PMPI Engage - Summer/Fall 2017 - 9

HAVE YOU EVER ENCOUNTERED AN UNANTICIPATED
SITUATION THAT AFFECTED YOUR MEETING?
WHAT WAS YOUR SOLUTION?

Electricity went out during general session
(for an entire section of the city). Solution:
Asked audience members to use cell
phones for lighting so the speaker could
finish the presentation.
Heather Cain, Food Marketing Institute

A visa application was
denied last minute for
a speaker. We were
able to overcome the
situation by extending
the dinner break.
Kat Chapman, Search
for Common Ground

I had a client that needed to relocate
her meeting while Baltimore was
on curfew after the riots. We had
four days to find a hotel, notify the
attendees, set up transportation
to the alternate venue and get
everything planned. We pulled it off
to great success, but it was a lot of
work and a nail-biter!
Claire Marble, ConferenceDirect

Riots, hurricanes, leaky roofs have all affected my
meetings. Work with your experts (lawyers, police,
security, engineers), know your contracts, and be
creative and quick-thinking and surround yourself
with solutions-minded people.
Marsha Saunders, FIA

I have learned that the
unexpected is to be expected
even when you think you have
prepared for everything.
Jeannette Wagner, CMP, CGMP,
J. WAGNER Event Design

Last-minute
notice by a general
session speaker that he couldn't
attend. His flight didn't take off
the night before due to weather but
he didn't inform us until morning of.
We patched him in via teleconference
over the speakers and a colleague
advanced his slides in the room.
Kathleen Dean,
Casualty Actuarial Society

We had a color guard cancel on us the
day before an event. I worked with the
local CVB to find an anthem singer who
was available and affordable. Turned out
she worked in the CVB office!
Pamela Bertelson, AIAA

We have had one
attendee who had a stroke
during our reception and another, a
different year, who passed away in his sleep
overnight. In both cases, it was the host venue who
provided the emergency response and each property
did an excellent job. From our association's perspective,
the stroke victim was an exhibitor, whose assistant asked
to remove their booth from our show floor during overnight
hours so as not to call further attention to the reason for their
sudden departure, so we assisted with that tear-down. In the
second instance, the attendee who passed away was attending
with his wife and grandchildren, and I was not notified of this
until 6 a.m., but in the meantime, the front office manager
babysat the grandchildren while the spouse of the gentleman
took care of his affairs. It was an amazing story of above
and beyond support from the hotel. We had a moment
of silence in our general session the next morning.
Jennifer Crouse,
American Seed Trade Association

ENGAGE www.mpipotomac.org

9


http://www.mpipotomac.org

Table of Contents for the Digital Edition of PMPI Engage - Summer/Fall 2017

Planners Speak!
Event Cancellations: When Things Don’t Go as Planned
Evening of the Stars Takes Center Stage
3 Ways to Become a Conference Wellness Superstar
Destination Spotlight: Baltimore and Toronto
President’s Message
Meetings Thought Leadership
Member Spotlight
Welcome, New Members!
Members on the Move
Index of Advertisers
PMPI Engage - Summer/Fall 2017 - Intro
PMPI Engage - Summer/Fall 2017 - cover1
PMPI Engage - Summer/Fall 2017 - cover2
PMPI Engage - Summer/Fall 2017 - 3
PMPI Engage - Summer/Fall 2017 - 4
PMPI Engage - Summer/Fall 2017 - 5
PMPI Engage - Summer/Fall 2017 - 6
PMPI Engage - Summer/Fall 2017 - President’s Message
PMPI Engage - Summer/Fall 2017 - Planners Speak!
PMPI Engage - Summer/Fall 2017 - 9
PMPI Engage - Summer/Fall 2017 - 10
PMPI Engage - Summer/Fall 2017 - 11
PMPI Engage - Summer/Fall 2017 - Event Cancellations: When Things Don’t Go as Planned
PMPI Engage - Summer/Fall 2017 - 13
PMPI Engage - Summer/Fall 2017 - Evening of the Stars Takes Center Stage
PMPI Engage - Summer/Fall 2017 - 15
PMPI Engage - Summer/Fall 2017 - Meetings Thought Leadership
PMPI Engage - Summer/Fall 2017 - 17
PMPI Engage - Summer/Fall 2017 - 18
PMPI Engage - Summer/Fall 2017 - 3 Ways to Become a Conference Wellness Superstar
PMPI Engage - Summer/Fall 2017 - 20
PMPI Engage - Summer/Fall 2017 - Member Spotlight
PMPI Engage - Summer/Fall 2017 - 22
PMPI Engage - Summer/Fall 2017 - Destination Spotlight: Baltimore and Toronto
PMPI Engage - Summer/Fall 2017 - 24
PMPI Engage - Summer/Fall 2017 - Members on the Move
PMPI Engage - Summer/Fall 2017 - Index of Advertisers
PMPI Engage - Summer/Fall 2017 - cover3
PMPI Engage - Summer/Fall 2017 - cover4
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