@MPIGNY - Spring/Summer 2018 - 6

#feature

DON'T JUST

PLAN
-

USE IT!

BY BOB MELLINGER

ll you have to do is read
the papers or turn on
the television news to
hear about the natural
disasters and terrorist
activity that have
impacted events across the country. If
you're running any type of event, you have
to plan for almost anything that could
happen. When people attend your event,
your goal is to protect everyone there
from any dangers that arise. You also,
to the greatest degree possible, want to
ensure the contingency and reputation of
your organization and its events.
So, in light of all of this, you probably
have an event contingency plan for
every conference or large event that
you do. The question is, after the plan is
complete, what do you do with it? Are you
using it or are you putting it aside (in case
you need it)? If you're not focusing on
training and awareness before the event,
you could be in trouble if you actually
have to use the plan.

6

@MPIGNY SPRING/SUMMER 2018

It's likely that you have considered
a number of potential risks and
disruptions - active shooter, tornado or
hurricane, bomb threat, building fire - and
that you have planned how you would
handle these various situations. But
have you actually had a meeting of your
event team to share this information
and make them aware of and familiar
with what to do in the event of any of
these disruptions? You can't expect
anyone to pick up the plan when the
shooting starts or the tornado has been
sighted to figure out what to do first.
Once your plan is complete, therefore,
it's important to schedule a session with
your event staff to share the plan with
them. Each person should know what his
or her role would be in any given situation
and who's in charge. It's also important
that everyone knows and understands
the roles of the other team members.
Walk through the plan and discuss all the
possibilities, even do a drill to practice
working together under pressure. It

has been said that, in an emergency,
everyone's IQ goes to zero. Awareness
and practice will help people keep their
heads instead of panicking. You need your
people to stay cool and calm and see that
the plan is carried out.
Despite different causes, the
general flow of activities is similar
in any response situation. There is
an all-hazards approach - you want
to save people, secure the situation,
and get everything under control
so that, if possible, the event can
continue or, at the very least, you can
minimize the impact of a disruption.
In addition to understanding chain of
command, all staff at the event should
be aware of communications protocols,
critical contacts within the venue, and
the venue's crisis plans. How will your
communications be handled? If you're
relying on electronic communication,
what will you do if there is no power?
How will you contact staff and attendees?
Cell phones are a popular option for



Table of Contents for the Digital Edition of @MPIGNY - Spring/Summer 2018

PRESIDENT’S MESSAGE
DON’T JUST MAKE A PLAN – USE IT!
THE A TO Z OF CES
WHAT’S ON YOUR NYC BUCKET LIST?
MPIGNY WANTS YOU!
QUICK TIPS: RENOVATIONS REPORT AND TRAVEL TRENDS
NOTES FROM THE FIELD
ESCAPE SOUTH
NEW MEMBERS
ADVERTISERS’ INDEX
@MPIGNY - Spring/Summer 2018 - Intro
@MPIGNY - Spring/Summer 2018 - cover1
@MPIGNY - Spring/Summer 2018 - cover2
@MPIGNY - Spring/Summer 2018 - 3
@MPIGNY - Spring/Summer 2018 - 4
@MPIGNY - Spring/Summer 2018 - PRESIDENT’S MESSAGE
@MPIGNY - Spring/Summer 2018 - DON’T JUST MAKE A PLAN – USE IT!
@MPIGNY - Spring/Summer 2018 - 7
@MPIGNY - Spring/Summer 2018 - THE A TO Z OF CES
@MPIGNY - Spring/Summer 2018 - WHAT’S ON YOUR NYC BUCKET LIST?
@MPIGNY - Spring/Summer 2018 - 10
@MPIGNY - Spring/Summer 2018 - 11
@MPIGNY - Spring/Summer 2018 - MPIGNY WANTS YOU!
@MPIGNY - Spring/Summer 2018 - QUICK TIPS: RENOVATIONS REPORT AND TRAVEL TRENDS
@MPIGNY - Spring/Summer 2018 - 14
@MPIGNY - Spring/Summer 2018 - 15
@MPIGNY - Spring/Summer 2018 - NOTES FROM THE FIELD
@MPIGNY - Spring/Summer 2018 - ESCAPE SOUTH
@MPIGNY - Spring/Summer 2018 - ADVERTISERS’ INDEX
@MPIGNY - Spring/Summer 2018 - cover3
@MPIGNY - Spring/Summer 2018 - cover4
@MPIGNY - Spring/Summer 2018 - outsert1
@MPIGNY - Spring/Summer 2018 - outsert2
@MPIGNY - Spring/Summer 2018 - outsert3
@MPIGNY - Spring/Summer 2018 - outsert4
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