Surety Bond Quarterly - Winter 2014 - (Page 25)

feature NasBP Virtual seminars: A resource that keeps on giving SINCE NASBP STARTEd offering Virtual Seminars in 2009, more than 7,000 people have registered for the live seminars. An additional 16,000 colleagues and clients have joined with those primary registrants to listen to the live seminars via conference call or speakerphone broadcast to a conference room, sometimes in a lunch-and-learn session. While these numbers are impressive, based on anecdotal evidence from various NASBP members, they don't begin to account for the myriad times these Virtual Seminars are used once the registrant downloads the recording and presentation materials after the fact. Many NASBP members, affiliates, and associates pay one fee to be automatically registered for all Virtual Seminars offered in a given year. Subscribers leverage NASBP Virtual Seminars in many ways to benefit their firm. Ed Heine, Managing Director of Surety of PayneWest Insurance, Inc., and Past President of NASBP, has been an annual subscriber since NASBP first offered the subscription in 2012. He established a three-part process for putting the company's Virtual Seminar Annual Subscription to work: first, continuous learning for Ed Heine employees; second, a laser approach for clients; and third, a sales tool for prospective clients. Heine described these three areas as follows: * Continuous learning education for employees Among PayneWest's 30 offices and 650 employees are 80 people dedicated to construction, 16 of whom specialize in surety; and they have access to-and are encouraged to utilize-the NASBP Virtual Seminars through the corporate Payne University. "The virtual seminars help us minimize the need for us all to be in the same place at the same time" but still all learn essential information. "If somebody asks me about a subject, one of the first places I would go would be to Payne University and the library of NASBP Virtual Seminars," added Heine. * Laser approach for clients "We are dedicated to helping each of our clients be a better firm, so we use these as a way to discuss trends and events in insurance, construction, surety, risk and bonding." PayneWest has found the Virtual Seminars to be an excellent tool to emphasize key points and enhance the quality of the discussions. PayneWest will buy lunch and invite key employees beyond the C-suite to listen to the Virtual Seminar. "It enhances our stewardship of and relationship with our clients." * Sales tool for meeting with prospective clients "As our executives are meeting with prospective accounts, we will use the Virtual Seminars as an example of our available resources to assist clients with strategic planning and ongoing employee development. We will show a sample of subjects we can help them with, even before we have a relationship." At NAS Surety Group, Marie Kenny, NAS Executive Support, shares the Virtual Seminars with all the underwriters in the field in two ways, by letting them know about an upcoming seminar they can hear live and by posting the Virtual Seminars afterward on a shared drive to be accessed by anyone with a specific interest. "Everyone wants to be included on the emails letting them know the topic and speakers for the next Virtual Seminar," she said. "We primarily have used them as resource for more experienced workers who need some specialized training, such as joint ventures," said Scott Bailey, Contract Underwriting Manager for Merchants Bonding Company. Since starting Merchants' online training program, Bailey has made sure that all Virtual Seminars that pertain to one of those topics have been downloaded and posted, some two dozen to date. Recently, however, Merchants expanded the use of the recordings and presentations requiring all new hires to continued on page 35 2015 ANNuAl SuBSCriPTiON NASBP members, affiliates and associates can register for the 2015 NASBP Virtual Seminar Subscription series at a cost of $995. NASBP plans to hold an average of two presentations a month in 2015. Subscribers are automatically registered for every seminar and receive the recording afterward. Also, only subscribers gain access to the exclusive NASBP Virtual Seminar Library of more than 100 Virtual Seminars, dating back to 2009. For more information, please visit, or contact Charnita Lee at NatioNal assoCiatioN of surety BoNd ProduCers | WWW.NASBP.ORG 25 http://WWW.NASBP.ORG

Table of Contents for the Digital Edition of Surety Bond Quarterly - Winter 2014

NASBP Upcoming Meetings
2014-2015 NASBP Executive Committee
From the CEO: Education is everywhere and in everything we do
Practical Insights: What You Need to Know-Lease Accounting, A new standard is coming
Surety Up North
Training the Next Generation of Surety Talent
EJCDC’s New P3 Document
The Top 10 Things Public Owners Should Know About Surety Bonds
What's a Construction Company's Most Valuable Asset?
NASBP Virtual Seminars
School’s Back!
New NASBP Resource: Information map of advocacy issues
Meetings in Photos
The Importance of Cracking the “WIP” Monthly
U.S. Customs and Border Protection to Deploy eBond
NASBP Outreach Continues Throughout the Year
Index to Advertisers

Surety Bond Quarterly - Winter 2014