@MPIGNY- Fall 2013 - (Page 19)

#technology MOBILE SOCIAL NETWORKING Improving the Attendee Experience BY CORBIN BALL, CMP, CSP O ne good contact made at an event can often pay for the whole trip! Yet, until recently, the way most events managed this very important component did not get much thought. For decades, the name badge was the principal networking tool. By chance, attendees would notice a name badge, strike up a conversation, and make a contact. Although this works, there is much to be desired in this haphazard approach. Fortunately, with the combination of social media and mobile technologies, there is a plethora of possibilities to improve the networking process. Meetings were the original social media and mobile social tools are a natural to path of development. And the good news is that many of them are free or very low cost! Here are some to consider: Bizzabo Price: Free Bizzabo is a business discovery app designed to help event organizers communicate with attendees and attendees with each other. Planners can add their event (or import the details from EventBrite) including logo, dates/times, place, social media links, and agenda. A range of promotional tools are provided including “Download App” buttons and QR codes to include at your event website and promotional materials. There is an automatic scheduling function to send out notices to social media channels the weeks and days prior and during the event with customized reminders to download the app. Attendees can download the native app (both Android and iPhone) to be able to: • See the conference agenda • See who else will be attending • Message fellow attendees • Set up face-to-face meetings on site • Receive suggestions of business opportunities tailored to personal business profiles • Use LinkedIn to keep in touch with new connections • Use the Twitter event hashtag to be part of the buzz OleaPark Price: Freemium This is another mostly free event guide social networking app. Event organizers create an event (dates, time, location, social links, etc.) at the OleaPark website. Tools are provided to promote the event with digital flyers, buttons and push messages (for a fee). A range of analytic tools measuring attendee behavior are also provided. Attendees download the app (Android/ iPhone) to receive a mobile “badge” to allow them to: • See the conference agenda including session details, speaker profiles, and maps. • View other attendees’ profiles and interests on LinkedIn, Twitter and Facebook. • Receive recommendations to attendees with similar social graphs and interests • Real time chat with attendees • Monitor the event Twitter feed. Qrious Price: Free for attendees, exhibitors pay an event fee to receive leads. Qrious is social discovery and leadsharing system using apps and QRcoded name badges. Event organizers enter the program information and can import registration data from RegOnline, EventBrite and other registration systems. Badges are printed out for free with individual QR codes. Exhibitors pay an event fee to receive leads for the QR codes scanned. There is no fee-per-lead and exhibitors can use as many smartphone to their account as desired. Attendees connect their social networks to Qrious and can see who is coming to the event. Qrious recommends who to meet, and why, using attendees’ roles, goals for the event, exiting social nets and specific business interests via the web and on their phones. Shhmooze Price: Free Shhmooze is a smartphone app that matches a name, interests and expertise to the faces around you at a conference. Shhmooze highlights existing connections on LinkedIn and Twitter showing attendees who they know and recommendations on who to meet. Attendees sign into Shhmooze with LinkedIn, Twitter or Foursquare to create their profile. The app doesn’t rely on the conference organizer to create the event. These are just a few of the dozens of options out there. Most of the major event guide apps are building in social media links as well. Many of the fullfeatured networking companies (such as Pathable.com, Presdo.com, DoubleDutch. com, Evenium.net) have strong mobile components. When mobile technology and social media meet, the benefit is to create richer and more valuable events by helping attendees make the best connections possible. @ Note: This article was originally published in Midwest Meetings magazine. Corbin Ball, CMP, CSP is a speaker and independent third-party consultant focusing on meetings technology. With 20 years of experience running international citywide technology meetings, he now helps clients worldwide use technology to save time and improve productivity He can be contacted at his website, www.corbinball.com, and followed at www.twitter.com/corbinball. info@mpigny.org 19 http://www.Pathable.com http://www.Presdo.com http://www.Evenium.net http://www.corbinball.com http://www.twitter.com/corbinball

Table of Contents for the Digital Edition of @MPIGNY- Fall 2013

ASK THE BOARD
HAPPENINGS
PRESIDENT’S MESSAGE
T HE RISE OF HOSTED-BUYER PROGRAMS
CRISIS MANAGEMENT FOR MEETINGS
A PITCH, A PUTT AND A PERFECT DAY
MPIGNY @ WEC
MEMBER SPOTLIGHT
MOBILE SOCIAL NETWORKING IMPROVING THE ATTENDEE EXPERIENCE
ACROSS THE POND – AN MPI UK AND IRELAND CHAPTER MEMBER VISITS MPIGNY
NOTES FROM THE FIELD
GOLF + MEETINGS = GREAT BUSINESS
DESTINATION: THE CATSKILLS
NEW MEMBERS
ADVERTISER’S INDEX

@MPIGNY- Fall 2013

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