Educational Procurement Journal - Summer 2018 - 16

FEATURE

Training, Testing,
and Incentives
by Dietrich M. von Biedenfeld, Esq., CPPO
University of Houston-Downtown

s introduced in my
previous article First
Among Equals (NAEP
Journal, Winter 2017),
the pillars of supply
management include
two components: people and
technology. Nothing is more impactful
and important than the individuals
forming the departments and
organizations, using the technology,
and otherwise affecting the other pillars
that are discussed. In this article, we
examine the specifics of continuous
improvement before applying them
to departmental reality checks on
organizational vision, function, and an
understanding of best value.

Training
Legal training acclimates the mind to
ambiguity. The pervasive utterances,
"You know what I mean..." and
"Everybody interprets a word a certain
way..." could be the proximate causes
of most contract disputes. What is
"training?" For purposes of this article,
it encompasses all classes, seminars,
practical applications of lessons, and
continuing education at each stage of
an employee's career.
There are many forms of continuing
education and training. Technology
allows employees to participate in
webinars without leaving their offices.
Larger departments might host an
on-site / on-demand trainer over
lunch. In my former role, I hosted and
launched a series of lunch-and-learn
sessions for up to eight people, to

16

discuss a relevant theme extracted
from one book per meeting, every other
week. The focus on a small number of
attendees facilitated and encouraged
class discussion. The drawing of
organizational and leadership lessons
from historical biographies and other
non-management books inspired
critical thinking.
Given the number of training
methodologies, forums, and styles,
the key is to determine which are most
impactful, relevant and beneficial. It
is easy to reinforce a fixed mindset1
when employees feel stagnated by
repetitive lessons in limited subject
matter. The primary value of cross
training is redundancy, but there is also
an improvement in communication
across teams. For example, ensuring
that members of the accounting
department understand procurement
terminology will facilitate interdepartmental respect and strengthen
motivations for smoother interactions.

Testing
It is perplexing that many of the
lessons we learn in school, especially
in higher education, are lost when
people enter management. The same
person who appreciated the concept
of deliverables in school-that is, the
teacher giving an assignment and a
due date and then not discussing it
beyond cursory deadline reminders-
becomes the manager who delays
progress with repeated requests for
status updates, who impedes creativity
with continual suggestions, and who

EDUCATIONAL PROCUREMENT JOURNAL | SUMMER 2018

otherwise undermines employee
effectiveness and ownership by
assigning multiple jobs with limited
allowances for time.
Ownership is an essential aspect
of most professionals' success.
Surprising is how many self-professed
leaders miss the parallel between
accountability and ownership. The
popular graphic illustrating the bossversus-leader dichotomy captures
the doomed logic of a manager who
assigns work, interferes and controls
all its aspects, then blames the
subordinate for any problems in the
resulting outcome.
Testing offers a specific, measurable
goal not tied to personality biases. In
work, as in college, the individual can
manage her or his time to demonstrate
the aptitude to devote time and energy
to meet a fairly assigned objective.
Rather than interposing the manager
between employee and project-or,
on the other extreme abrogating
supervisory duties-testing allows
employees to reaffirm that the skills
required of them are current. It also
supplies employees with evidence,



Table of Contents for the Digital Edition of Educational Procurement Journal - Summer 2018

Professional Development Notes
NAEP President Nichol Luoma
Research and Development RFP: Procurement Assists with Innovation
Training, Testing, and Incentives
Annual Meeting Wrap-Up
Certification: Which One Are You?
Evolution or Revolution? Campus Cards: Time for a New Business Model
Book Review: Building a Fund of Sustainability Knowledge, One Book at a Time—Part Nine
Best and Final: Procurement: How the Torch Gets Passed
Index to Advertisers
Educational Procurement Journal - Summer 2018 - intro
Educational Procurement Journal - Summer 2018 - cover1
Educational Procurement Journal - Summer 2018 - cover2
Educational Procurement Journal - Summer 2018 - 3
Educational Procurement Journal - Summer 2018 - 4
Educational Procurement Journal - Summer 2018 - 5
Educational Procurement Journal - Summer 2018 - Professional Development Notes
Educational Procurement Journal - Summer 2018 - 7
Educational Procurement Journal - Summer 2018 - NAEP President Nichol Luoma
Educational Procurement Journal - Summer 2018 - 9
Educational Procurement Journal - Summer 2018 - Research and Development RFP: Procurement Assists with Innovation
Educational Procurement Journal - Summer 2018 - 11
Educational Procurement Journal - Summer 2018 - 12
Educational Procurement Journal - Summer 2018 - 13
Educational Procurement Journal - Summer 2018 - 14
Educational Procurement Journal - Summer 2018 - 15
Educational Procurement Journal - Summer 2018 - Training, Testing, and Incentives
Educational Procurement Journal - Summer 2018 - 17
Educational Procurement Journal - Summer 2018 - Annual Meeting Wrap-Up
Educational Procurement Journal - Summer 2018 - 19
Educational Procurement Journal - Summer 2018 - Certification: Which One Are You?
Educational Procurement Journal - Summer 2018 - 21
Educational Procurement Journal - Summer 2018 - Evolution or Revolution? Campus Cards: Time for a New Business Model
Educational Procurement Journal - Summer 2018 - 23
Educational Procurement Journal - Summer 2018 - 24
Educational Procurement Journal - Summer 2018 - Book Review: Building a Fund of Sustainability Knowledge, One Book at a Time—Part Nine
Educational Procurement Journal - Summer 2018 - 26
Educational Procurement Journal - Summer 2018 - 27
Educational Procurement Journal - Summer 2018 - Best and Final: Procurement: How the Torch Gets Passed
Educational Procurement Journal - Summer 2018 - 29
Educational Procurement Journal - Summer 2018 - Index to Advertisers
Educational Procurement Journal - Summer 2018 - cover3
Educational Procurement Journal - Summer 2018 - cover4
Educational Procurement Journal - Summer 2018 - outsert1
Educational Procurement Journal - Summer 2018 - outsert2
Educational Procurement Journal - Summer 2018 - outsert3
Educational Procurement Journal - Summer 2018 - outsert4
http://www.nxtbook.com/naylor/NEPQ/NEPQ0318
http://www.nxtbook.com/naylor/NEPQ/NEPQ0218
http://www.nxtbook.com/naylor/NEPQ/NEPQ0118
http://www.nxtbook.com/naylor/NEPQ/NEPQ0417
http://www.nxtbook.com/naylor/NEPQ/NEPQ0317
http://www.nxtbookMEDIA.com