Canadian Retailer - The Human Resources Issue - 4

PUBLISHER'S DESK

Driving growth and
productivity by ensuring
the health and welfare
of our people
IT'S often said that retail is about
detail. And everyone who's ever
worked in the industry even for a
minute would likely agree. But as
true as that statement might be,
retail, more than anything else, is
about people. Without people, retail is...well...nothing. Companies
are built by people and are driven and managed by people. People are and always will be the one
critical element of retail that can't ever be replaced.
In this special Human Resources Issue of Canadian Retailer, we
focus on the topics that are related specifically to the department
that takes care of the people that make retail the greatest industry
in the world.
We start by exploring the issue of mental health in the workplace
(Healthy Minds on pg. 18) and look at the ways a positive corporate
culture can help improve the health and wellbeing of employees.
The ways retail HR departments are sourcing and attracting top talent today is changing. We take a look at how the proliferation of
the use of digital devices (Hiring in the Digital Age on pg. 22) has
spawned a whole new array of recruitment tools.
Millennials (The Millennial Effect on pg. 26) are also highlighted
in this issue as we examine their attributes as employees and how
they might contribute to the Canadian workforce over the years to
come. Employee engagement (Working Together-Really Together
on pg. 30), one of the key influencers to a positive corporate culture, is also analyzed. And we take a look at the latest technologies
(Transforming Retail HR through New Technology on pg. 34) that
are helping to make the job of today's retail HR professional more
efficient and effective.
In addition, a special contribution from Ryerson University's Centre for Shopping Centre Activity (The CSCA Retail 100 on page 12)
reveals insights into Canada's most powerful retail chains operating today.
I hope that you and enjoy this special Human Resources Issue of Canadian Retailer and that the topics and content explored inspires and excites your teams to make retail even greater. Anything's possible.

Thank you again for your support!

Diane J. Brisebois
President & CEO
Retail Council of Canada

CANADIAN RETAILER

| THE HUMAN RESOURCES ISSUE

HUMAN R ESOURCES | VOL . 27 ISSUE 1

publisher

Diane J. Brisebois
S V P C o m m u n i c at i o n s
a n d M e m b e r R e l at i o n s

Caroline Hubberstey

senior director of marketing
a n d c o m m u n i c at i o n s

Branka Stavric

v i c e - p r e s i d e n t, r e v e n u e ,
membership and sales

Dean Perry

editor-in- chief

Sean C. Tarry
(416) 922-6678, ext. 286
starry@retailcouncil.org
art direction

Scope Media Ltd.
hello@scopemedia.ca
contributors

Christopher Daniel, Jesse Donaldson,
Stuart Foxman, Tony Hernandez, Andrew
Hind, Robert Price, Randy Scotland
d i r e c t o r o f p u b l i c at i o n s

Angela Caroyannis
acaroyannis@naylor.com
project manager

Kim Davies
kdavies@naylor.com
sales manager

Bill McDougall
bmcdougall@naylor.com
editorial office

800 - 1881 Yonge Street, Toronto, ON M4S 3C4
Phone: (416) 922-6678 | Fax: (416) 922-8011
www.retailcouncil.org
a d v e r t i s i n g/ p r o d u c t i o n o f f i c e

Naylor (Canada) Inc.
300 - 1630 Ness Avenue,
Winnipeg, Manitoba R3J 3X1
Phone: (800) 665-2456 | Fax: (800) 709-5551
www.naylor.com
Canadian Retailer is published six times each
year by Retail Council of Canada. Members
receive complimentary copies of the magazine
with membership. The annual subscription
rate for non-members is $36.75 + tax.
Publication Mail Agreement No. 40064978
Return undeliverable Canadian addresses to:
Circulation Department, 1881 Yonge Street,
Suite 800, Toronto, Ontario M4S 3C4
cdnretailer@retailcouncil.org.
We welcome your article suggestions and any
photographs pertaining to retailing in Canada.
Please note the opinions expressed in Canadian
Retailer do not necessarily reflect those of Retail
Council of Canada. For article reprints, contact
Naylor (Canada) Inc. at 1-800-665-2456.

Like RCC on Facebook
Follow RCC on Twitter @RetailCouncil
Connect with RCC on LinkedIn
Watch RCC at www.youtube.com/user/RetailCouncil

http://www.retailcouncil.org http://www.naylor.com http://www.youtube.com/user/RetailCouncil

Table of Contents for the Digital Edition of Canadian Retailer - The Human Resources Issue