MHI Solutions - Volume 6, Issue 2 - 76

the motivation and real-time feedback,
the instant gratification that Millennials
are searching for."
Rewards, he says, can be tangible or
intangible. The latter could be translated to the former in the form of a
badge that appears on the employee's
profile within the system-as with a
multiplayer video game.
"For example, 1,000 picks, or perhaps 1,000 picks within a certain timeframe, earns the worker a badge. As
you earn badges, they're displayed on

your profile. You accumulate them. It's
all shared and public. Everyone can see
your progress and what you're building
toward."
Each milestone, Zelnis says, delivers
the same dopamine hit as a video game.
"It gives them a good feeling," he
says. "It makes them to want to recreate it, and that will continue to motivate
them to continue with and excel at their
projects."
Much like the fitness tracker, he
notes, such systems will create workers

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76 M H I S1 O L U T I O N S
902109_Quant.indd

*

Q2

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2018

1/23/18 6:41 PM

who check their progress at regular
intervals-the "game" can be set up to
prompt them, and as players level up,
they can earn rewards in real life, too;
monetary or otherwise.
"If I work in purchasing and I have
a certain number of activities I need to
perform on a daily basis, I might go to
lunch and check my feedback. I notice
my profile and-wow-I'm actually
behind for the day. I'm not at my usual
pace. Now I see I'll have to step it up
this afternoon. Or maybe-wow!-I'm
ahead at lunch. If I step it up now, this
could be a record day! Let's continue
to push."
By introducing this idea into the
workplace, Zelnis says, "the idea is
to create that level of comfort that
[Millennials] are used to and have
grown up with."
3. Coaching.
Hiring and training new employees
isn't cheap, but that's just one reason
retention is important. Employees,
says Franklin, want to feel like their
company cares-and coaching is proof
that's positive.
Yes, you can coach someone who's
already working at 90 percent and
get them to 95-you should!-but,
Franklin points out-there are even
greater gains to be made with the less
productive team members.
"Five percent more productivity is
great, and it definitely equals however
many more pieces out the door, but
where you're really gaining something
is with that person who's at 50 percent."
One hour of coaching-a quick
assessment of their process and then
some instruction on how to pull boxes
more efficiently or optimize the setup of their station, says Franklin,
can mean an automatic 25 percent
increase."
"Now, for one hour of time invested
I've gotten a free half-resource for the
company and motivated a team member. Supervisors should be regularly
assessing. If the company standard is
100 percent, you look at everyone who's
under 70 and coach them. We want
to touch the under-70 group, but the
over-70 group has the secret sauce."


http://www.cubiscan.com

Table of Contents for the Digital Edition of MHI Solutions - Volume 6, Issue 2

CEO Update
3-Step Checklist for Addressing the Supply Chain Skills Gap
Beyond Analytics
Women Rising
People Are at the Center of the Robotics Revolution
Acing ‘The Basics’ of Business
Bridging the Skills Gap
Millennials and GenZ: The Key to Future-Proofing Your Supply Chain Workforce
Identifying Talent
Attracting and Retaining Top Supply Chain Talent
Consider Sustainability When Choosing Your Next Forklift Power System
CTE Program: Students, Instructors Benefit from Student Days Participation
Industry Focus: Intermodal
Education and Industry: An Ecosystem Mindset
2018 MHI Innovation Award Finalists
MODEX 2018
Economic Market Analysis
Safer Handling
Fulfillment Update
Product/Solutions Spotlight
Scholarship Winners: Where Are They Now?
Inside MHI
Will Big Data Help Us Predict the Future?
MHI News
Calendar
Index of Advertisers
MHI Solutions - Volume 6, Issue 2 - Intro
MHI Solutions - Volume 6, Issue 2 - cover1
MHI Solutions - Volume 6, Issue 2 - cover2
MHI Solutions - Volume 6, Issue 2 - 3
MHI Solutions - Volume 6, Issue 2 - 4
MHI Solutions - Volume 6, Issue 2 - 5
MHI Solutions - Volume 6, Issue 2 - 6
MHI Solutions - Volume 6, Issue 2 - 7
MHI Solutions - Volume 6, Issue 2 - 8
MHI Solutions - Volume 6, Issue 2 - CEO Update
MHI Solutions - Volume 6, Issue 2 - 3-Step Checklist for Addressing the Supply Chain Skills Gap
MHI Solutions - Volume 6, Issue 2 - 11
MHI Solutions - Volume 6, Issue 2 - 12
MHI Solutions - Volume 6, Issue 2 - 13
MHI Solutions - Volume 6, Issue 2 - 14
MHI Solutions - Volume 6, Issue 2 - 15
MHI Solutions - Volume 6, Issue 2 - 16
MHI Solutions - Volume 6, Issue 2 - 17
MHI Solutions - Volume 6, Issue 2 - Beyond Analytics
MHI Solutions - Volume 6, Issue 2 - 19
MHI Solutions - Volume 6, Issue 2 - 20
MHI Solutions - Volume 6, Issue 2 - 21
MHI Solutions - Volume 6, Issue 2 - 22
MHI Solutions - Volume 6, Issue 2 - 23
MHI Solutions - Volume 6, Issue 2 - Women Rising
MHI Solutions - Volume 6, Issue 2 - 25
MHI Solutions - Volume 6, Issue 2 - 26
MHI Solutions - Volume 6, Issue 2 - 27
MHI Solutions - Volume 6, Issue 2 - 28
MHI Solutions - Volume 6, Issue 2 - 29
MHI Solutions - Volume 6, Issue 2 - 30
MHI Solutions - Volume 6, Issue 2 - 31
MHI Solutions - Volume 6, Issue 2 - 32
MHI Solutions - Volume 6, Issue 2 - 33
MHI Solutions - Volume 6, Issue 2 - 34
MHI Solutions - Volume 6, Issue 2 - 35
MHI Solutions - Volume 6, Issue 2 - People Are at the Center of the Robotics Revolution
MHI Solutions - Volume 6, Issue 2 - 37
MHI Solutions - Volume 6, Issue 2 - 38
MHI Solutions - Volume 6, Issue 2 - 39
MHI Solutions - Volume 6, Issue 2 - 40
MHI Solutions - Volume 6, Issue 2 - 41
MHI Solutions - Volume 6, Issue 2 - Acing ‘The Basics’ of Business
MHI Solutions - Volume 6, Issue 2 - 43
MHI Solutions - Volume 6, Issue 2 - 44
MHI Solutions - Volume 6, Issue 2 - 45
MHI Solutions - Volume 6, Issue 2 - 46
MHI Solutions - Volume 6, Issue 2 - 47
MHI Solutions - Volume 6, Issue 2 - 48
MHI Solutions - Volume 6, Issue 2 - 49
MHI Solutions - Volume 6, Issue 2 - Bridging the Skills Gap
MHI Solutions - Volume 6, Issue 2 - 51
MHI Solutions - Volume 6, Issue 2 - 52
MHI Solutions - Volume 6, Issue 2 - 53
MHI Solutions - Volume 6, Issue 2 - 54
MHI Solutions - Volume 6, Issue 2 - 55
MHI Solutions - Volume 6, Issue 2 - Millennials and GenZ: The Key to Future-Proofing Your Supply Chain Workforce
MHI Solutions - Volume 6, Issue 2 - 57
MHI Solutions - Volume 6, Issue 2 - 58
MHI Solutions - Volume 6, Issue 2 - 59
MHI Solutions - Volume 6, Issue 2 - 60
MHI Solutions - Volume 6, Issue 2 - 61
MHI Solutions - Volume 6, Issue 2 - 62
MHI Solutions - Volume 6, Issue 2 - 63
MHI Solutions - Volume 6, Issue 2 - 64
MHI Solutions - Volume 6, Issue 2 - 65
MHI Solutions - Volume 6, Issue 2 - Identifying Talent
MHI Solutions - Volume 6, Issue 2 - 67
MHI Solutions - Volume 6, Issue 2 - 68
MHI Solutions - Volume 6, Issue 2 - 69
MHI Solutions - Volume 6, Issue 2 - 70
MHI Solutions - Volume 6, Issue 2 - 71
MHI Solutions - Volume 6, Issue 2 - Attracting and Retaining Top Supply Chain Talent
MHI Solutions - Volume 6, Issue 2 - 73
MHI Solutions - Volume 6, Issue 2 - 74
MHI Solutions - Volume 6, Issue 2 - 75
MHI Solutions - Volume 6, Issue 2 - 76
MHI Solutions - Volume 6, Issue 2 - 77
MHI Solutions - Volume 6, Issue 2 - 78
MHI Solutions - Volume 6, Issue 2 - 79
MHI Solutions - Volume 6, Issue 2 - Consider Sustainability When Choosing Your Next Forklift Power System
MHI Solutions - Volume 6, Issue 2 - 81
MHI Solutions - Volume 6, Issue 2 - 82
MHI Solutions - Volume 6, Issue 2 - 83
MHI Solutions - Volume 6, Issue 2 - 84
MHI Solutions - Volume 6, Issue 2 - 85
MHI Solutions - Volume 6, Issue 2 - CTE Program: Students, Instructors Benefit from Student Days Participation
MHI Solutions - Volume 6, Issue 2 - 87
MHI Solutions - Volume 6, Issue 2 - 88
MHI Solutions - Volume 6, Issue 2 - 89
MHI Solutions - Volume 6, Issue 2 - 90
MHI Solutions - Volume 6, Issue 2 - 91
MHI Solutions - Volume 6, Issue 2 - 92
MHI Solutions - Volume 6, Issue 2 - 93
MHI Solutions - Volume 6, Issue 2 - Industry Focus: Intermodal
MHI Solutions - Volume 6, Issue 2 - 95
MHI Solutions - Volume 6, Issue 2 - 96
MHI Solutions - Volume 6, Issue 2 - 97
MHI Solutions - Volume 6, Issue 2 - 98
MHI Solutions - Volume 6, Issue 2 - 99
MHI Solutions - Volume 6, Issue 2 - Education and Industry: An Ecosystem Mindset
MHI Solutions - Volume 6, Issue 2 - 101
MHI Solutions - Volume 6, Issue 2 - 102
MHI Solutions - Volume 6, Issue 2 - 103
MHI Solutions - Volume 6, Issue 2 - 104
MHI Solutions - Volume 6, Issue 2 - 105
MHI Solutions - Volume 6, Issue 2 - 106
MHI Solutions - Volume 6, Issue 2 - 2018 MHI Innovation Award Finalists
MHI Solutions - Volume 6, Issue 2 - 108
MHI Solutions - Volume 6, Issue 2 - 109
MHI Solutions - Volume 6, Issue 2 - 110
MHI Solutions - Volume 6, Issue 2 - 111
MHI Solutions - Volume 6, Issue 2 - 112
MHI Solutions - Volume 6, Issue 2 - 113
MHI Solutions - Volume 6, Issue 2 - 114
MHI Solutions - Volume 6, Issue 2 - 115
MHI Solutions - Volume 6, Issue 2 - 116
MHI Solutions - Volume 6, Issue 2 - 117
MHI Solutions - Volume 6, Issue 2 - 118
MHI Solutions - Volume 6, Issue 2 - 119
MHI Solutions - Volume 6, Issue 2 - 120
MHI Solutions - Volume 6, Issue 2 - 121
MHI Solutions - Volume 6, Issue 2 - 122
MHI Solutions - Volume 6, Issue 2 - 123
MHI Solutions - Volume 6, Issue 2 - 124
MHI Solutions - Volume 6, Issue 2 - MODEX 2018
MHI Solutions - Volume 6, Issue 2 - 126
MHI Solutions - Volume 6, Issue 2 - 127
MHI Solutions - Volume 6, Issue 2 - 128
MHI Solutions - Volume 6, Issue 2 - 129
MHI Solutions - Volume 6, Issue 2 - 130
MHI Solutions - Volume 6, Issue 2 - 131
MHI Solutions - Volume 6, Issue 2 - 132
MHI Solutions - Volume 6, Issue 2 - 133
MHI Solutions - Volume 6, Issue 2 - 134
MHI Solutions - Volume 6, Issue 2 - 135
MHI Solutions - Volume 6, Issue 2 - 136
MHI Solutions - Volume 6, Issue 2 - 137
MHI Solutions - Volume 6, Issue 2 - 138
MHI Solutions - Volume 6, Issue 2 - 139
MHI Solutions - Volume 6, Issue 2 - 140
MHI Solutions - Volume 6, Issue 2 - Economic Market Analysis
MHI Solutions - Volume 6, Issue 2 - 142
MHI Solutions - Volume 6, Issue 2 - Safer Handling
MHI Solutions - Volume 6, Issue 2 - 144
MHI Solutions - Volume 6, Issue 2 - 145
MHI Solutions - Volume 6, Issue 2 - Fulfillment Update
MHI Solutions - Volume 6, Issue 2 - 147
MHI Solutions - Volume 6, Issue 2 - 148
MHI Solutions - Volume 6, Issue 2 - Product/Solutions Spotlight
MHI Solutions - Volume 6, Issue 2 - 150
MHI Solutions - Volume 6, Issue 2 - Scholarship Winners: Where Are They Now?
MHI Solutions - Volume 6, Issue 2 - 152
MHI Solutions - Volume 6, Issue 2 - Inside MHI
MHI Solutions - Volume 6, Issue 2 - 154
MHI Solutions - Volume 6, Issue 2 - Will Big Data Help Us Predict the Future?
MHI Solutions - Volume 6, Issue 2 - 156
MHI Solutions - Volume 6, Issue 2 - MHI News
MHI Solutions - Volume 6, Issue 2 - 158
MHI Solutions - Volume 6, Issue 2 - 159
MHI Solutions - Volume 6, Issue 2 - Calendar
MHI Solutions - Volume 6, Issue 2 - Index of Advertisers
MHI Solutions - Volume 6, Issue 2 - 162
MHI Solutions - Volume 6, Issue 2 - cover3
MHI Solutions - Volume 6, Issue 2 - cover4
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