Meeting MPI Toronto - September/October 2014 - (Page 19)

ARE WE TALKING? TECHNOLOGY IS GREAT, BUT... I By David Gabri, Associated Luxury Hotels International t seems like a day doesn't go by without the unveiling of the "newest, fastest, best-ever" digital device, technology or application that will help us to connect even more - or even more quickly - with others. The possible ways to communicate have rapidly multiplied over the last few years. In addition to traditional forms of communication like talking on the phone, emailing or (yes, even) sending a letter, we now can instantly connect via text messaging, blogging, Facebook, Instant Messaging, Twitter, LinkedIn, Foursquare, etc. But while there are many great benefits to utilizing these new and innovative ways to communicate, it is important to recognize that there is a time and a place for everything. This is particularly true in the meetings and events industry. UTILIZING TECHNOLOGY TO ADVANCE COMMUNICATION There are many great applications and social media sites THE VALUE OF FACE-TO-FACE INTERACTION In our industry, we recognize the value of face-to-face that can enhance the communication process for those interaction. However, we need to remind ourselves that this who will attend, potentially attend or who are already in doesn't just apply to meetings and programs, but also to our attendance at our programs. A very helpful article on this daily work life. topic is "What Mobile Meeting Guides Can Do: 36 Features" by Sue Hatch on Research shows that in-person programs enable us to build and enhance important business But while utilizing the latest technological innovations can relationships, as well as advance our most important be truly helpful, it is important to use these tools as a means to objectives and projects. This is also true in our daily pave the way for better communications - in other words, use interactions at work. As Gary R. McClain and Deborah S. the tools to advance communication, rather than to avoid it. Romaine stated in their book The Everything Managing Too often these days, people send a text message or an People Book, "Consistent, daily face-to-face communication email when a face-to-face conversation would be much more effective. Continued on page 38 | MEETING * 19

Table of Contents for the Digital Edition of Meeting MPI Toronto - September/October 2014

President’s Message
Editor’s Word
Upcoming Events
Welcome, New Members!
Audio Visuals: Past, Present, Future
Digital RFPs
The True Cost of Free Wi-Fi
6 Conference Space Properties to Transform Attendee Behavior
Are We Talking? Technology is Great, But…
Member Spotlight: Diary of a Cellphone-Less Sales Professional
Introducing Meeting Planning Automation
How to Leverage Crowdfunding to Innovate for Your Next Event
Chapter Speaks
Tools for Planners and Suppliers
Destination: Medicine Hat
Advertisers’ Index &

Meeting MPI Toronto - September/October 2014