWASH.ORG

Table of Contents for the Digital Edition of Car Wash - Summer 2018

Letter from the ICA
Meet the Board
By the Numbers
Overheard Online
What Makes a Good Leader
Harnessing the Power of Diversity
Be the Best Servant Leader You Can Be
Coaching Them Up
Passing the Torch
Celebrating ICA’s Emerging Leaders
VNTYPL8
Marking a Milestone
The Car Wash Show 2018
Car Wash Show Australia Prepares for Fall Show
Kati Wright, Lone Star Car Wash Systems
Take a Tour: Snap Clean Car Wash
Automotive Technology
Regional Update: Western Carwash Association
"The How of Carwashing"
Blast from the Past
Download It!
Marketing Minute
Top Tweets
Ask Champ
Advertiser Index
5 Things
Car Wash - Summer 2018 - Intro
Car Wash - Summer 2018 - bellyband1
Car Wash - Summer 2018 - bellyband2
Car Wash - Summer 2018 - cover1
Car Wash - Summer 2018 - cover2
Car Wash - Summer 2018 - 3
Car Wash - Summer 2018 - 4
Car Wash - Summer 2018 - 5
Car Wash - Summer 2018 - 6
Car Wash - Summer 2018 - 7
Car Wash - Summer 2018 - 8
Car Wash - Summer 2018 - 9
Car Wash - Summer 2018 - 10
Car Wash - Summer 2018 - Letter from the ICA
Car Wash - Summer 2018 - 12
Car Wash - Summer 2018 - Meet the Board
Car Wash - Summer 2018 - By the Numbers
Car Wash - Summer 2018 - 15
Car Wash - Summer 2018 - 16
Car Wash - Summer 2018 - Overheard Online
Car Wash - Summer 2018 - 18
Car Wash - Summer 2018 - 19
Car Wash - Summer 2018 - 20
Car Wash - Summer 2018 - 21
Car Wash - Summer 2018 - What Makes a Good Leader
Car Wash - Summer 2018 - 23
Car Wash - Summer 2018 - 24
Car Wash - Summer 2018 - 25
Car Wash - Summer 2018 - 26
Car Wash - Summer 2018 - 27
Car Wash - Summer 2018 - 28
Car Wash - Summer 2018 - 29
Car Wash - Summer 2018 - 30
Car Wash - Summer 2018 - 31
Car Wash - Summer 2018 - Harnessing the Power of Diversity
Car Wash - Summer 2018 - 33
Car Wash - Summer 2018 - 34
Car Wash - Summer 2018 - 35
Car Wash - Summer 2018 - 36
Car Wash - Summer 2018 - 37
Car Wash - Summer 2018 - 38
Car Wash - Summer 2018 - 39
Car Wash - Summer 2018 - 40
Car Wash - Summer 2018 - 41
Car Wash - Summer 2018 - Be the Best Servant Leader You Can Be
Car Wash - Summer 2018 - 43
Car Wash - Summer 2018 - 44
Car Wash - Summer 2018 - 45
Car Wash - Summer 2018 - 46
Car Wash - Summer 2018 - 47
Car Wash - Summer 2018 - Coaching Them Up
Car Wash - Summer 2018 - 49
Car Wash - Summer 2018 - 50
Car Wash - Summer 2018 - 51
Car Wash - Summer 2018 - 52
Car Wash - Summer 2018 - 53
Car Wash - Summer 2018 - 54
Car Wash - Summer 2018 - 55
Car Wash - Summer 2018 - 56
Car Wash - Summer 2018 - 57
Car Wash - Summer 2018 - Passing the Torch
Car Wash - Summer 2018 - 59
Car Wash - Summer 2018 - 60
Car Wash - Summer 2018 - 61
Car Wash - Summer 2018 - 62
Car Wash - Summer 2018 - 63
Car Wash - Summer 2018 - 64
Car Wash - Summer 2018 - 65
Car Wash - Summer 2018 - Celebrating ICA’s Emerging Leaders
Car Wash - Summer 2018 - 67
Car Wash - Summer 2018 - 68
Car Wash - Summer 2018 - 69
Car Wash - Summer 2018 - 70
Car Wash - Summer 2018 - 71
Car Wash - Summer 2018 - 72
Car Wash - Summer 2018 - 73
Car Wash - Summer 2018 - 74
Car Wash - Summer 2018 - VNTYPL8
Car Wash - Summer 2018 - 76
Car Wash - Summer 2018 - 77
Car Wash - Summer 2018 - 78
Car Wash - Summer 2018 - 79
Car Wash - Summer 2018 - 80
Car Wash - Summer 2018 - 81
Car Wash - Summer 2018 - 82
Car Wash - Summer 2018 - Marking a Milestone
Car Wash - Summer 2018 - 84
Car Wash - Summer 2018 - 85
Car Wash - Summer 2018 - The Car Wash Show 2018
Car Wash - Summer 2018 - 87
Car Wash - Summer 2018 - 88
Car Wash - Summer 2018 - 89
Car Wash - Summer 2018 - 90
Car Wash - Summer 2018 - 91
Car Wash - Summer 2018 - 92
Car Wash - Summer 2018 - 93
Car Wash - Summer 2018 - 94
Car Wash - Summer 2018 - 95
Car Wash - Summer 2018 - Car Wash Show Australia Prepares for Fall Show
Car Wash - Summer 2018 - 97
Car Wash - Summer 2018 - 98
Car Wash - Summer 2018 - Kati Wright, Lone Star Car Wash Systems
Car Wash - Summer 2018 - 100
Car Wash - Summer 2018 - 101
Car Wash - Summer 2018 - Take a Tour: Snap Clean Car Wash
Car Wash - Summer 2018 - 103
Car Wash - Summer 2018 - 104
Car Wash - Summer 2018 - 105
Car Wash - Summer 2018 - Automotive Technology
Car Wash - Summer 2018 - 107
Car Wash - Summer 2018 - 108
Car Wash - Summer 2018 - 109
Car Wash - Summer 2018 - 110
Car Wash - Summer 2018 - Regional Update: Western Carwash Association
Car Wash - Summer 2018 - 112
Car Wash - Summer 2018 - "The How of Carwashing"
Car Wash - Summer 2018 - 114
Car Wash - Summer 2018 - 115
Car Wash - Summer 2018 - Blast from the Past
Car Wash - Summer 2018 - 117
Car Wash - Summer 2018 - Download It!
Car Wash - Summer 2018 - Marketing Minute
Car Wash - Summer 2018 - 120
Car Wash - Summer 2018 - Top Tweets
Car Wash - Summer 2018 - Ask Champ
Car Wash - Summer 2018 - 123
Car Wash - Summer 2018 - Advertiser Index
Car Wash - Summer 2018 - 125
Car Wash - Summer 2018 - 126
Car Wash - Summer 2018 - 127
Car Wash - Summer 2018 - 128
Car Wash - Summer 2018 - 129
Car Wash - Summer 2018 - 5 Things
Car Wash - Summer 2018 - cover3
Car Wash - Summer 2018 - cover4
Car Wash - Summer 2018 - outsert1
Car Wash - Summer 2018 - outsert2
Car Wash - Summer 2018 - outsert3
Car Wash - Summer 2018 - outsert4
Car Wash - Summer 2018 - outsert5
Car Wash - Summer 2018 - outsert6
Car Wash - Summer 2018 - outsert7
Car Wash - Summer 2018 - outsert8
Car Wash - Summer 2018 - outsert9
Car Wash - Summer 2018 - outsert10
Car Wash - Summer 2018 - outsert11
Car Wash - Summer 2018 - outsert12
Car Wash - Summer 2018 - outsert13
Car Wash - Summer 2018 - outsert14
Car Wash - Summer 2018 - outsert15
Car Wash - Summer 2018 - outsert16
Car Wash - Summer 2018 - outsert17
Car Wash - Summer 2018 - outsert18
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