Canadian Retailer - The Marketing Issue - 17

Trusting the experts

To do this, Harry Rosen's working with Spice
Technology Group, a company specializing in
enabling modern commerce for organizations
with complex supply chains. The company
engaged Spice about a year ago shortly after a
significant investment in a new Enterprise Resource Planning (ERP) system. And the timing of their engagement was not coincidental,
explains Jackson.
"We wanted to transform
our supply chain processes
"THEY [SPICE TECHNOLOGY
and leverage the investment
GROUP] BRING EXTENSIVE EXwe made in the ERP system.
PERIENCE AND KNOWLEDGE TO
So we started working with
THE TABLE CONCERNING WAYS
WE CAN MODERNIZE OUR SUPPLY Spice for consulting to help
us find efficiencies in our supCHAIN AND MAP OUT OUR LONGply chain, including helping
TERM STRATEGY. HOW DO WE
LEVERAGE DIGITAL ASSETS FROM us look at stock management,
ways we allocate goods to the
OUR VENDORS, LIKE PRODUCT
stores, auto-replenishment
IMAGES AND DESCRIPTIONS,
and rebalancing. They bring
AND HOW DO WE EXTEND THE
extensive experience and
AISLE BEYOND WHAT WE HAVE
knowledge to the table conIN OUR STORE TO INCLUDE OUR
cerning ways we can modernVENDOR'S WAREHOUSE?"
- STEVE JACKSON ize our supply chain and map
Harry Rosen out our long-term strategy.
How do we leverage digital
assets
from
our
vendors, like product images
for customers is elevated even further.
and
descriptions,
and how do we extend the
Steve Jackson, EVP and Chief Vice Presiaisle
beyond
what
we have in our store to indent at Harry Rosen, explains that the move
clude
our
vendor's
warehouse?"
is a natural evolution of the exceptional serAlthough it's still too early for Harry Rosen
vice that the company already provides as
to
see hard results in the work that the comit looks to leverage know-how and technolopany's
done with Spice, Jackson's confident
gies that can help make this happen.
that
the
effort has already paid off. And he's
"We're still early on in this journey, but are
looking
forward
to next steps with them as
in the process of tightening our relationships
well
as
they
leverage
the tech company's exwith vendors in order to strengthen our inpertise
and
knowledge
further.
ventory management," he says. "There are a
"We're
currently
going
through the process
few benefits to doing this. But, primarily, it
with
them
of
surveying
and
engaging all of
will serve to ensure we have the right product
our
vendors
to
tighten
our
partnerships
with
in the right place at the right time. We have
them
and
to
figure
out
what
their
capabilities
the tools to source goods from other stores
and our warehouse, but obviously having the are in order to match them with our own capabilities. This will help us continue drawing
garment in the store in the customer's size is
our long-term roadmap and enhance the exwhat it is all about."
perience for our customers."
Some of the other benefits that Jackson
refers to include implementing the use of
Electronic Data Interchange (EDI) so the
To learn more about Spice Technology Group
company can easily and quickly share inand the ways they can help your business modformation with preferred vendors, including
ernize your supply chain, visit www.spicetg.com.
catalogue information and the sharing of
purchase orders, making the entire process
of working with vendors that much more efficient and accurate.
www.retailcouncil.org/cdnretailer

THE MARKETING ISSUE

| CANADIAN RETAILER | 17


http://www.spicetg.com http://www.retailcouncil.org/cdnretailer

Table of Contents for the Digital Edition of Canadian Retailer - The Marketing Issue

Publisher’s Desk
Retail Currents
Under the Banner
Retail: At Issue
Canada Post Wins Prestigious ‘Retail Innovation’ Award
Read a Flyer: Read a Consumer
Millennial Engagement
The Alliance With the Mostest
Evolving With the Times
Social Nation
Marketing to Millennials— Every Segment of Them
Big Data Represents Big Opportunities for 21st Century Retail
Advertisers’ Index
Canadian Retailer - The Marketing Issue - Intro
Canadian Retailer - The Marketing Issue - cover1
Canadian Retailer - The Marketing Issue - cover2
Canadian Retailer - The Marketing Issue - 3
Canadian Retailer - The Marketing Issue - Publisher’s Desk
Canadian Retailer - The Marketing Issue - 5
Canadian Retailer - The Marketing Issue - 6
Canadian Retailer - The Marketing Issue - Retail Currents
Canadian Retailer - The Marketing Issue - Under the Banner
Canadian Retailer - The Marketing Issue - 9
Canadian Retailer - The Marketing Issue - Retail: At Issue
Canadian Retailer - The Marketing Issue - 11
Canadian Retailer - The Marketing Issue - Canada Post Wins Prestigious ‘Retail Innovation’ Award
Canadian Retailer - The Marketing Issue - insert1
Canadian Retailer - The Marketing Issue - insert2
Canadian Retailer - The Marketing Issue - 13
Canadian Retailer - The Marketing Issue - 14
Canadian Retailer - The Marketing Issue - 15
Canadian Retailer - The Marketing Issue - 16
Canadian Retailer - The Marketing Issue - 17
Canadian Retailer - The Marketing Issue - 18
Canadian Retailer - The Marketing Issue - 19
Canadian Retailer - The Marketing Issue - Read a Flyer: Read a Consumer
Canadian Retailer - The Marketing Issue - 21
Canadian Retailer - The Marketing Issue - 22
Canadian Retailer - The Marketing Issue - 23
Canadian Retailer - The Marketing Issue - 24
Canadian Retailer - The Marketing Issue - 25
Canadian Retailer - The Marketing Issue - Millennial Engagement
Canadian Retailer - The Marketing Issue - 27
Canadian Retailer - The Marketing Issue - 28
Canadian Retailer - The Marketing Issue - 29
Canadian Retailer - The Marketing Issue - 30
Canadian Retailer - The Marketing Issue - 31
Canadian Retailer - The Marketing Issue - 32
Canadian Retailer - The Marketing Issue - 33
Canadian Retailer - The Marketing Issue - The Alliance With the Mostest
Canadian Retailer - The Marketing Issue - 35
Canadian Retailer - The Marketing Issue - 36
Canadian Retailer - The Marketing Issue - 37
Canadian Retailer - The Marketing Issue - Evolving With the Times
Canadian Retailer - The Marketing Issue - 39
Canadian Retailer - The Marketing Issue - 40
Canadian Retailer - The Marketing Issue - 41
Canadian Retailer - The Marketing Issue - Social Nation
Canadian Retailer - The Marketing Issue - 43
Canadian Retailer - The Marketing Issue - 44
Canadian Retailer - The Marketing Issue - 45
Canadian Retailer - The Marketing Issue - Marketing to Millennials— Every Segment of Them
Canadian Retailer - The Marketing Issue - 47
Canadian Retailer - The Marketing Issue - 48
Canadian Retailer - The Marketing Issue - Big Data Represents Big Opportunities for 21st Century Retail
Canadian Retailer - The Marketing Issue - 50
Canadian Retailer - The Marketing Issue - 51
Canadian Retailer - The Marketing Issue - 52
Canadian Retailer - The Marketing Issue - 53
Canadian Retailer - The Marketing Issue - Advertisers’ Index
Canadian Retailer - The Marketing Issue - cover3
Canadian Retailer - The Marketing Issue - cover4
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