The CCA Voice - Spring/Summer 2017 - 8


B OA R D OF DI R E C T OR S/S TA F F

BOARD OF DIRECTORS
Chairman

Brian Spurgeon
Chat Mobilitiy

Vice Chairman
Jay Bluhm
Sprint

Secretary

Ron Whaley
OSG Billing Services

Treasurer

Jonathan Foxman
Cellular One

President & CEO

Steven K. Berry
Competitive Carriers
Association

DIRECTORS
Terry Addington
MobileNation
Tami Barron
SouthernLINC
Wireless

Dan Boyette
John Gockley
GCI Communications U.S. Cellular
Corp.
James Groft
Roger Bundridge
James Valley Wireless
Northwest Missouri
Brent Groome
Cellular
HTC, Inc.
Michael Calabrese
Mike Keegan
Nokia
Transaction Network
John Chiorando
Services (TNS)
Quality One
Jonathan Kriegel
Wireless, Inc.
NTT Docomo Pacific
Mary Clark
Jon Lightle
Syniverse
Nex-Tech Wireless
Tom Cullen
Steven Marshall
DISH Network
American Tower Corp.
John Dwyer
Interop Technologies Amy McCune
Ericsson
Edwin Eichler
David Miller
Thumb Cellular
T-Mobile US
Allen Gillum
Appalachian Wireless Ben Moncrief
C Spire

Danny Parker
Velleros, Inc.
Willy Pirtle
Shentel
Michael Prior
ATN International
Patrick Riordan
Cellcom
J. Craven Shumaker
iWireless
Ron Smith
Bluegrass Cellular, Inc.
Slayton Stewart
Carolina West
Wireless
Eric Woody
Union Wireless

Maribeth Collins
Director,
Legislative Affairs

Legal

Rebecca Thompson
EVP & General
Counsel

Events &
Marketing

Ildiko Rozembersky
Director,
Marketing & Events
Maggie Belnap
Events Manager

Courtney Neville
Policy Counsel

Industry
Development

Elizabeth Barket
Law & Regulatory
Counsel

Kim Caronchi
Director, Industry
Development

Media &
Communications

Operations

Lucy Tutwiler Hodas
SVP, Media &
Communications

Kaitlin Craig
Director,
Media &
STAFF
Legislative Affairs Comunications
Tim Donovan
SVP, Legislative Affairs

Suzanne Hord
Director, Membership
& Operations
Amanda Shojaee
Executive Assistant
Emerald Litke
Staff Assistant

As the largest private
owner and manager
of communications
infrastructure in the US,
Vertical Bridge is
uniquely positioned
to provide timely and
efficient services
designed to meet the
needs of our clients.
With a growing portfolio
of over 45,000 sites
nationwide, Vertical Bridge
offers the best solutions
for your wireless colocation
and development needs,
including towers, small cells,
OTT and IoT.

(561) 948-6367
Leasing@VerticalBridge.com
www.VerticalBridge.com

8

THE
VOICE * www.ccamobile.org
* Spring/Summer 2017
850317_Vertical.indd
1

11/01/17 2:11 pm


http://www.VerticalBridge.com http://www.ccamobile.org

Table of Contents for the Digital Edition of The CCA Voice - Spring/Summer 2017

Board of Directors/Staff
Chairman’s Letter by Brian L. Spurgeon
A Message from the President & CEO by Steven K. Berry
CCA’s 2016 Annual Achievement Awards
Unlocking Spectrum for a 5G World
5G Transformation Starts by Extending Your 4G Network Assets
The Incredible Shrinking Phone Number
Driving the Contact Center
Riding the Data Tsunami
Managing Data Growth
Will Regulators Soon Be Sending a New Message to Messaging Companies Like WhatsApp and Facebook Messenger When It Comes to Real Time Communications?
Catch Consumers with Data, and then Wow Them with Mobility
Agile Network Deployment: Reach Ultimate Efficiency Through Cross-Functional Teams and Adaptive Practices
The More Things Change the More Options We Need to Offer
Your IP On-Ramp: All Roads Lead to WiFi
Digital Self-Help is Only Effective if You Know How Your Customers Want to Use It!
Myth Busting: eSIMs in the IoT
To Be Nimble, Competitive Carriers Need High Quality Data to Serve Big Data Analytics
Managing Customer Expectations in an Era of Constant Changes
VoWiFi and the Public Safety Considerations
The Secure Network Experience: Protect Your Network without Sacrificing the Customer Experience
Technology is Giving Operators a Virtual Eye in the Sky
How Common Short Codes Create a Reliable, Trusted Direct-to-Consumer Communication for Marketers
Managing Customers & Security: No Longer a Balancing Act in 2017
Company Profiles
Index of Advertisers
Congressional Spotlight: Senator Angus King (I-ME)
The CCA Voice - Spring/Summer 2017 - bellyband1
The CCA Voice - Spring/Summer 2017 - bellyband2
The CCA Voice - Spring/Summer 2017 - cover1
The CCA Voice - Spring/Summer 2017 - cover2
The CCA Voice - Spring/Summer 2017 - 3
The CCA Voice - Spring/Summer 2017 - 4
The CCA Voice - Spring/Summer 2017 - 5
The CCA Voice - Spring/Summer 2017 - 6
The CCA Voice - Spring/Summer 2017 - 7
The CCA Voice - Spring/Summer 2017 - Board of Directors/Staff
The CCA Voice - Spring/Summer 2017 - Chairman’s Letter by Brian L. Spurgeon
The CCA Voice - Spring/Summer 2017 - 10
The CCA Voice - Spring/Summer 2017 - A Message from the President & CEO by Steven K. Berry
The CCA Voice - Spring/Summer 2017 - 12
The CCA Voice - Spring/Summer 2017 - CCA’s 2016 Annual Achievement Awards
The CCA Voice - Spring/Summer 2017 - 14
The CCA Voice - Spring/Summer 2017 - Unlocking Spectrum for a 5G World
The CCA Voice - Spring/Summer 2017 - 16
The CCA Voice - Spring/Summer 2017 - 5G Transformation Starts by Extending Your 4G Network Assets
The CCA Voice - Spring/Summer 2017 - 18
The CCA Voice - Spring/Summer 2017 - The Incredible Shrinking Phone Number
The CCA Voice - Spring/Summer 2017 - 20
The CCA Voice - Spring/Summer 2017 - Driving the Contact Center
The CCA Voice - Spring/Summer 2017 - 22
The CCA Voice - Spring/Summer 2017 - Riding the Data Tsunami
The CCA Voice - Spring/Summer 2017 - 24
The CCA Voice - Spring/Summer 2017 - Managing Data Growth
The CCA Voice - Spring/Summer 2017 - 26
The CCA Voice - Spring/Summer 2017 - Will Regulators Soon Be Sending a New Message to Messaging Companies Like WhatsApp and Facebook Messenger When It Comes to Real Time Communications?
The CCA Voice - Spring/Summer 2017 - insert1
The CCA Voice - Spring/Summer 2017 - insert2
The CCA Voice - Spring/Summer 2017 - 28
The CCA Voice - Spring/Summer 2017 - Catch Consumers with Data, and then Wow Them with Mobility
The CCA Voice - Spring/Summer 2017 - 30
The CCA Voice - Spring/Summer 2017 - Agile Network Deployment: Reach Ultimate Efficiency Through Cross-Functional Teams and Adaptive Practices
The CCA Voice - Spring/Summer 2017 - 32
The CCA Voice - Spring/Summer 2017 - The More Things Change the More Options We Need to Offer
The CCA Voice - Spring/Summer 2017 - 34
The CCA Voice - Spring/Summer 2017 - Your IP On-Ramp: All Roads Lead to WiFi
The CCA Voice - Spring/Summer 2017 - 36
The CCA Voice - Spring/Summer 2017 - Digital Self-Help is Only Effective if You Know How Your Customers Want to Use It!
The CCA Voice - Spring/Summer 2017 - 38
The CCA Voice - Spring/Summer 2017 - Myth Busting: eSIMs in the IoT
The CCA Voice - Spring/Summer 2017 - 40
The CCA Voice - Spring/Summer 2017 - To Be Nimble, Competitive Carriers Need High Quality Data to Serve Big Data Analytics
The CCA Voice - Spring/Summer 2017 - 42
The CCA Voice - Spring/Summer 2017 - Managing Customer Expectations in an Era of Constant Changes
The CCA Voice - Spring/Summer 2017 - 44
The CCA Voice - Spring/Summer 2017 - VoWiFi and the Public Safety Considerations
The CCA Voice - Spring/Summer 2017 - 46
The CCA Voice - Spring/Summer 2017 - The Secure Network Experience: Protect Your Network without Sacrificing the Customer Experience
The CCA Voice - Spring/Summer 2017 - 48
The CCA Voice - Spring/Summer 2017 - Technology is Giving Operators a Virtual Eye in the Sky
The CCA Voice - Spring/Summer 2017 - 50
The CCA Voice - Spring/Summer 2017 - How Common Short Codes Create a Reliable, Trusted Direct-to-Consumer Communication for Marketers
The CCA Voice - Spring/Summer 2017 - 52
The CCA Voice - Spring/Summer 2017 - Managing Customers & Security: No Longer a Balancing Act in 2017
The CCA Voice - Spring/Summer 2017 - Company Profiles
The CCA Voice - Spring/Summer 2017 - Index of Advertisers
The CCA Voice - Spring/Summer 2017 - 56
The CCA Voice - Spring/Summer 2017 - 57
The CCA Voice - Spring/Summer 2017 - Congressional Spotlight: Senator Angus King (I-ME)
The CCA Voice - Spring/Summer 2017 - cover3
The CCA Voice - Spring/Summer 2017 - cover4
http://www.nxtbook.com/naylor/RCAB/RCAB0118
http://www.nxtbook.com/naylor/RCAB/RCAB0217
http://www.nxtbook.com/naylor/RCAB/RCAB0117
http://www.nxtbook.com/naylor/RCAB/RCAB0216
http://www.nxtbook.com/naylor/RCAB/RCAB0116
http://www.nxtbook.com/naylor/RCAB/RCAB0215
http://www.nxtbook.com/naylor/RCAB/RCAB0115
http://www.nxtbook.com/naylor/RCAB/RCAB0214
http://www.nxtbook.com/naylor/RCAB/RCAB0114
http://www.nxtbook.com/naylor/RCAB/RCAB0213
http://www.nxtbook.com/naylor/RCAB/RCAB0113
http://www.nxtbook.com/nxtbooks/naylor/RCAB0212
http://www.nxtbook.com/nxtbooks/naylor/RCAB0112
http://www.nxtbook.com/nxtbooks/naylor/RCAB0211
http://www.nxtbook.com/nxtbooks/naylor/RCAB0111
http://www.nxtbookMEDIA.com