Concrete inFocus - Spring 2018 - 22

nrmca in focus

2017

Quality
Benchmarking
Survey

By Karthik Obla and Rongjin Hong

Introduction
The 2017 NRMCA Quality Benchmarking Survey was conducted in the calendar year 2017. This is the fourth such
survey, the previous ones were conducted in
2014, 2012 and 2010. This is the first time
that the benchmark information has been
obtained from the annual quality award
application. Comparisons are made for
results of this survey to prior ones when the
questions are similar to serve as a trend analysis. Surveys were completed by NRMCA

22

ı

SPRING 2018

Producer member companies that either
represented the whole company or a division
of the company. The survey is facilitated by
the NRMCA Research Engineering and
Standards Committee.
This article provides a snapshot of the
findings. The complete report establishes benchmarks for various aspects of
a company's quality management system
and is available free for all quality award
participants. In most cases, the weighted
average is reported. Weighted average was

determined by multiplying the percent volume of each company listed and the individual company average statistic (similar
items are covered in the NRMCA Quality
Certification program).
For this survey, respondents were asked
to use data from the most recent fiscal year.
Respondents were asked to avoid guessing and
not to respond to questions where information
was not available. There were 46 respondents
to this survey compared to 15 respondents
recorded in 2014.



Table of Contents for the Digital Edition of Concrete inFocus - Spring 2018

Letter from the Editor
Corporate Suite
Enviroscene
2017 Quality Benchmarking Survey
8 Tips for Dealing with Project Conflict
Life Cycle Assessment of Concrete Buildings
2018 SERVICE & SUPPLY Buyers’ Guide
Index of Advertisers
Concrete inFocus - Spring 2018 - Intro
Concrete inFocus - Spring 2018 - bellyband1
Concrete inFocus - Spring 2018 - bellyband2
Concrete inFocus - Spring 2018 - cover1
Concrete inFocus - Spring 2018 - cover2
Concrete inFocus - Spring 2018 - 3
Concrete inFocus - Spring 2018 - 4
Concrete inFocus - Spring 2018 - 5
Concrete inFocus - Spring 2018 - 6
Concrete inFocus - Spring 2018 - 7
Concrete inFocus - Spring 2018 - 8
Concrete inFocus - Spring 2018 - 9
Concrete inFocus - Spring 2018 - 10
Concrete inFocus - Spring 2018 - Letter from the Editor
Concrete inFocus - Spring 2018 - 12
Concrete inFocus - Spring 2018 - Corporate Suite
Concrete inFocus - Spring 2018 - 14
Concrete inFocus - Spring 2018 - 15
Concrete inFocus - Spring 2018 - Enviroscene
Concrete inFocus - Spring 2018 - 17
Concrete inFocus - Spring 2018 - 18
Concrete inFocus - Spring 2018 - 19
Concrete inFocus - Spring 2018 - 20
Concrete inFocus - Spring 2018 - 21
Concrete inFocus - Spring 2018 - 2017 Quality Benchmarking Survey
Concrete inFocus - Spring 2018 - 23
Concrete inFocus - Spring 2018 - 24
Concrete inFocus - Spring 2018 - 25
Concrete inFocus - Spring 2018 - 26
Concrete inFocus - Spring 2018 - 27
Concrete inFocus - Spring 2018 - 28
Concrete inFocus - Spring 2018 - 29
Concrete inFocus - Spring 2018 - 8 Tips for Dealing with Project Conflict
Concrete inFocus - Spring 2018 - 31
Concrete inFocus - Spring 2018 - 32
Concrete inFocus - Spring 2018 - 33
Concrete inFocus - Spring 2018 - Life Cycle Assessment of Concrete Buildings
Concrete inFocus - Spring 2018 - 35
Concrete inFocus - Spring 2018 - 36
Concrete inFocus - Spring 2018 - 37
Concrete inFocus - Spring 2018 - 38
Concrete inFocus - Spring 2018 - 39
Concrete inFocus - Spring 2018 - 40
Concrete inFocus - Spring 2018 - 41
Concrete inFocus - Spring 2018 - 42
Concrete inFocus - Spring 2018 - 43
Concrete inFocus - Spring 2018 - 44
Concrete inFocus - Spring 2018 - 2018 SERVICE & SUPPLY Buyers’ Guide
Concrete inFocus - Spring 2018 - 46
Concrete inFocus - Spring 2018 - 47
Concrete inFocus - Spring 2018 - 48
Concrete inFocus - Spring 2018 - 49
Concrete inFocus - Spring 2018 - 50
Concrete inFocus - Spring 2018 - 51
Concrete inFocus - Spring 2018 - 52
Concrete inFocus - Spring 2018 - Index of Advertisers
Concrete inFocus - Spring 2018 - 54
Concrete inFocus - Spring 2018 - cover3
Concrete inFocus - Spring 2018 - cover3
Concrete inFocus - Spring 2018 - outsert1
Concrete inFocus - Spring 2018 - outsert2
Concrete inFocus - Spring 2018 - outsert3
Concrete inFocus - Spring 2018 - outsert4
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