Professional Retail Store Maintenance 2018 Trends Report - 12

2018 Trends Report

A NEW
ERA OF

RETAIL
RETAIL IS NOT dead - it's evolving. As

legacy retailers

close and redesign stores, online retailers open
brick-and-mortar locations, and shopping malls
transform into community epicenters that include
fitness centers, restaurants, offices and even churches.

Experiential shopping is driven by
millennials who, according to ComScore,
spend one full day per week online. Yet,
based upon research by the NPD Group,
81 percent of millennial dollars are
spent in stores - not online. Today, retail
stores are one of the last places where
consumers can connect socially without
using a device.

NEW AGE MALLS -
THE EPICENTER OF COMMUNITIES
Not long ago, the primary purpose of
retail stores was to provide a convenient
location for consumers to select and
purchase products. This trend fueled the
construction of hundreds of shopping
malls and thousands of retail stores.
Brand marketing was king and drove
billions in sales. However, today's
consumer wants a place to: explore,
dine, be romanced, entertained, create,
experiment, learn and share.

To lead the way in the future,
retail FMs must be nimble, techsavvy and able to quickly adapt retail
space to accommodate new shopper
experiences. FMs will collaborate with
marketing pros and brand experts,
implement ongoing store design
changes, upgrade technology and
systems to meet evolving customer
demands and still maintain a clean,
comfortable, safe environment.

12 I PROFESSIONAL RETAIL STORE MAINTENANCE I www.prsm.com

While JLL predicts at least 36 million
square feet of retail space will be
vacated this year, they also report that
new tenants ranging from grocery stores
to fitness centers and movie theatres are
filling those empty spaces and paying
higher rent than previous stores.
Apparel and accessories still top the
list of new tenants, but close behind is
a big list of dining, food, entertainment,
movie theatres, grocery, sporting goods


http://www.prsm.com

Table of Contents for the Digital Edition of Professional Retail Store Maintenance 2018 Trends Report

What’s Driving Retail Trends – Retail Transitions From Ecommerce to Newcommerce
The Skills Gap Crisis
A New Era of Retail
Making the Mark
FM Tech Trends – Tapping Into Tomorrow Today
Direct to the Customer – Retailers Streamline Fulfillment
Contributors
Advertisers’ Index
Professional Retail Store Maintenance 2018 Trends Report - Intro
Professional Retail Store Maintenance 2018 Trends Report - cover1
Professional Retail Store Maintenance 2018 Trends Report - cover2
Professional Retail Store Maintenance 2018 Trends Report - 3
Professional Retail Store Maintenance 2018 Trends Report - 4
Professional Retail Store Maintenance 2018 Trends Report - 5
Professional Retail Store Maintenance 2018 Trends Report - 6
Professional Retail Store Maintenance 2018 Trends Report - What’s Driving Retail Trends – Retail Transitions From Ecommerce to Newcommerce
Professional Retail Store Maintenance 2018 Trends Report - The Skills Gap Crisis
Professional Retail Store Maintenance 2018 Trends Report - 9
Professional Retail Store Maintenance 2018 Trends Report - 10
Professional Retail Store Maintenance 2018 Trends Report - 11
Professional Retail Store Maintenance 2018 Trends Report - A New Era of Retail
Professional Retail Store Maintenance 2018 Trends Report - 13
Professional Retail Store Maintenance 2018 Trends Report - 14
Professional Retail Store Maintenance 2018 Trends Report - 15
Professional Retail Store Maintenance 2018 Trends Report - Making the Mark
Professional Retail Store Maintenance 2018 Trends Report - 17
Professional Retail Store Maintenance 2018 Trends Report - 18
Professional Retail Store Maintenance 2018 Trends Report - 19
Professional Retail Store Maintenance 2018 Trends Report - FM Tech Trends – Tapping Into Tomorrow Today
Professional Retail Store Maintenance 2018 Trends Report - 21
Professional Retail Store Maintenance 2018 Trends Report - Direct to the Customer – Retailers Streamline Fulfillment
Professional Retail Store Maintenance 2018 Trends Report - 23
Professional Retail Store Maintenance 2018 Trends Report - 24
Professional Retail Store Maintenance 2018 Trends Report - Contributors
Professional Retail Store Maintenance 2018 Trends Report - Advertisers’ Index
Professional Retail Store Maintenance 2018 Trends Report - cover3
Professional Retail Store Maintenance 2018 Trends Report - cover4
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