Canadian Retailer - Fall 2013 - 39
REBOUNDING
AFTER DISASTER
With the help of fellow retailers across the
country, flood-ravaged Alberta independent
bookseller is on the road to recovery
BY ANDREW HIND
THIS PAST JUNE Sandi Rowley and Lisa Sigglekow, the mother-daughter duo
who own Pixie Hollow Bookstore in High River, Alberta, watched as their work of
five years was washed away by floodwaters. Pixie Hollow was amongst the worst
ravaged businesses in town during the Alberta flooding in the spring of 2013.
The day of the flood was terrifying for the store's owners. The months since have
been trying and heartbreaking. They remember it like it was yesterday.
"My mother opened the store at 9am that day. There were a few customers,
but then a close friend came in and told her to lift things off the ground and
place sandbags in front of the store because of the rapidly rising water," explains Sigglekow. "It wasn't long before water was pouring over the bags and
bursting through the windows. My Mother ran out the back door. By then the
water was waist deep through the downtown. Mom had to be taken out by a
town rescue vehicle because cars were swamped by the deep waters."
The entire town of High River was evacuated later that afternoon. Eleven days
afterward the waters had receded and the streets were made safe enough so residents could slowly begin returning to their homes. Lisa and Sandi had an idea of
the damage that awaited them because of helicopter footage that they had seen,
but witnessing first-hand the ruined state of their store was a terrible shock. The
water had risen 4-5 feet high, the foundation was completely washed away in the
basement, the whole place was filled with mud, and the entire inventory was completely destroyed. There is still no date for re-opening Pixie Hollow. The damage
was so extensive that the historic building may need to be torn down and rebuilt.
Ironically, Sigglekow and Rowley had finally purchased the building last year to
ensure their store remained a permanent fixture in High River.
This year's devastation in southern Alberta was a painful and sobering experience. Many realized, too late, that they simply weren't prepared for a disaster and all that followed.
It's a lesson that all small business owners can learn from. To prepare for
natural disasters, retailers don't need to look for incentive any further than the
devastation so graphically captured on television screens and on the front page
of newspapers nationwide. Flooding, storms, tornadoes, wildfires...it can happen anywhere, and to anyone.
www.retailcouncil.org/cdnretailer | fall 2013 | canadian retailer |
39
http://www.retailcouncil.org/cdnretailer
Canadian Retailer - Fall 2013
Table of Contents for the Digital Edition of Canadian Retailer - Fall 2013
PUBLISHER’S DESK
RETAIL CURRENTS
RETAIL: AT ISSUE
THE EVOLUTION AND INNOVATION OF THE RETAIL SUPPLY CHAIN
THE CHANGING FACE OF RETAIL IN AN OMNICHANNEL WORLD
PwC REPORT OFFERS INSIGHTS INTO TODAY’S CONSUMER
MPLOYEES WHO STEAL
INTIMATE RELATIONSHIP WITH THE CUSTOMER AND PRODUCT KEY TO 50 YEARS OF SUCCESS
THE NEW FACE OF RETAIL LOSS PREVENTION
THE CHANGING FACE OF THE LP PRO
REBOUNDING AFTER DISASTER
ADVERTISER'S INDEX
Canadian Retailer - Fall 2013 - cover1
Canadian Retailer - Fall 2013 - cover2
Canadian Retailer - Fall 2013 - 3
Canadian Retailer - Fall 2013 - 4
Canadian Retailer - Fall 2013 - 5
Canadian Retailer - Fall 2013 - PUBLISHER’S DESK
Canadian Retailer - Fall 2013 - 7
Canadian Retailer - Fall 2013 - RETAIL CURRENTS
Canadian Retailer - Fall 2013 - 9
Canadian Retailer - Fall 2013 - 10
Canadian Retailer - Fall 2013 - 11
Canadian Retailer - Fall 2013 - RETAIL: AT ISSUE
Canadian Retailer - Fall 2013 - 13
Canadian Retailer - Fall 2013 - THE EVOLUTION AND INNOVATION OF THE RETAIL SUPPLY CHAIN
Canadian Retailer - Fall 2013 - 15
Canadian Retailer - Fall 2013 - THE CHANGING FACE OF RETAIL IN AN OMNICHANNEL WORLD
Canadian Retailer - Fall 2013 - 17
Canadian Retailer - Fall 2013 - 18
Canadian Retailer - Fall 2013 - 19
Canadian Retailer - Fall 2013 - 20
Canadian Retailer - Fall 2013 - PwC REPORT OFFERS INSIGHTS INTO TODAY’S CONSUMER
Canadian Retailer - Fall 2013 - 22
Canadian Retailer - Fall 2013 - MPLOYEES WHO STEAL
Canadian Retailer - Fall 2013 - 24
Canadian Retailer - Fall 2013 - 25
Canadian Retailer - Fall 2013 - 26
Canadian Retailer - Fall 2013 - INTIMATE RELATIONSHIP WITH THE CUSTOMER AND PRODUCT KEY TO 50 YEARS OF SUCCESS
Canadian Retailer - Fall 2013 - 28
Canadian Retailer - Fall 2013 - 29
Canadian Retailer - Fall 2013 - 30
Canadian Retailer - Fall 2013 - 31
Canadian Retailer - Fall 2013 - THE CHANGING FACE OF THE LP PRO
Canadian Retailer - Fall 2013 - 33
Canadian Retailer - Fall 2013 - 34
Canadian Retailer - Fall 2013 - 35
Canadian Retailer - Fall 2013 - 36
Canadian Retailer - Fall 2013 - 37
Canadian Retailer - Fall 2013 - REBOUNDING AFTER DISASTER
Canadian Retailer - Fall 2013 - 39
Canadian Retailer - Fall 2013 - 40
Canadian Retailer - Fall 2013 - 41
Canadian Retailer - Fall 2013 - 42
Canadian Retailer - Fall 2013 - 43
Canadian Retailer - Fall 2013 - 44
Canadian Retailer - Fall 2013 - ADVERTISER'S INDEX
Canadian Retailer - Fall 2013 - 46
Canadian Retailer - Fall 2013 - cover3
Canadian Retailer - Fall 2013 - cover4
https://www.nxtbook.com/naylor/RETS/RETS0617
https://www.nxtbook.com/naylor/RETS/RETS0517
https://www.nxtbook.com/naylor/RETS/RETS0417
https://www.nxtbook.com/naylor/RETS/RETS0317
https://www.nxtbook.com/naylor/RETS/RETS0217
https://www.nxtbook.com/naylor/RETS/RETS0117
https://www.nxtbook.com/naylor/RETS/RETS0616
https://www.nxtbook.com/naylor/RETS/RETS0516
https://www.nxtbook.com/naylor/RETS/RETS0416
https://www.nxtbook.com/naylor/RETS/RETS0316
https://www.nxtbook.com/naylor/RETS/RETS0216
https://www.nxtbook.com/naylor/RETS/RETS0116
https://www.nxtbook.com/naylor/RETS/RETS0615
https://www.nxtbook.com/naylor/RETS/RETS0515
https://www.nxtbook.com/naylor/RETS/RETS0415
https://www.nxtbook.com/naylor/RETS/RETS0315
https://www.nxtbook.com/naylor/RETS/RETS0215
https://www.nxtbook.com/naylor/RETS/RETS0115
https://www.nxtbook.com/naylor/RETS/RETS0614
https://www.nxtbook.com/naylor/RETS/RETS0514
https://www.nxtbook.com/naylor/RETS/RETS0414
https://www.nxtbook.com/naylor/RETS/RETS0314
https://www.nxtbook.com/naylor/RETS/RETS0214
https://www.nxtbook.com/naylor/RETS/RETS0114
https://www.nxtbook.com/naylor/RETS/RETS0613
https://www.nxtbook.com/naylor/RETS/RETS0513
https://www.nxtbook.com/naylor/RETS/RETS0413
https://www.nxtbook.com/naylor/RETS/RETS0313
https://www.nxtbook.com/naylor/RETS/GrandPrix2012
https://www.nxtbook.com/naylor/RETS/RETS0213
https://www.nxtbook.com/naylor/RETS/RETS0113
https://www.nxtbook.com/nxtbooks/naylor/RETS0612
https://www.nxtbook.com/nxtbooks/naylor/RETS0512
https://www.nxtbook.com/nxtbooks/naylor/RETS0412
https://www.nxtbook.com/nxtbooks/naylor/RETS0312
https://www.nxtbook.com/nxtbooks/naylor/RETS0212
https://www.nxtbook.com/nxtbooks/naylor/RETS0112
https://www.nxtbook.com/nxtbooks/naylor/RETS0611
https://www.nxtbook.com/nxtbooks/naylor/RETS0511
https://www.nxtbook.com/nxtbooks/naylor/RETS0411
https://www.nxtbook.com/nxtbooks/naylor/RETS0311
https://www.nxtbook.com/nxtbooks/naylor/RETS0211
https://www.nxtbook.com/nxtbooks/naylor/RETS0111
https://www.nxtbook.com/nxtbooks/naylor/RETS0610
https://www.nxtbook.com/nxtbooks/naylor/RETS0510
https://www.nxtbook.com/nxtbooks/naylor/RETS0410
https://www.nxtbook.com/nxtbooks/naylor/RETS0310
https://www.nxtbook.com/nxtbooks/naylor/RETS0210
https://www.nxtbook.com/nxtbooks/naylor/RETS0110
https://www.nxtbook.com/nxtbooks/naylor/RETS0309
https://www.nxtbook.com/nxtbooks/naylor/RETS0209
https://www.nxtbookmedia.com