STORES Magazine - July 2015 - 64


n

PERSONNEL

Financial problems, such as bankruptcy, an abnormal amount of debt
or a history of late payments, may
not be an issue for a driver but could
be for someone who is in a financial
position. A spotty work history with a
high level of turnover could be a sign
of an underlying problem.
"Retailers need to know this kind
of information, but they also need to
have a policy in place to determine
what is acceptable and what is not,"
Silver says.
Jennifer Farrelly, human resource
manager for women's apparel retailer
Lorna Jane, utilizes the services of
People G2 to verify past employment
and educational history. Farrelly says
it's not only about what they find in
the history, but spotting inaccuracies
and untruthfulness. The third-party
verification data is "devoid of any
emotion," she says, and helps them
make decisions and judgments on who
they're dealing with.
"Backgrounds really help us determine someone's level of truthfulness,
their ethics and integrity. ... The only
way we can attempt to predict someone's behavior is how they acted in
the past."
DYNAMIC RISK
Raj Ananthanpillai, CEO of software company InfoZen, says while
85 percent of employers check backgrounds before hiring, most do little,
if anything, after the person is hired
- leaving a "black hole" of potential
issues that can arise later. He says tra64

STORES July 2015

ditional one-time background screening methods aren't adequate to meet
the insider threat environment that
many retailers face today.
Managers often make security and
compliance decisions with background information that could be
years, even decades, old.
"People are dynamic and so is the
risk that they pose to organizations,"
says Ananthanpillai, who advises that
continuous monitoring is especially
important in retail because of seasonal

Managers often
make security and
compliance decisions
with background
information that
could be years, even
decades, old.

hiring and the high turnover rate.
Retailers have a pattern of doing brief
background checks to get workers on
the floor as soon as possible. Those
who don't use continuous monitoring
may not be aware that one of their
drivers was arrested for a DUI or that
a cashier was arrested for theft at another store.
"Some may hire six months before
the holiday season, then they don't
do a background check after that,"
Ananthanpillai says. "Or they never
check ... for years [after they're hired].
It's after they're hired that things can
happen."
InfoZen's IDentrix uses a cloudbased technology that aggregates
publicly available identity attributes
including criminal and court records.
Patterns of risky behavior (which
can be defined by users) are sent out
to employers via automated alerts.
Stakeholders can then investigate the
alerts and decide if any further action
is needed. Ananthanpillai says the
solution can be tailored to meet the
security challenges of any organization
and comes with pre-packaged options
for various sectors and job roles.
IDentrix will soon allow employers
to assign employees a "risk ID score."
Similar to a FICO score, it will analyze a variety of factors to provide an
easy-to-understand, 360-degree view
of an employee's risk level. The system
involves monitoring, detection and
verification to transform manually intensive data analysis into an automated and operational process.
NRF.COM/STORES


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Table of Contents for the Digital Edition of STORES Magazine - July 2015

Top 100 Retailers
Retail People
No Flash in the Pan
Lost and Found
C2W
Editor's Page
President's Page
Retail Politics
NRF News
POV
NRF Communities Update
End Cap
Trends
Online
Technology
Human Resources
Social Media
Merchandising
Software
Finance
Marketing
Personnel
Operations
STORES Magazine - July 2015 - Cover1
STORES Magazine - July 2015 - Cover2
STORES Magazine - July 2015 - 3
STORES Magazine - July 2015 - 4
STORES Magazine - July 2015 - 5
STORES Magazine - July 2015 - Editor's Page
STORES Magazine - July 2015 - 7
STORES Magazine - July 2015 - President's Page
STORES Magazine - July 2015 - 9
STORES Magazine - July 2015 - Retail Politics
STORES Magazine - July 2015 - 11
STORES Magazine - July 2015 - NRF News
STORES Magazine - July 2015 - Trends
STORES Magazine - July 2015 - 14
STORES Magazine - July 2015 - 15
STORES Magazine - July 2015 - 16
STORES Magazine - July 2015 - 17
STORES Magazine - July 2015 - 18
STORES Magazine - July 2015 - Top 100 Retailers
STORES Magazine - July 2015 - S2
STORES Magazine - July 2015 - S3
STORES Magazine - July 2015 - S4
STORES Magazine - July 2015 - S5
STORES Magazine - July 2015 - S6
STORES Magazine - July 2015 - S7
STORES Magazine - July 2015 - S8
STORES Magazine - July 2015 - S9
STORES Magazine - July 2015 - S10
STORES Magazine - July 2015 - S11
STORES Magazine - July 2015 - S12
STORES Magazine - July 2015 - S13
STORES Magazine - July 2015 - S14
STORES Magazine - July 2015 - S15
STORES Magazine - July 2015 - S16
STORES Magazine - July 2015 - Retail People
STORES Magazine - July 2015 - 36
STORES Magazine - July 2015 - 37
STORES Magazine - July 2015 - No Flash in the Pan
STORES Magazine - July 2015 - 39
STORES Magazine - July 2015 - 40
STORES Magazine - July 2015 - Lost and Found
STORES Magazine - July 2015 - 42
STORES Magazine - July 2015 - 43
STORES Magazine - July 2015 - C2W
STORES Magazine - July 2015 - Online
STORES Magazine - July 2015 - 46
STORES Magazine - July 2015 - 47
STORES Magazine - July 2015 - Technology
STORES Magazine - July 2015 - 49
STORES Magazine - July 2015 - Human Resources
STORES Magazine - July 2015 - 51
STORES Magazine - July 2015 - Social Media
STORES Magazine - July 2015 - 53
STORES Magazine - July 2015 - Merchandising
STORES Magazine - July 2015 - 55
STORES Magazine - July 2015 - Software
STORES Magazine - July 2015 - 57
STORES Magazine - July 2015 - Finance
STORES Magazine - July 2015 - 59
STORES Magazine - July 2015 - Marketing
STORES Magazine - July 2015 - 61
STORES Magazine - July 2015 - Personnel
STORES Magazine - July 2015 - 63
STORES Magazine - July 2015 - 64
STORES Magazine - July 2015 - 65
STORES Magazine - July 2015 - Operations
STORES Magazine - July 2015 - 67
STORES Magazine - July 2015 - 68
STORES Magazine - July 2015 - 69
STORES Magazine - July 2015 - 70
STORES Magazine - July 2015 - 71
STORES Magazine - July 2015 - POV
STORES Magazine - July 2015 - NRF Communities Update
STORES Magazine - July 2015 - End Cap
STORES Magazine - July 2015 - Cover3
STORES Magazine - July 2015 - Cover4
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