STORES Magazine -August 2017 - 6

n

EDITOR'S PAGE

The Gods of Disruption Strike Again
T

here will always be at least
two ways to look at any
event: Is it intrinsically good or
inherently bad? Myriad people
choose to look at recent retail
headlines as the latter, but I'm
tired of the "eve of destruction"
dance. Looking back over the
first eight months of 2017 and
studying STORES' annual Hot
100 list of the fastest-growing
retailers, I'm inclined to view the
news as a sign that the gods
of disruption are having their
due - and I'm more excited by
that prospect than defensive
about it.
At press time, the announcement that
Amazon had reached a definitive agreement
to buy Whole Foods Market for just under
$14 billion was unfolding. The acquisition
comes at a time when e-commerce pure
plays are awakening to the opportunities of
physical retail; if all goes as planned, Amazon
will add over 460 Whole Foods locations.
Hours later, Walmart announced that it was
buying Bonobos for $310 million; about 10
days earlier Mickey Drexler stepped down as
the CEO of J.Crew - news that shook the
generations of retailers for whom Drexler's
"merchant prince" status seemed unrivaled.
Each was a retail-shaking event, but
also rich examples of an industry that is
responding to a changing consumer and ready
to recast the future of shopping. Consumers
are spending on services, they're looking for
experiences that will jumpstart their shopping
juices, and they're inspired by new business
strategies that challenge norms and layer on a
level of philanthropy.

A quick glance at the
10 fastest-growing retail
business of 2016 (see
pg. 22) adds fuel to the fire.
Topping this year's list is Blue
Apron, a meal-kit delivery
startup that launched in
2012 and achieved tripledigit growth in 2016. While
some feel that the AmazonWhole Foods deal casts a
big shadow on Blue Apron's
IPO, it has carved a niche
with customers looking to
balance healthy eating with
convenience.
Then there's Wayfair, No. 2 this year up from
No. 7 a year ago. What's behind this company's
growth? The brand has a customer-centric
culture and uses cutting-edge visual technology
- things today's shoppers hold in high regard.
Another standout: Build.com. This success
story, 15 years in the making, provides a
unique shopping experience for consumers
and contractors alike through its network of
specialized sites. Meanwhile, No. 10 Gelson's
Markets is a beacon in the full-service specialty
grocery store category. Long revered by chefs,
celebrities and foodies around Los Angeles,
the company recently added new locations,
blending the amenities it is known for with the
local flavor of a neighborhood market.
Our industry is in a period of massive
disruption: Stores are closing and some
businesses will not survive. But consumers'
purchasing power is strong and remains a solid
bet against the misplaced fear that retail is ailing.

STORES Magazine
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STORES Weekly
1101 New York Avenue, NW
Suite 1200
Washington, D.C. 20005
202/783-7971
SUSAN REDA
Editor, STORES Media
516/437-1245
redas@nrf.com
KRISTINA STEWART
Managing Editor
202/661-3047
stewartk@nrf.com

NAYLOR ASSOCIATION SOLUTIONS
5950 NW 1st Place
Gainesville, FL 32607
800/369-6889
www.naylor.com
HEATHER GREYLING
Group Publisher
hgreyling@naylor.com
MIKE ROSS
Project Manager
mross@naylor.com
SARAH ALLEN
Publication Director
sallen@naylor.com
JENNIFER LIPNER
Associate Editor
jlipner@naylor.com
GORDON KLASSEN
Layout and Design
gkds@naylor.com
Advertising Inquiries:
advertising@stores.org
For article reprints, contact
advertising@stores.org

redas@nrf.com

PUBLISHED JULY 2017/NRF-K0617/4359

Follow @Susan_Reda and #STORESMag on Twitter for retail news and trends.
STORES (ISSN 0039-1867) is published nine times per year by the National Retail Federation Inc. 1101 New York Avenue NW, Suite
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STORES August 2017

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Table of Contents for the Digital Edition of STORES Magazine -August 2017

Editor’s Page
President’s Page
Retail Politics
NRF News
Trends
Retail People
Hot 100 Retailers
Forward Thinkers
Personalized Pricing
C2W
Q&A
Store Operations
Omnichannel
Marketing
Online
Finance
Business Operations
Startup Spotlight
Security
Fraud
STORES at 100
NRF Communities Update
End Cap
STORES Magazine -August 2017 - intro
STORES Magazine -August 2017 - cover1
STORES Magazine -August 2017 - cover2
STORES Magazine -August 2017 - 3
STORES Magazine -August 2017 - 4
STORES Magazine -August 2017 - 5
STORES Magazine -August 2017 - Editor’s Page
STORES Magazine -August 2017 - 7
STORES Magazine -August 2017 - President’s Page
STORES Magazine -August 2017 - 9
STORES Magazine -August 2017 - Retail Politics
STORES Magazine -August 2017 - NRF News
STORES Magazine -August 2017 - Trends
STORES Magazine -August 2017 - 13
STORES Magazine -August 2017 - 14
STORES Magazine -August 2017 - 15
STORES Magazine -August 2017 - Retail People
STORES Magazine -August 2017 - 17
STORES Magazine -August 2017 - 18
STORES Magazine -August 2017 - Hot 100 Retailers
STORES Magazine -August 2017 - 20
STORES Magazine -August 2017 - 21
STORES Magazine -August 2017 - 22
STORES Magazine -August 2017 - 23
STORES Magazine -August 2017 - 24
STORES Magazine -August 2017 - 25
STORES Magazine -August 2017 - 26
STORES Magazine -August 2017 - 27
STORES Magazine -August 2017 - 28
STORES Magazine -August 2017 - 29
STORES Magazine -August 2017 - 30
STORES Magazine -August 2017 - 31
STORES Magazine -August 2017 - 32
STORES Magazine -August 2017 - 33
STORES Magazine -August 2017 - 34
STORES Magazine -August 2017 - 35
STORES Magazine -August 2017 - Forward Thinkers
STORES Magazine -August 2017 - 37
STORES Magazine -August 2017 - 38
STORES Magazine -August 2017 - 39
STORES Magazine -August 2017 - Personalized Pricing
STORES Magazine -August 2017 - 41
STORES Magazine -August 2017 - 42
STORES Magazine -August 2017 - C2W
STORES Magazine -August 2017 - Q&A
STORES Magazine -August 2017 - 45
STORES Magazine -August 2017 - Store Operations
STORES Magazine -August 2017 - 47
STORES Magazine -August 2017 - Omnichannel
STORES Magazine -August 2017 - 49
STORES Magazine -August 2017 - Marketing
STORES Magazine -August 2017 - 51
STORES Magazine -August 2017 - Online
STORES Magazine -August 2017 - 53
STORES Magazine -August 2017 - Finance
STORES Magazine -August 2017 - 55
STORES Magazine -August 2017 - Business Operations
STORES Magazine -August 2017 - Startup Spotlight
STORES Magazine -August 2017 - 58
STORES Magazine -August 2017 - Security
STORES Magazine -August 2017 - 60
STORES Magazine -August 2017 - Fraud
STORES Magazine -August 2017 - 62
STORES Magazine -August 2017 - 63
STORES Magazine -August 2017 - STORES at 100
STORES Magazine -August 2017 - NRF Communities Update
STORES Magazine -August 2017 - End Cap
STORES Magazine -August 2017 - cover3
STORES Magazine -August 2017 - cover4
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