Canadian Retailer - Store 2016 - 30

STORE 2016 EXCELLENCE IN RETAILING AWARDS
IN -STORE ME RCHANDISING

Creating Inspiring Kitchen Solutions for
the Many Canadians with IKEA's New
SEKTION Kitchen Range

AWA R D WI N N ER

IKEA's kitchen business is one of its biggest brand
drivers. So when the international retailer decided to introduce a new kitchen system to meet the
needs of customers, the switch from the existing
20-year-old system had to be done in a way that had
minimal impact on the customer experience.
The retailer switched to the new in-store merchandising system overnight in all 12 of its stores
across the country.
Pulling an all-nighter and completely changing
the merchandising took enormous planning, says
IKEA's Country Sales Leader Robert Kelly. "You can
imagine from a logistic perspective and a merchandising perspective, not the easiest task to undertake.
Ikea's modern-day kitchen solutions.
It felt like a new store opening in many cases."
But the work was worth it, Kelly says. He explains that because tions. The merchandising shows that IKEA's
they were designed from the customer's perspective, the new new kitchen system is inspiring, meets custommerchandising system makes it easier and more affordable for er needs for more options in styles, sizes and
customers to remodel kitchens in ways that maximize storage prices, and reflects current lifestyle trends relspace without sacrificing great design.
evant to each Canadian market while reinforThe new showrooms are functional, realistic, and full of solu- cing IKEA's Scandinavian identity.

LOSS PREVENTION

Let's Get Technical: Leveraging
Technology to Increase Productivity
and Reduce Shrink
In 2015, the loss prevention team at Sears overhauled its IT system to increase productivity and provide advanced data analytics, and reduce shrink. Called "Let's Get Technical," the initiative delivered a new system for investigators, notably a loss
prevention management system, a centralized hub for loss prevention that brings together all of the essential tools and programs used on a regular basis by LP.
"One of the most important results of the new innovations was
the immediate increase in productivity," says Don Berezowski,
DVP of Loss Prevention and Safety at Sears. Sears achieved an
approximate 50 per cent productivity increase for time required
to complete an investigation, and an approximate 75 per cent reduction in paperwork and clerical errors. Resulting from this was
an increase in the time that could be spent on investigations, inventory analysis and overall shrink reduction. Operational costs
also decreased by being able to use payroll more efficiently.
Employees are taken with the new technology. "The simplicity
of the new systems has allowed our associates to work smarter
and use their time more efficiently," says Berezowski. "It has
given them the power to do their job more effectively and because of that there has been an increase in the level of engagement across the country."
30 |

CANADIAN RETAILER | STORE 2016

AWA R D WI N N ER

Sears: reducing shrink, increasing productivity.



Table of Contents for the Digital Edition of Canadian Retailer - Store 2016

Publisher’s Desk
Guest Column
Retail Currents
Independents’ Corner
Retail: At Issue
The Focus on Today’s Connected Consumer Intensifies
Top of the Class
Celebrating Canada’s Retail Leaders
Paying Tribute to Canada's Best New Grocery Products
Steeped in Tradition, but Always Changing
Honouring Tomorrow’s Retail Talent Today
Making It Personal
Only One Channel
Advertisers’ Index
Canadian Retailer - Store 2016 - bellyband1
Canadian Retailer - Store 2016 - bellyband2
Canadian Retailer - Store 2016 - cover1
Canadian Retailer - Store 2016 - cover2
Canadian Retailer - Store 2016 - 3
Canadian Retailer - Store 2016 - Publisher’s Desk
Canadian Retailer - Store 2016 - Guest Column
Canadian Retailer - Store 2016 - Retail Currents
Canadian Retailer - Store 2016 - 7
Canadian Retailer - Store 2016 - Independents’ Corner
Canadian Retailer - Store 2016 - 9
Canadian Retailer - Store 2016 - Retail: At Issue
Canadian Retailer - Store 2016 - 11
Canadian Retailer - Store 2016 - 12
Canadian Retailer - Store 2016 - 13
Canadian Retailer - Store 2016 - 14
Canadian Retailer - Store 2016 - 15
Canadian Retailer - Store 2016 - The Focus on Today’s Connected Consumer Intensifies
Canadian Retailer - Store 2016 - 17
Canadian Retailer - Store 2016 - 18
Canadian Retailer - Store 2016 - 19
Canadian Retailer - Store 2016 - 20
Canadian Retailer - Store 2016 - 21
Canadian Retailer - Store 2016 - 22
Canadian Retailer - Store 2016 - 23
Canadian Retailer - Store 2016 - 24
Canadian Retailer - Store 2016 - 25
Canadian Retailer - Store 2016 - 26
Canadian Retailer - Store 2016 - 27
Canadian Retailer - Store 2016 - Top of the Class
Canadian Retailer - Store 2016 - 29
Canadian Retailer - Store 2016 - 30
Canadian Retailer - Store 2016 - 31
Canadian Retailer - Store 2016 - 32
Canadian Retailer - Store 2016 - 33
Canadian Retailer - Store 2016 - Celebrating Canada’s Retail Leaders
Canadian Retailer - Store 2016 - 35
Canadian Retailer - Store 2016 - 36
Canadian Retailer - Store 2016 - 37
Canadian Retailer - Store 2016 - 38
Canadian Retailer - Store 2016 - 39
Canadian Retailer - Store 2016 - 40
Canadian Retailer - Store 2016 - 41
Canadian Retailer - Store 2016 - 42
Canadian Retailer - Store 2016 - 43
Canadian Retailer - Store 2016 - Paying Tribute to Canada's Best New Grocery Products
Canadian Retailer - Store 2016 - 45
Canadian Retailer - Store 2016 - Steeped in Tradition, but Always Changing
Canadian Retailer - Store 2016 - 47
Canadian Retailer - Store 2016 - Honouring Tomorrow’s Retail Talent Today
Canadian Retailer - Store 2016 - 49
Canadian Retailer - Store 2016 - Making It Personal
Canadian Retailer - Store 2016 - 51
Canadian Retailer - Store 2016 - 52
Canadian Retailer - Store 2016 - 53
Canadian Retailer - Store 2016 - Only One Channel
Canadian Retailer - Store 2016 - 55
Canadian Retailer - Store 2016 - 56
Canadian Retailer - Store 2016 - 57
Canadian Retailer - Store 2016 - Advertisers’ Index
Canadian Retailer - Store 2016 - cover3
Canadian Retailer - Store 2016 - cover4
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