Canadian Retailer - Fall 2016 - 3

CANADIAN RETAILER FALL 2016
FEATURES

THE TECHNOLOGY ISSUE

TECHNOLOGY ROUNDTABLE

12 THE FUTURE OF RETAIL

As customer expectations continue to soar, retailers
are investing in technology to improve the retail experience both online and in-store. Canadian Retailer
and Cognizant brought together some of today's leading retailers to discuss the ways they're doing this.
RETAIL TECHNOLOGY TRENDS

20 TECHNOLOGY FOR THE GOOD

As retailers invest in the technology of today in efforts to improve every aspect of the retail operation,
we take a look at the technology that will be influencing the retail business and shopping journey of
tomorrow, and beyond.

12

E-COMMERCE

24 E-COMMERCE NEXT PRACTICES

Leading Canadian retailers are raising the bar and
setting new e-commerce standards, making the
customer's shopping experience easier and more
convenient. Find out how they're doing it and what
other retailers can learn from their exploits.
M-COMMERCE

28 THE STATE OF MOBILE PAYMENTS

Canada is nearing a mobile-commerce tipping point,
putting us on the verge of another method and mode
of payment for transactions. Experts weigh in on the
current mobile landscape and what it might mean for
retailers and their customers going forward.
IN-STORE TECH

32 ALDO LAUNCHES 'STORE OF THE FUTURE'

20

24

28

AT WESTFIELD WORLD TRADE CENTER
Iconic Montreal-based footwear retailer launches its
most technologically-advanced location yet, making
the customer service experience more efficient for
both consumers as well as staff. Could this represent
the future for similar retail concepts?
SPONSOR PARTNERSHIPS

34 THE HOTTEST SUMMER IN HALF A CENTURY

Retailers are always looking for ways to become more
involved in the communities that they operate in. The
upcoming Canada Games could be one of the best
opportunities to do so, to grow brand awareness and
to support an amazing event at the same time.

38

LOSS PREVENTION

ONCE MORE UNTO THE BREACH
Data breach is a scourge of the retail industry, threatening to hurt the operations, finances and reputations
of retailers everywhere. Find out how data breaches
are transforming the retail world-and how retailers
can protect their business, employees and brand.

38
DEPARTMENTS
4 PUBLISHER'S DESK
6 RETAIL CURRENTS
8 RETAIL RESEARCH
9 INDEPENDENTS' CORNER
10 RETAIL: AT ISSUE
42 ADVERTISER'S INDEX

ON THE COVER
Photography by
Ryan Francoz

FALL 2016 | CANADIAN RETAILER

| 3



Table of Contents for the Digital Edition of Canadian Retailer - Fall 2016

Publisher’s Desk
Retail Currents
Retail Research
Independents’ Corner
Retail: At Issue
The Future of Retail
Technology for the Good
E-Commerce Next Practices
The State of Mobile Payments
Aldo Launches ‘Store of the Future’ at Westfield World Trade Center
The Hottest Summer in Half a Century
Once More Unto the Breach
Advertiser’s Index
Canadian Retailer - Fall 2016 - bellyband1
Canadian Retailer - Fall 2016 - bellyband2
Canadian Retailer - Fall 2016 - cover1
Canadian Retailer - Fall 2016 - cover2
Canadian Retailer - Fall 2016 - insert1
Canadian Retailer - Fall 2016 - insert2
Canadian Retailer - Fall 2016 - 3
Canadian Retailer - Fall 2016 - Publisher’s Desk
Canadian Retailer - Fall 2016 - 5
Canadian Retailer - Fall 2016 - Retail Currents
Canadian Retailer - Fall 2016 - 7
Canadian Retailer - Fall 2016 - insert3
Canadian Retailer - Fall 2016 - insert4
Canadian Retailer - Fall 2016 - Retail Research
Canadian Retailer - Fall 2016 - Independents’ Corner
Canadian Retailer - Fall 2016 - Retail: At Issue
Canadian Retailer - Fall 2016 - 11
Canadian Retailer - Fall 2016 - insert5
Canadian Retailer - Fall 2016 - insert6
Canadian Retailer - Fall 2016 - The Future of Retail
Canadian Retailer - Fall 2016 - 13
Canadian Retailer - Fall 2016 - 14
Canadian Retailer - Fall 2016 - 15
Canadian Retailer - Fall 2016 - 16
Canadian Retailer - Fall 2016 - 17
Canadian Retailer - Fall 2016 - 18
Canadian Retailer - Fall 2016 - 19
Canadian Retailer - Fall 2016 - Technology for the Good
Canadian Retailer - Fall 2016 - 21
Canadian Retailer - Fall 2016 - 22
Canadian Retailer - Fall 2016 - 23
Canadian Retailer - Fall 2016 - E-Commerce Next Practices
Canadian Retailer - Fall 2016 - 25
Canadian Retailer - Fall 2016 - 26
Canadian Retailer - Fall 2016 - 27
Canadian Retailer - Fall 2016 - The State of Mobile Payments
Canadian Retailer - Fall 2016 - 29
Canadian Retailer - Fall 2016 - 30
Canadian Retailer - Fall 2016 - 31
Canadian Retailer - Fall 2016 - Aldo Launches ‘Store of the Future’ at Westfield World Trade Center
Canadian Retailer - Fall 2016 - 33
Canadian Retailer - Fall 2016 - The Hottest Summer in Half a Century
Canadian Retailer - Fall 2016 - 35
Canadian Retailer - Fall 2016 - 36
Canadian Retailer - Fall 2016 - 37
Canadian Retailer - Fall 2016 - Once More Unto the Breach
Canadian Retailer - Fall 2016 - 39
Canadian Retailer - Fall 2016 - 40
Canadian Retailer - Fall 2016 - 41
Canadian Retailer - Fall 2016 - Advertiser’s Index
Canadian Retailer - Fall 2016 - cover3
Canadian Retailer - Fall 2016 - cover4
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