Tissue360 - Fall/Winter 2016 - 24
PrimeService for Modern
Tissue Machines: Extending
Life Cycle Key to Lower Costs
Andritz AG, Graz, Austria, is strengthening its service activities for tissue machines and has a series of new tools designed to
make life a lot less complicated for mill managers and production personnel. Tissue 360o magazine recently met with two key Andritz
service people, Johannes Kraxner and Erwin Walcher, to discuss new ideas for an ever-challenging service environment. The essence of
this discussion is summarized in the following Q&A below.
Tissue360o: Can you tell us what you are noticing about the
service market in the pulp and paper sector?
Andritz: The tissue industry is characterized by severe competition
and cost pressure. This is why service is gaining more and more
importance, with customers recognizing the benefits of improving the
performance of their equipment, adapting and extending the overall
lifetimes. In addition, in the tissue sector, service activities are often
requested to solve runnability, quality, or energy issues. Customers are
also recognizing how professional services such as consultancy, training, and measurements can help improve their business performance.
In what areas are you noticing growth-rebuilds?
In all three areas. When talking about rebuilds, yankee hood rebuilds
seem to become more and more important. The prevention of sheet
breaks and fires in the drying section and especially in the area of the
A part of yankee hood rebuilds, Andritz offers steel yankees for new machines and rebuilds.
Tissue360º FALL/ WINTER 2016