Government Connections - Fall 2016 - 13


F E AT U R E

BE A LEADER:

The Five Components
to Results Management
BY DEAN SAVOCA, M.ED., BCC
SAVOCA PERFORMANCE GROUP

I

t's probably no surprise to hear that according to research,
70 percent of American workers are not engaged in
their jobs. Now more than ever, it is important to engage
employees. Many leaders desire to increase staff
performance, but few have a system to achieve their
desired results.
Here are five components to results management to get you
thinking about creating the system you need to maximize your
team's efforts.

1.

CLARIFY EXPECTATIONS

Set clear written expectations for employees' job
responsibilities. Review expectations with them and encourage
questions to reinforce understanding. Seek mutual agreement on
what is expected. This clarity assures there will be no surprises
when feedback is given.

manager gets to know them personally and understands what
motivates them to perform at their best.

4.

BUILD RESPECT AND TRUST
Respect is a two-way street that has trust as the on and
off ramps. Earn respect by promising and producing. Once
expectations are clear, people want to be trusted and have
freedom to do their job. Patricia Aburdene, speaker, social
forecaster and author of Megatrends 2000, said, "Transcendent
values like trust and integrity literally translate into revenue, profits
and prosperity."

5.

2.

PROVIDE FEEDBACK AND ACCOUNTABILITY
Measuring and improving performance is an ongoing process
that cannot be handled in an annual performance review.
Feedback sessions includes celebrating successes, measuring
progress towards agreed upon expectations, giving incentives
and recognition, re-clarifying expectations and determining what
else is needed for success plus reconnecting employees to their
motivators and the importance of their job.
Be a leader by applying these five components of results
management and watch your employees' performance soar.

3.

Dean Savoca, M.Ed., BCC, is a performance management
expert. Whether at a conference, sales training, leadership
and team development or strategic planning session,
Savoca guides people through processes that focus their
attention on core issues and rallies them to action. For more
information, visit www.savocaperformancegroup.com or
email info@savocaperformancegroup.com.

PROVIDE RESOURCES
When hiring, use an assessment tool or interview questions to
identify the strengths and skillsets of the potential employee to
ensure alignment with the position responsibilities. Employees will
perform at their best when their job responsibilities are aligned
with their strengths. Give them the resources they need to be
successful. Resources may include training, supplies, support
staff and budget.
CONNECT TO SIGNIFICANCE
Employees need to know their contributions make a difference.
Share how their job results are important to the success of the
company and their co-workers. People feel significant when a

www.sgmp.org

13


http://www.savocaperformancegroup.com http://www.sgmp.org

Table of Contents for the Digital Edition of Government Connections - Fall 2016

President’s Letter
Going Places
Safe & Sound: Meeting Security in Today’s World
Be a Leader: The Five Components to Results Management
Highlights from the 2016 SGMP National Education Conference
Speaker Tips for Savvy Planners
Social Media Channels Increasingly Becoming Event-Centric
Thought Leadership
Meet a Member
CGMP Corner
National Updates
Advertisers’ Index
Government Connections - Fall 2016 - cover1
Government Connections - Fall 2016 - cover2
Government Connections - Fall 2016 - 3
Government Connections - Fall 2016 - 4
Government Connections - Fall 2016 - 5
Government Connections - Fall 2016 - President’s Letter
Government Connections - Fall 2016 - 7
Government Connections - Fall 2016 - 8
Government Connections - Fall 2016 - Going Places
Government Connections - Fall 2016 - Safe & Sound: Meeting Security in Today’s World
Government Connections - Fall 2016 - 11
Government Connections - Fall 2016 - 12
Government Connections - Fall 2016 - Be a Leader: The Five Components to Results Management
Government Connections - Fall 2016 - Highlights from the 2016 SGMP National Education Conference
Government Connections - Fall 2016 - 15
Government Connections - Fall 2016 - 16
Government Connections - Fall 2016 - Speaker Tips for Savvy Planners
Government Connections - Fall 2016 - 18
Government Connections - Fall 2016 - 19
Government Connections - Fall 2016 - Social Media Channels Increasingly Becoming Event-Centric
Government Connections - Fall 2016 - 21
Government Connections - Fall 2016 - Thought Leadership
Government Connections - Fall 2016 - 23
Government Connections - Fall 2016 - 24
Government Connections - Fall 2016 - Meet a Member
Government Connections - Fall 2016 - CGMP Corner
Government Connections - Fall 2016 - National Updates
Government Connections - Fall 2016 - 28
Government Connections - Fall 2016 - 29
Government Connections - Fall 2016 - Advertisers’ Index
Government Connections - Fall 2016 - cover3
Government Connections - Fall 2016 - cover4
http://www.nxtbook.com/naylor/SGMQ/SGMB0218
http://www.nxtbook.com/naylor/SGMQ/SGMB0118
http://www.nxtbook.com/naylor/SGMQ/SGMB0217
http://www.nxtbook.com/naylor/SGMQ/SGMB0117
http://www.nxtbook.com/naylor/SGMQ/SGMB0216
http://www.nxtbook.com/naylor/SGMQ/SGMB0116
http://www.nxtbook.com/naylor/SGMQ/SGMQ0215
http://www.nxtbook.com/naylor/SGMQ/SGMQ0115
http://www.nxtbook.com/naylor/SGMQ/SGMQ0414
http://www.nxtbook.com/naylor/SGMQ/SGMQ0314
http://www.nxtbook.com/naylor/SGMQ/SGMQ0214
http://www.nxtbook.com/naylor/SGMQ/SGMQ0114
http://www.nxtbook.com/naylor/SGMQ/SGMQ0413
http://www.nxtbook.com/naylor/SGMQ/SGMQ0313
http://www.nxtbook.com/naylor/SGMQ/SGMQ0213
http://www.nxtbook.com/naylor/SGMQ/SGMQ0113
http://www.nxtbook.com/nxtbooks/naylor/SGMQ0412
http://www.nxtbook.com/nxtbooks/naylor/SGMQ0312
http://www.nxtbook.com/nxtbooks/naylor/SGMQ0212
http://www.nxtbook.com/nxtbooks/naylor/SGMQ0112
http://www.nxtbook.com/nxtbooks/naylor/SGMQ0411
http://www.nxtbook.com/nxtbooks/naylor/SGMQ0311
http://www.nxtbook.com/nxtbooks/naylor/SGMQ0211
http://www.nxtbook.com/nxtbooks/naylor/SGMQ0111
http://www.nxtbook.com/nxtbooks/naylor/SGMQ0410
http://www.nxtbook.com/nxtbooks/naylor/SGMQ0310
http://www.nxtbook.com/nxtbooks/naylor/SGMQ0210
http://www.nxtbook.com/nxtbooks/naylor/SGMQ0110
http://www.nxtbook.com/nxtbooks/naylor/SGMQ0409
http://www.nxtbook.com/nxtbooks/naylor/SGMQ0309
http://www.nxtbookMEDIA.com