Rural Water - Quarter 3, 2016 - 7


contents

RURAL WATER | THIRD QUARTER 2016 | VOLUME 37, NUMBER 3

features
12

The Latest Drinking
Water Innovations
There are numerous innovations
that represent creative ways to solve
the water crisis by developing new
techniques, maximizing efficiency
and sometimes even producing
drinking water from thin air.
By Alanna Maya

18

Potable Reuse of Water: A View from Arizona

22

Getting the Public on Board with Your
Potable Water Reuse Plan

The potable reuse of water-the introduction of highly treated
wastewater that meets or exceeds drinking water standards into
the potable water system-is receiving increased attention.
By Susanna Eden, Sharon B. Megdal and Jean McLain

Water agencies and municipalities have learned that public acceptance
of direct potable reuse is one of the primary challenges facing this
source of water supply.
By Lisa Beutler

26
43
45

departments
11

From the President

31

Finance:
Audit Requirements

Water Depletion and the Customer

This article discusses the steps that can be taken to accurately predict the
accessibility of groundwater.
By Trevor Hill, Chairman & Chief Executive Officer, Fathom, and Graham
Symmonds, Senior Vice President & Chief Knowledge Officer, Fathom

Boardroom Courtesy

How can you avoid a boardroom meltdown - when voices are raised,
fingers pointed or directors leave mad? Observe boardroom courtesy to
enable a more effective governing process.
By Bob Harris, CAE and Rosalinda Randall

By Charles Hilton, NRWA President

By Claudette Atwood, NRWA Chief
Financial Officer

35

Technology:
The New System that
Uses Sound to Alleviate
Water Shortage

37

Emergency Management:
Creating a Drought
Response Plan

40

A Day in the Life of a
Circuit Rider
Tony Wyatt, Circuit Rider/Field
Supervisor, Tennessee Association
of Utility Districts

Recapturing Revenue from Water Loss
ServLine provides coverage that protects both homeowners
and utilities when a water leak occurs.
By Jackie Haines, NRWA

18

48

Regulatory Update

51

Throwing My Loop:
An Old Familiar Tune

By Mike Keegan, NRWA Analyst

By Michael Johnson

54

Index to Advertisers/
Advertisers.com

57

From the CEO
By Sam Wade, NRWA CEO

Rural Water is the official magazine of the National Rural Water Association, 2915 S. 13th Street, Duncan, OK 73533, (580) 251-9081, Fax: (580) 255-4476, www.nrwa.org,
Publisher: Sam Wade, Editor: Michael Harris, Individual Membership: Sharon Condit, Corporate Partners: Becca Womack. Send address changes and corrections to
Dena Powell at dena@nrwa.org.
Published by:
, 5950 NW 1st Place, Gainesville, FL 32607, (352) 332-1252, (800) 369-6220, Fax: (352) 331-3525, www.naylor.com, Group Publisher: Pamela Blasetti,
Editor: Robin Lamerson, Project Manager: Josh Abramowitz, Publication Director: Brian Donohoe, Advertising Sales: Anthony Land, Chris Chiccarello, Chris Zabel,
Jamie Williams, Jason Ruppert, Jason Zawada, Joseph Watkins, Raymond Strickland, Ryan Griffin, Shane Holt, Susan Maracle, William Worley, Marketing: Kevin Tran,
Layout & Design: Sharon Lynne
©2016 Naylor, LLC. All rights reserved. The contents of this publication may not be reproduced by any means, in whole or in part, without the prior written consent of the publisher.
Advertising rate cards and media kits available on request. The publisher reserves the right to reject or edit any manuscripts received for publication. Statements of fact and opinion are
the responsibility of the authors alone and do not imply an opinion on the part of the National Rural Water Association. NRWA also reserves the right to reject any advertising deemed
unsuitable for Rural Water. Acceptance of advertising by the National Rural Water Association does not constitute endorsement of the advertiser, its products or services, nor does
National Rural Water Association make any claims or guarantees as to the accuracy or validity of advertisers' claims. NRW-Q0316 / 2807/ PUBLISHED JULY 2016

RURAL WATER

7


http://www.nrwa.org http://www.naylor.com

Table of Contents for the Digital Edition of Rural Water - Quarter 3, 2016

The Latest Drinking Water Innovations
Potable Reuse of Water: A View from Arizona
Getting the Public on Board with Your Potable Water Reuse Plan
Recapturing Revenue from Water Loss
Water Depletion and the Customer
Boardroom Courtesy
From the President
Finance: Audit Requirements
Technology: The New System that Uses Sound to Alleviate Water Shortage
Emergency Management: Creating a Drought Response Plan
A Day in the Life of a Circuit Rider
Regulatory Update
Throwing My Loop: An Old Familiar Tune
Index to Advertisers/ Advertisers.com
Rural Water - Quarter 3, 2016 - cover1
Rural Water - Quarter 3, 2016 - cover2
Rural Water - Quarter 3, 2016 - 3
Rural Water - Quarter 3, 2016 - 4
Rural Water - Quarter 3, 2016 - 5
Rural Water - Quarter 3, 2016 - 6
Rural Water - Quarter 3, 2016 - 7
Rural Water - Quarter 3, 2016 - 8
Rural Water - Quarter 3, 2016 - 9
Rural Water - Quarter 3, 2016 - 10
Rural Water - Quarter 3, 2016 - From the President
Rural Water - Quarter 3, 2016 - The Latest Drinking Water Innovations
Rural Water - Quarter 3, 2016 - 13
Rural Water - Quarter 3, 2016 - 14
Rural Water - Quarter 3, 2016 - 15
Rural Water - Quarter 3, 2016 - 16
Rural Water - Quarter 3, 2016 - 17
Rural Water - Quarter 3, 2016 - Potable Reuse of Water: A View from Arizona
Rural Water - Quarter 3, 2016 - 19
Rural Water - Quarter 3, 2016 - 20
Rural Water - Quarter 3, 2016 - 21
Rural Water - Quarter 3, 2016 - Getting the Public on Board with Your Potable Water Reuse Plan
Rural Water - Quarter 3, 2016 - 23
Rural Water - Quarter 3, 2016 - 24
Rural Water - Quarter 3, 2016 - 25
Rural Water - Quarter 3, 2016 - Recapturing Revenue from Water Loss
Rural Water - Quarter 3, 2016 - 27
Rural Water - Quarter 3, 2016 - 28
Rural Water - Quarter 3, 2016 - 29
Rural Water - Quarter 3, 2016 - 30
Rural Water - Quarter 3, 2016 - Finance: Audit Requirements
Rural Water - Quarter 3, 2016 - 32
Rural Water - Quarter 3, 2016 - 33
Rural Water - Quarter 3, 2016 - 34
Rural Water - Quarter 3, 2016 - Technology: The New System that Uses Sound to Alleviate Water Shortage
Rural Water - Quarter 3, 2016 - 36
Rural Water - Quarter 3, 2016 - Emergency Management: Creating a Drought Response Plan
Rural Water - Quarter 3, 2016 - 38
Rural Water - Quarter 3, 2016 - 39
Rural Water - Quarter 3, 2016 - A Day in the Life of a Circuit Rider
Rural Water - Quarter 3, 2016 - 41
Rural Water - Quarter 3, 2016 - 42
Rural Water - Quarter 3, 2016 - Water Depletion and the Customer
Rural Water - Quarter 3, 2016 - 44
Rural Water - Quarter 3, 2016 - Boardroom Courtesy
Rural Water - Quarter 3, 2016 - 46
Rural Water - Quarter 3, 2016 - 47
Rural Water - Quarter 3, 2016 - Regulatory Update
Rural Water - Quarter 3, 2016 - 49
Rural Water - Quarter 3, 2016 - 50
Rural Water - Quarter 3, 2016 - Throwing My Loop: An Old Familiar Tune
Rural Water - Quarter 3, 2016 - 52
Rural Water - Quarter 3, 2016 - 53
Rural Water - Quarter 3, 2016 - Index to Advertisers/ Advertisers.com
Rural Water - Quarter 3, 2016 - 55
Rural Water - Quarter 3, 2016 - 56
Rural Water - Quarter 3, 2016 - 57
Rural Water - Quarter 3, 2016 - 58
Rural Water - Quarter 3, 2016 - cover3
Rural Water - Quarter 3, 2016 - cover4
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