STORES Magazine - April 2018 - 47
"We have been able to
maintain the look and
the feel of our products,
meet customer experience
expectations, yet keep
merchandise in the stores."
- Tonya Sjolin, Sur La Table
"We don't want to detract from the
appearance or the function of our
merchandise," Sjolin says, "so with our
partnership with Se-Kure, we were able to
find and help develop anti-theft products that
met our needs. We have been able to maintain
the look and the feel of our products, meet
customer experience expectations, yet keep
merchandise in the stores."
Sur La Table first used Se-Kure's power
cord security lock box to make it possible for
customers to interact with electric appliances.
Sjolin says the device protects up to eight
power cords and prevents unauthorized
removal of display electric appliances from
Due to its success, Sur La Table worked
with Se-Kure five years ago to develop a slim
steel cookware lockbox, containing eight
retractable lanyards that sit behind sets of
cookware display items. The lanyards attach
to the components of a cookware set, making
it possible for customers to interact with
"When they're done, the cookware goes
back on the display and the cord retracts,"
Sjolin says. "It keeps the higher-end
cookware secure and in place. It was a winwin from the standpoints of merchandising
appeal, in-store housekeeping and asset
Today Sur La Table is testing magnetic
peg locks which sit on the end of expensive
display merchandise such as knives retailing
for over $50, preventing them from being
swept off their pegs.
PROTECTING CUSTOMER INFORMATION
John Mangiameli, Se-Kure's executive
vice president, says the company's antiskimming device was developed specifically
for use with the Ingenico ISC Touch
250 card reader at the request of Robert
Hirnikl, corporate manager of asset
protection at Hudson, Ohio-based Joann
Fabric and Craft Stores, a specialty retailer
with nearly 900 stores.
The device prevents thieves from
overlaying skimming devices on a widely
used POS system and is a proven way to
protect the critical financial information of
Tapella says Se-Kure customized its antiskimming device to fit most of Ace's POS
terminals "It has been very successful. I
can honestly say that if you are using their
anti-skimming device, inserting skimming
overlays would be much less practical."
Mangiameli says Se-Kure is currently
working with a large chain of gas stores to
develop an anti-skimming device for its gas
pumps. "Protecting customers' financial
information is a key way for retailers to
develop and keep brand loyalty," he says.
Because a majority of Se-Kure's anti-theft
solutions are customized, designed, made
and distributed from its three facilities
in the United States, Se-Kure can turn
around, develop and implement very
"They've very prompt and very
responsive," Sjolin says, "and they do
control costs very well because they
develop in-house. Plus, they have a wide
variety of products, both mechanical and
electronic. Their mechanical solutions are
very simple in design and we've never had
one fail. I'm highly satisfied with them."
In business since 1965, Se-Kure today
has customers in a wide variety of retail
sectors. Mangiameli says a large electronics
retailer uses its products "in every store
they have in the world."
In one instance, Mangiameli says thieves
broke into one of the electronics retailer's
mall stores without the perimeter alarm
going off. But when the thieves tried to
steal products protected by Se-Kure's
display alarms, they did go off, attracting
mall security to the store.
Most of Se-Kure's anti-theft solutions are
plug and play, though retailers can instruct
fixture makers to buy the devices they need
from Se-Kure. Se-Kure sends installation
instructions to the selected fixture makers,
minimizing paperwork and the number of
purchase orders that retailers must create,
which reduces operating expenses.
"All a retailer has to do when devices
come in is put them on the displayed
items," Mangiemeli says.
In the 10 years that Tapella has been on
Ace's Retail Loss Prevention team, she says,
"we have looked at a myriad of anti-theft
solutions. It wasn't out of complacency that
we stuck with Se-Kure. We stuck over the
years because the products they bring to
the table don't just provide a solution, they
provide flexibility and a really nice way to
"At the end of the day, you can protect
products or you can sell products, but how
do you do both? The Se-Kure products,
specifically the power tool alarm device
in our case, do a fantastic job of bringing
both of those things together."
Liz Parks is a Union City, N.J.-based writer
with extensive experience reporting on retail,
pharmacy and technology issues.
STORES April 2018 47