Canadian Retailer - Winter 2013 - 3

CANADIAN RETAILER

Winter 2013
A measured approach toward succession and growth
Stitch It president Jennifer Baird and her father Alain
have successfully planned for future growth of their
family run business…and the start of a new era for the
Canadian alterations retailer. Page 12

FEATURES

10

12

19

24

26

RCC: GOLDEN ANNIVERSARY

50 YEARS OF RETAIL ADVOCACY

Retail Council of Canada has come a long way in
the last half-century, witnessing numerous changes
within the industry. It remains, however, committed
to fighting for the interests of the industry.

HARMONIZATION

33 WORKING TOWARD A MORE
HARMONIZED APPROACH
Retailers operating in multiple provinces
face challenges in complying with varying
environmental stewardship regulations. By
working together, they're moving toward a more
harmonized approach.

RETAIL LEADERS

PREPARING FOR SUCCESSION, STITCH BY STITCH

Canada’s largest alterations retailer, and familyrun business, is approaching the end of a ten
year succession plan that involves honesty,
communication and starting from the bottom up.

MEMBER PROFILE

36 THE BRICK: LEADERS IN RETAIL
AND SUSTAINABILITY
The Brick’s creating a culture of environmental
awareness in its organization by developing
exceptional earth-friendly initiatives. Find out how
the company is reducing its footprint and its cost, too.

MYSTORE: RETAILER'S GUIDE

GETTING IT TOGETHER TO GET IT ONLINE

Canadians use the web more than any other country
in the world. At the same time, about half of small
businesses in Canada operate without an online
presence. This Retailer's Guide helps identify the
essential steps to getting it together to get it online.
MYSTORE

SOCIAL MEDIA 101

When it comes to social media, it’s not enough
just to be in the space. Retailers are developing
strategies to connect with their customers on an
ongoing basis.

DEPARTMENTS
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6
41
42

PUBLISHER’S DESK
RETAIL CURRENTS
ADVERTISER'S INDEX
RETAIL QUICK TIPS

ON THE COVER Photography by Banko Media

THE ECONOMY

SEARCHING FOR CERTAINTY

As politicians and media move away from the edge
of the dreaded fiscal cliff, the uncertainty that it
caused remains. But, how has the saga affected
consumer confidence and the retail industry?

www.retailcouncil.org/cdnretailer | winter 2013 | canadian retailer |

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Canadian Retailer - Winter 2013

Table of Contents for the Digital Edition of Canadian Retailer - Winter 2013

Publisher's Desk
Retail Currents
50 Year of Retail Advocacy
Preparing for Succession, Stitch by Stitch
Getting It Together to Get It Online
Social Media 101
Searching For Certainty
Working Toward A More Harmonized Approach
The Brick: Leaders in Retail and Sustainability
Advertiser's Index
Retail Quick Tips
Canadian Retailer - Winter 2013 - cover1
Canadian Retailer - Winter 2013 - cover2
Canadian Retailer - Winter 2013 - 3
Canadian Retailer - Winter 2013 - Publisher's Desk
Canadian Retailer - Winter 2013 - 5
Canadian Retailer - Winter 2013 - Retail Currents
Canadian Retailer - Winter 2013 - 7
Canadian Retailer - Winter 2013 - 8
Canadian Retailer - Winter 2013 - 9
Canadian Retailer - Winter 2013 - 50 Year of Retail Advocacy
Canadian Retailer - Winter 2013 - 11
Canadian Retailer - Winter 2013 - Preparing for Succession, Stitch by Stitch
Canadian Retailer - Winter 2013 - 13
Canadian Retailer - Winter 2013 - 14
Canadian Retailer - Winter 2013 - 15
Canadian Retailer - Winter 2013 - 16
Canadian Retailer - Winter 2013 - 17
Canadian Retailer - Winter 2013 - 18
Canadian Retailer - Winter 2013 - Getting It Together to Get It Online
Canadian Retailer - Winter 2013 - 20
Canadian Retailer - Winter 2013 - 21
Canadian Retailer - Winter 2013 - 22
Canadian Retailer - Winter 2013 - 23
Canadian Retailer - Winter 2013 - Social Media 101
Canadian Retailer - Winter 2013 - 25
Canadian Retailer - Winter 2013 - Searching For Certainty
Canadian Retailer - Winter 2013 - 27
Canadian Retailer - Winter 2013 - 28
Canadian Retailer - Winter 2013 - 29
Canadian Retailer - Winter 2013 - 30
Canadian Retailer - Winter 2013 - 31
Canadian Retailer - Winter 2013 - 32
Canadian Retailer - Winter 2013 - Working Toward A More Harmonized Approach
Canadian Retailer - Winter 2013 - 34
Canadian Retailer - Winter 2013 - 35
Canadian Retailer - Winter 2013 - The Brick: Leaders in Retail and Sustainability
Canadian Retailer - Winter 2013 - 37
Canadian Retailer - Winter 2013 - 38
Canadian Retailer - Winter 2013 - 39
Canadian Retailer - Winter 2013 - 40
Canadian Retailer - Winter 2013 - Advertiser's Index
Canadian Retailer - Winter 2013 - Retail Quick Tips
Canadian Retailer - Winter 2013 - 43
Canadian Retailer - Winter 2013 - cover3
Canadian Retailer - Winter 2013 - cover4
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