Professional Retail Store - May/June 2018 - 7

CMYK

GREY

BLACK

REVERSED

®
PROFESSIONAL RETAIL STORE
MAINTENANCE ASSOCIATION
5000 Quorum Drive, Suite 700
Dallas, TX 75254
®
972.231.9810
www.prsm.com
BOARD OF DIRECTORS
Chair
Jonathan Bauer
Gap, Inc.
Vice Chair
®
Stacy Brown
Global Facility Management &
Construction
Treasurer
Chris Slocum
Cornell Storefront Systems, Inc.
Secretary
Myriah Kingen
Extra Space Storage
Immediate Past Chair
(Ex-Officio)
Leigh Pearson, RFMP
Staples, Inc. (Canada)
CEO
Bill Yanek
PRSM Association
BOARD MEMBERS
Steve Andrews
Walmart, Inc.
JORDAN CAMPBELL
H&M
Shawn Browning, RFMP, FMA
LEED-Green Assoc.
Nike, Inc.
Tom Buiocchi
ServiceChannel
Sean Coakley, RFMP
TD Bank
Jaclyn Frenzel
AFM, Inc.
Matthew Whelan
W Services Group, LLC
RETAIL ALTERNATE
Kirk Beaudoin, RFMP, FMA, LEED
Green Associate
adidas
Neil Butler
Luxottica Retail
SUPPLIER ALTERNATE
Grant Baecker
Authority HVAC
PRSM EDITORIAL CONTACTS
Bruce Condit
VP, Communications
& Public Affairs
Kendall Carlson
Coordinator, Communications & PR
2017-2018 EDITORIAL BOARD
Bill Lisowski, Co-Chair
CLM Midwest
Melissa Zimmerman, Co-Chair
Walgreens
Jim Gorman
Benjamin Moore & Co.
Kevin Herrmann
The Fresh Market
Deb Kleopfer
W Services Group, LLC
Rocky LaCross
KinderCare Education
Shannon Markwell
Charlotte Russe
Bill Schaphorst
MaintenX
Len Segal
Stones River Electric
Matt Little
Gap, Inc.
Phil Donahue
Staples
Jason Menser
Servicecom USA, Inc.

cover feature

The Evolution of Retail Centers

10

Shopping malls and anchored centers are responding
to customers' changing tastes and shopping habits
by altering their tenant mix; others are being torn
down and replaced with mixed-use developments or
converted into open-air town centers.
Pictured is Avalon, an immersive, $1 billion mixeduse community in Metro Atlanta.
MARY LOU JAY

MAY/JUNE 2018

PHOTO: NORTH AMERICAN PROPERTIES

FEATURES

COLUMNS

17
Retail of the Future
As e-commerce has grown into multichannel retailing

9 CEO'S COLUMN
The PRSM Retail Revolution Continues

that creates a shopping experience over a variety of
online and physical stores, the challenges for retail
facility managers have also increased.
SHERYL S. JACKSON

20 PRSM2018 Takes the Power of Facilities

to a New Level!

A record-breaking crowd listened to advice from Gary
Vaynerchuk in the General Session, attended innovative
educational sessions and collaborated while visiting
more than 350 exhibitors on the show floor.
BRUCE CONDIT

BILL YANEK, PRSM ASSOCIATION

27

LEADERSHIP
The Power of Purpose
Empowering employees for the retail revolution
SARAH B. HOOD

29 ASSOCIATION MATTERS
PRSM Welcomes New 2018-19 Board Members
30

2017-18 PRSM Committee Members

33

TRADE TIPS: Not so fast
Get an unbiased opinion before deciding to
replace your store's roof

NICK FORTUNA

36

MEMBER PROFILES

38 ASSOCIATION MATTERS
You Spoke - PRSM Listened!
40

BEST PRACTICES
The Future of PRSM Best Practices

ANNE ALEMAN, PRSM SENIOR MANAGER OF
FACILITY MANAGEMENT RESOURCES

42

ADVERTISERS' INDEX

5950 NW 1ST PLACE, GAINESVILLE, FL 32607, 800.369.6220, www.naylor.com. PUBLISHER DAVE EVANS SALES MANAGER JOHN O'NEIL,
MARKETING MANAGER NANCY TAYLOR, EDITOR RACHEL BROWN, DESIGNER SHARON LYNNE, COVER DESIGN CALVIN HARDING ACCOUNT REPRESENTATIVES STEPHEN COFINO,
ERIK HENSON, NICHOLAS MANIS, CHRIS ZABEL, JASON ZAWADA. ©2018 NAYLOR, LLC. ALL RIGHTS RESERVED. THE CONTENTS OF THIS PUBLICATION MAY NOT BE REPRODUCED
BY ANY MEANS, IN WHOLE OR IN PART, WITHOUT THE PRIOR WRITTEN CONSENT OF THE PUBLISHER. PUBLISHED MAY 2018/PRS-S0318/8256
prsm.com I MAY/JUNE 2018 I 7


http://www.prsm.com http://www.naylor.com http://www.prsm.com

Table of Contents for the Digital Edition of Professional Retail Store - May/June 2018

CEO’s Column
Cover Feature the Evolution of Retail Centers
Retail of the Future
PRSM2018 Takes the Power of Facilities to a New Level!
Leadership
Association Matters
2017-18 PRSMCommittee Members
Trade Tips
Member Profiles
Association Matters
Best Practices
Advertisers’ Index
Professional Retail Store - May/June 2018 - Intro
Professional Retail Store - May/June 2018 - cover1
Professional Retail Store - May/June 2018 - cover2
Professional Retail Store - May/June 2018 - 3
Professional Retail Store - May/June 2018 - 4
Professional Retail Store - May/June 2018 - 5
Professional Retail Store - May/June 2018 - 6
Professional Retail Store - May/June 2018 - 7
Professional Retail Store - May/June 2018 - 8
Professional Retail Store - May/June 2018 - CEO’s Column
Professional Retail Store - May/June 2018 - Cover Feature the Evolution of Retail Centers
Professional Retail Store - May/June 2018 - 11
Professional Retail Store - May/June 2018 - 12
Professional Retail Store - May/June 2018 - 13
Professional Retail Store - May/June 2018 - 14
Professional Retail Store - May/June 2018 - 15
Professional Retail Store - May/June 2018 - 16
Professional Retail Store - May/June 2018 - Retail of the Future
Professional Retail Store - May/June 2018 - 18
Professional Retail Store - May/June 2018 - 19
Professional Retail Store - May/June 2018 - PRSM2018 Takes the Power of Facilities to a New Level!
Professional Retail Store - May/June 2018 - 21
Professional Retail Store - May/June 2018 - 22
Professional Retail Store - May/June 2018 - 23
Professional Retail Store - May/June 2018 - 24
Professional Retail Store - May/June 2018 - 25
Professional Retail Store - May/June 2018 - 26
Professional Retail Store - May/June 2018 - Leadership
Professional Retail Store - May/June 2018 - 28
Professional Retail Store - May/June 2018 - Association Matters
Professional Retail Store - May/June 2018 - 2017-18 PRSMCommittee Members
Professional Retail Store - May/June 2018 - 31
Professional Retail Store - May/June 2018 - 32
Professional Retail Store - May/June 2018 - Trade Tips
Professional Retail Store - May/June 2018 - 34
Professional Retail Store - May/June 2018 - 35
Professional Retail Store - May/June 2018 - Member Profiles
Professional Retail Store - May/June 2018 - 37
Professional Retail Store - May/June 2018 - Association Matters
Professional Retail Store - May/June 2018 - 39
Professional Retail Store - May/June 2018 - Best Practices
Professional Retail Store - May/June 2018 - 41
Professional Retail Store - May/June 2018 - Advertisers’ Index
Professional Retail Store - May/June 2018 - cover3
Professional Retail Store - May/June 2018 - cover4
http://www.nxtbook.com/naylor/PRSS/PRSS0518
http://www.nxtbook.com/naylor/PRSS/PRSS0418
http://www.nxtbook.com/naylor/PRSS/PRSS0318
http://www.nxtbook.com/naylor/PRSS/PRSS0218
http://www.nxtbook.com/naylor/PRSS/PRSS0118
http://www.nxtbook.com/naylor/PRSS/PRSS0617
http://www.nxtbook.com/naylor/PRSS/PRSS0517
http://www.nxtbook.com/naylor/PRSS/PRSS0417
http://www.nxtbook.com/naylor/PRSS/PRSS0317
http://www.nxtbook.com/naylor/PRSS/PRSS0217
http://www.nxtbook.com/naylor/PRSS/PRSS0117
http://www.nxtbook.com/naylor/PRSS/PRSS0616
http://www.nxtbook.com/naylor/PRSS/PRSS0516
http://www.nxtbook.com/naylor/PRSS/PRSS0416
http://www.nxtbook.com/naylor/PRSS/PRSS0316
http://www.nxtbook.com/naylor/PRSS/PRSS0216
http://www.nxtbook.com/naylor/PRSS/PRSS0116
http://www.nxtbook.com/naylor/PRSS/PRSS0615
http://www.nxtbook.com/naylor/PRSS/PRSS0515
http://www.nxtbook.com/naylor/PRSS/PRSS0415
http://www.nxtbook.com/naylor/PRSS/PRSS0315
http://www.nxtbook.com/naylor/PRSS/PRSS0215
http://www.nxtbook.com/naylor/PRSS/PRSS0115
http://www.nxtbook.com/naylor/PRSS/PRSS0614
http://www.nxtbook.com/naylor/PRSS/PRSS0514
http://www.nxtbook.com/naylor/PRSS/PRSS0414
http://www.nxtbook.com/naylor/PRSS/PRSS0314
http://www.nxtbook.com/naylor/PRSS/PRSS0214
http://www.nxtbook.com/naylor/PRSS/PRSS0114
http://www.nxtbook.com/naylor/PRSS/PRSS0613
http://www.nxtbook.com/naylor/PRSS/PRSS0513
http://www.nxtbook.com/naylor/PRSS/PRSS0413
http://www.nxtbook.com/naylor/PRSS/PRSS0313
http://www.nxtbook.com/naylor/PRSS/PRSS0213
http://www.nxtbook.com/nxtbooks/naylor/PRSS0113
http://www.nxtbook.com/nxtbooks/naylor/PRSS0612
http://www.nxtbook.com/nxtbooks/naylor/PRSS0512
http://www.nxtbook.com/nxtbooks/naylor/PRSS0412
http://www.nxtbook.com/nxtbooks/naylor/PRSMBestPractices2012
http://www.nxtbook.com/nxtbooks/naylor/PRSS0312
http://www.nxtbook.com/nxtbooks/naylor/PRSS0212
http://www.nxtbook.com/nxtbooks/naylor/PRSS0112
http://www.nxtbook.com/nxtbooks/naylor/PRSG0011
http://www.nxtbook.com/nxtbooks/naylor/PRSS0611
http://www.nxtbook.com/nxtbooks/naylor/PRSS0511
http://www.nxtbook.com/nxtbooks/naylor/PRSS0411
http://www.nxtbook.com/nxtbooks/naylor/PRSS0311
http://www.nxtbook.com/nxtbooks/naylor/PRSS0211
http://www.nxtbook.com/nxtbooks/naylor/PRSS0111
http://www.nxtbook.com/nxtbooks/naylor/PRSS0610
http://www.nxtbook.com/nxtbooks/naylor/PRSS0510
http://www.nxtbook.com/nxtbooks/naylor/PRSS0410
http://www.nxtbook.com/nxtbooks/naylor/PRSS0310
http://www.nxtbook.com/nxtbooks/naylor/PRSS0210
http://www.nxtbook.com/nxtbooks/naylor/PRSS0110
http://www.nxtbook.com/nxtbooks/naylor/PRSS0609
http://www.nxtbook.com/nxtbooks/naylor/PRSS0509
http://www.nxtbook.com/nxtbooks/naylor/PRSS0409
http://www.nxtbook.com/nxtbooks/naylor/PRSS0309
http://www.nxtbook.com/nxtbooks/naylor/PRSS0209
http://www.nxtbook.com/nxtbooks/naylor/PRSS0109
http://www.nxtbookMEDIA.com