Interchange - Summer 2017 - 38

Customer appreciation
Safety in Canada's industrial railway sector.
By/Par Sarah MacFadyen

Keeping Canada's railways running
smoothly is a team effort. From
manufacturers and producers, to
railways and ports, everyone has a
part to play in supply chains, including
industrial railways.
There are more than 450 industrial
railways - typically customers of
Canada's Class 1s and shortlines
- across the country, operating at
over a thousand sites coast to coast.
Many of Canada's major economic
sectors depend on the services
industrial railways provide to get their
products - from metals and minerals
to forest products to petrochemicals -
where they need to go. 
Making safety priority number one
But industrial railways don't
just keep supply chains fluid. As
first-and last-mile participants,
they play a critical role in ensuring
goods are delivered safely. They
are responsible for safely loading,
unloading and moving railcars,
while meeting operational and
environmental standards. By
prioritizing safety, they help to avoid
potentially negative impacts on
employees, communities and the
fluidity of rail-based supply chains-
especially when it comes to the
transportation of dangerous goods.
"It's a whole team effort as far as
the safe transportation of dangerous
goods goes," explains Andy Ash, the
Director of Dangerous Goods for the
Railway Association of Canada (RAC).

"When it comes to safety, all
the railway companies are out
there trying to do the same
thing and trying to operate an
extremely safe railway."
Steve Gallagher, Cando
38

Interchange | Summer / Été 2017

"It actually starts at the customers,
where the cars are loaded. They have
a responsibility to ensure that they are
offering a safe and secure shipment
into the rail transportation cycle. But
then once the rail carrier takes over
management of that dangerous good
shipment, they're now responsible for
it, so they have to ensure the safety
and security of that shipment as well.
And it goes on and on, down the cycle
until it ends at the shipper's site for
unloading. So, everybody plays an
equal role as far as making sure it's
safe and secure in transport."
For Jon McEachran, the CEO of
Vidal Street Industrial Park (VIP) Inc.,
focusing on safety isn't just the right
thing to do, it is also key to the bottom
line of industrial railways like his. VIP
operates in the heart of Sarnia, Ont.'s
"chemical valley," providing loading
and unloading services, as well as
railcar repair and cleaning. Since
the company started in 2005, VIP
has made safety part of what it does
"every single day," says McEachran,
and running a safe operation is critical
to its ability to attract business.
"Safety always comes before price
with our customers," says McEachran.

PHOTO: CANDO

"And our motto is service, safety and
security. We find our customers expect
all three of those things. You can't do
work in the chemical valley if you don't
have a safe track record."
Building a strong safety culture
Creating a safe industrial
rail sector takes work
and commitment.
For Steve Gallagher,
Corporate Safety
Manager for Cando
Rail Services, which
operates at 20
locations across
Canada and the U.S., it
is all about minimizing
risks, whether with
dangerous goods or
any other products
they handle.
"We do risk
assessments on all our
projects before we start
them to understand
what the risks are
and what the control
measures will be to
control or eliminate



Table of Contents for the Digital Edition of Interchange - Summer 2017

President’s message
Data: The next frontier of rail safety
Force to be reckoned with
Customer appreciation
100 years of rail safety
Index to Advertisers
Interchange - Summer 2017 - intro
Interchange - Summer 2017 - cover1
Interchange - Summer 2017 - cover2
Interchange - Summer 2017 - 3
Interchange - Summer 2017 - 4
Interchange - Summer 2017 - 5
Interchange - Summer 2017 - 6
Interchange - Summer 2017 - President’s message
Interchange - Summer 2017 - 8
Interchange - Summer 2017 - 9
Interchange - Summer 2017 - 10
Interchange - Summer 2017 - 11
Interchange - Summer 2017 - 12
Interchange - Summer 2017 - 13
Interchange - Summer 2017 - 14
Interchange - Summer 2017 - 15
Interchange - Summer 2017 - Data: The next frontier of rail safety
Interchange - Summer 2017 - 17
Interchange - Summer 2017 - 18
Interchange - Summer 2017 - 19
Interchange - Summer 2017 - 20
Interchange - Summer 2017 - 21
Interchange - Summer 2017 - 22
Interchange - Summer 2017 - 23
Interchange - Summer 2017 - 24
Interchange - Summer 2017 - 25
Interchange - Summer 2017 - 26
Interchange - Summer 2017 - 27
Interchange - Summer 2017 - Force to be reckoned with
Interchange - Summer 2017 - 29
Interchange - Summer 2017 - 30
Interchange - Summer 2017 - 31
Interchange - Summer 2017 - 32
Interchange - Summer 2017 - 33
Interchange - Summer 2017 - 34
Interchange - Summer 2017 - 35
Interchange - Summer 2017 - 36
Interchange - Summer 2017 - 37
Interchange - Summer 2017 - Customer appreciation
Interchange - Summer 2017 - 39
Interchange - Summer 2017 - 40
Interchange - Summer 2017 - 41
Interchange - Summer 2017 - 42
Interchange - Summer 2017 - 43
Interchange - Summer 2017 - 44
Interchange - Summer 2017 - 45
Interchange - Summer 2017 - 100 years of rail safety
Interchange - Summer 2017 - 47
Interchange - Summer 2017 - 48
Interchange - Summer 2017 - 49
Interchange - Summer 2017 - 50
Interchange - Summer 2017 - 51
Interchange - Summer 2017 - Index to Advertisers
Interchange - Summer 2017 - 53
Interchange - Summer 2017 - 54
Interchange - Summer 2017 - cover3
Interchange - Summer 2017 - cover4
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