Paper360 - March/April 2018 - 39

take that uncertainty away, and you get to the
heart of what's really going on. You can figure
out the correlations in the data," he says.
Those data don't only help customers.
"The other benefit is that Buckman is able
to truly demonstrate we're adding value to
our customers' processes. When we say our
chemistry does 'X', we have the data to demonstrate that objectively."
POSSIBILITY IN THE VUCA WORLD
The power of both data and culture come
together in Buckman's biannual global
engagement surveys. In 2016's survey, 94
percent of the company's 1,700 associates
responded-an extremely high return. "We
don't just get feedback; our employees take
the time to offer ideas on how we can improve.
That's another indicator of our continuous
improvement culture and open door policy."
He refers to the leadership theory that we
live in "the VUCA world"-an environment
that is Volatile, Uncertain, Complex, and
Ambiguous. For manufacturing industries,
it's combined with a low-growth environment and shifts in the economies of China,
the US, and Europe. "Most people would say
that this VUCA world represents a new challenge," says Maharaj. "I believe it represents a
significant opportunity. With the culture and
people Buckman has, we're well positioned.

Buckman OnSite is a data-monitoring platform developed in-house. Customers have full access to the
platform, which provides them with data on key trends to aid decision-making.

We all need to develop new technologies
to be able to understand, to adapt, and to
respond with agility and creativity. That's
where the data come in. We need those data
points, those flags, that tell us what's going
on, to reduce the ambiguity to the extent that
we can."
Maharaj explains that, as he works
with other Buckman leaders and associates, he keeps returning to two important
points. "One is 'the art of the possible.' We

need strong possibility thinking. I love to
explore possibilities.
"The second part of the culture-and I
believe this very strongly-is that we need to
get out of our comfort zones. That is where
the magic is happening. You've got to have the
courage, the conviction, and the confidence.
I'm here to support that, to provide our associates with the guidance and tools to go and
make magic happen. That's how we will pioneer new solutions for our customers."

CCMI Acquisition Supports Data-Fueled Decisions
In September 2017, Buckman acquired CiDRA Chemical Management Inc. (CCMI), a leading supplier of highly differentiated
process optimization and enhanced recovery solutions and services headquartered in Wallingford, CT. The deal gives Buckman
a global, exclusive, and perpetual license to a family of CCMI's intellectual property, including patents for measuring entrained
air in the paper, pulp, biorefining, bioprocessing, and ethanol industries.
The technology is non-intrusive, provides real-time continuous data, and requires no downtime to install. Most importantly,
the data it provides enables manufacturers to reduce the amount of variability in certain aspects of their manufacturing process.
"This technology is unmatched in the marketplace," says Buckman's Junai Maharaj. "The smart equipment allows us to gain
insights into our customers' core processes. It's data, turned into insights, which we can turn into action. These actions include,
for instance, being able to optimize our dosage-an example would be the defoamers in a pulp mill-which ultimately delivers
more value to our customer. Plus, it provides deeper insights for our customers, so they can take actions to get better process
control, improve their yields, and improve the quality of their products. It represents all sorts of possibilities, and I believe we
have only started to scratch the surface."
In addition to the exclusive rights to offer the products to the paper, pulp, biorefining, bioprocessing, and ethanol industries,
Buckman will be able to offer these solutions non-exclusively to the oil and gas, automotive, metalworking, and paint and coatings
industries. Current CCMI employees will be integrated into Buckman's existing workforce. Sales of the entrained air technology
will begin with customers in North America, with global sales to follow.
"Buckman is an organization that can rapidly expand the global reach of the innovative CiDRA solution via its worldwide footprint," says Kevin Didden, president and CEO of CiDRA. "We look forward to a long-term partnership. Buckman has the values,
capabilities and leadership that CiDRA felt were critical to take the CiDRA solution to a global level."

Paper360º MARCH/APRIL 2018

39



Table of Contents for the Digital Edition of Paper360 - March/April 2018

Setpoint
Over the Wire
The Importance of Safety Training
Data & Decision Making
RISI European CEO of the Year: DS Smith’s Miles Roberts
Buckman’s Junai Maharaj on ‘The Art of the Possible’
Fapajal Tissue: Old, New & Customer-Centric
Progroup Turns 25
PIMA, Paper360° Co-Host Executive Panel
Creating a Lignin Culture
Benefits of Drive-Through Design
Sustainability as Business Leverage
CIPTE Show Highlights Innovation and Sustainability
TAPPI Journal Summaries
Leadership in Maintenance: Where Do We Start?
As a New Reliability Engineer, Are you Confused About Your Role?
R&M Tips
Paper and Board Have Key Roles in the Future of Packaging
Global Paper and Paperboard Demand Growing Despite Declines in Graphic Paper
PPI Awards Showcase Industry Excellence
TAPPI News
ASPI News
Index of Advertisers
Paper360 - March/April 2018 - intro
Paper360 - March/April 2018 - ebelly1
Paper360 - March/April 2018 - ebelly2
Paper360 - March/April 2018 - cover1
Paper360 - March/April 2018 - cover2
Paper360 - March/April 2018 - 3
Paper360 - March/April 2018 - 4
Paper360 - March/April 2018 - 5
Paper360 - March/April 2018 - Setpoint
Paper360 - March/April 2018 - 7
Paper360 - March/April 2018 - 8
Paper360 - March/April 2018 - Over the Wire
Paper360 - March/April 2018 - 10
Paper360 - March/April 2018 - 11
Paper360 - March/April 2018 - The Importance of Safety Training
Paper360 - March/April 2018 - 13
Paper360 - March/April 2018 - Data & Decision Making
Paper360 - March/April 2018 - 15
Paper360 - March/April 2018 - 16
Paper360 - March/April 2018 - 17
Paper360 - March/April 2018 - 18
Paper360 - March/April 2018 - 19
Paper360 - March/April 2018 - 20
Paper360 - March/April 2018 - 21
Paper360 - March/April 2018 - 22
Paper360 - March/April 2018 - 23
Paper360 - March/April 2018 - 24
Paper360 - March/April 2018 - 25
Paper360 - March/April 2018 - 26
Paper360 - March/April 2018 - 27
Paper360 - March/April 2018 - 28
Paper360 - March/April 2018 - 29
Paper360 - March/April 2018 - 30
Paper360 - March/April 2018 - 31
Paper360 - March/April 2018 - RISI European CEO of the Year: DS Smith’s Miles Roberts
Paper360 - March/April 2018 - 33
Paper360 - March/April 2018 - 34
Paper360 - March/April 2018 - 35
Paper360 - March/April 2018 - Buckman’s Junai Maharaj on ‘The Art of the Possible’
Paper360 - March/April 2018 - 37
Paper360 - March/April 2018 - 38
Paper360 - March/April 2018 - 39
Paper360 - March/April 2018 - Fapajal Tissue: Old, New & Customer-Centric
Paper360 - March/April 2018 - 41
Paper360 - March/April 2018 - 42
Paper360 - March/April 2018 - 43
Paper360 - March/April 2018 - Progroup Turns 25
Paper360 - March/April 2018 - 45
Paper360 - March/April 2018 - 46
Paper360 - March/April 2018 - 47
Paper360 - March/April 2018 - PIMA, Paper360° Co-Host Executive Panel
Paper360 - March/April 2018 - 49
Paper360 - March/April 2018 - Creating a Lignin Culture
Paper360 - March/April 2018 - 51
Paper360 - March/April 2018 - 52
Paper360 - March/April 2018 - 53
Paper360 - March/April 2018 - Benefits of Drive-Through Design
Paper360 - March/April 2018 - 55
Paper360 - March/April 2018 - Sustainability as Business Leverage
Paper360 - March/April 2018 - 57
Paper360 - March/April 2018 - CIPTE Show Highlights Innovation and Sustainability
Paper360 - March/April 2018 - 59
Paper360 - March/April 2018 - TAPPI Journal Summaries
Paper360 - March/April 2018 - 61
Paper360 - March/April 2018 - 62
Paper360 - March/April 2018 - 63
Paper360 - March/April 2018 - 64
Paper360 - March/April 2018 - Leadership in Maintenance: Where Do We Start?
Paper360 - March/April 2018 - As a New Reliability Engineer, Are you Confused About Your Role?
Paper360 - March/April 2018 - R&M Tips
Paper360 - March/April 2018 - Paper and Board Have Key Roles in the Future of Packaging
Paper360 - March/April 2018 - 69
Paper360 - March/April 2018 - Global Paper and Paperboard Demand Growing Despite Declines in Graphic Paper
Paper360 - March/April 2018 - 71
Paper360 - March/April 2018 - PPI Awards Showcase Industry Excellence
Paper360 - March/April 2018 - 73
Paper360 - March/April 2018 - 74
Paper360 - March/April 2018 - 75
Paper360 - March/April 2018 - 76
Paper360 - March/April 2018 - 77
Paper360 - March/April 2018 - 78
Paper360 - March/April 2018 - TAPPI News
Paper360 - March/April 2018 - 80
Paper360 - March/April 2018 - ASPI News
Paper360 - March/April 2018 - Index of Advertisers
Paper360 - March/April 2018 - cover3
Paper360 - March/April 2018 - cover4
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