Streamline - Spring 2013 - (Page 47)

ThrowingMyLoop BY MICHAEL JOHNSON How to Win Friends and Influence People! man, he threw himself across the bed in his hotel room and wept in despair. He had no money, no friends and no hope. At the young age of 22, his only thoughts were of suicide. He would later say that’s when the thought came …“There must be others like me!” So began the career of Dale Carnegie. AS A YOUNG Carnegie put words on paper that show us what people are hungry for … communion, connection, genuineness and sincerity. On that day, Carnegie realized there were countless others who were lost and alone with no idea how to do better. He decided to devote his life to answering the question of how it is we win friends and influence people. He traveled to the New York City Library and read every single book about psychology, sociology, human behavior and sales. He stayed two months. At the end of that time, he said he knew no more than he did when he came in – but Carnegie persisted. He kept looking for answers. In addition to interviewing countless successful people and learning how they became so, Carnegie taught classes at the New York YMCA on public speaking and developing self-confidence through improving interpersonal skills. While the interviews certainly gave him information, teaching the subject taught him even more. Remember that old line, “We teach what we need to learn?” Never more true than in Carnegie’s case. Carnegie stumbled onto deep and powerful truths in our dealings with others. He wrote them in his signature work, How To Win Friends and Influence People. If you haven’t read it, go buy it. Even though written in 1936, like all great literature, it’s timeless. Might change your life … it is one of the books that certainly changed mine. Here are his recommendations to win friends … 1. Become genuinely interested in other people. 2. Smile. 3. Remember that a man’s name is to him the sweetest and most important sound in any language. 4. Be a good listener. Encourage other people to talk about themselves. 5. Talk in terms of the other person’s interest. 6. Make the other person feel important and do it sincerely. Sound simplistic? For most my early years, I would have certainly thought so. But now I see the difference between people who do the things on that list and those who do not. There is a world of difference. Most times you can recognize the ones who do, because they drive a really nice car and are doing well in life. They are happier, make more money and experience higher life satisfaction. After all, how many people do you really like who do the opposite … 1. Only interest is in themselves. 2. Frown all the time. 3. Always forget your name and everyone else’s. 4. Talk constantly. 5. Only talk about what they are interested in. 6. Make you feel inferior. Does all that sound like somebody you really want to sit around the fire with? What’s all that got to do with you and me? Here’s the kicker … we all have to live in the 47

Table of Contents for the Digital Edition of Streamline - Spring 2013

From the President
From the Executive Director
What If?
Stormwater Management
Soapbox Farewell
Water and Wastewater Certifi cation Exam Test Taking Tips
Past 25 Years of VRWA
Proactive vs. Reactive
Asset Management and Drought Management
Is the Tank Contaminating the Water?
Committed to the Future of Rural Communities
Standard Operating Procedure For Leak Detection Using the Pressure Hold Method
The Virginia RATES Program is at Your Service
Ergs, Joules and Other Stuff
Employee Introductions
VRWA 25th Annual Exposition Agenda
Wastewater Math
eLearning Benefits
Do You Know What Your VRWA Benefi ts Are?
Membership Application
Throwing My Loop
VRWA Mailbag
Welcoming New Members
Training Calendar
Board Of Directors
VRWA Committees
Index To Advertisers/

Streamline - Spring 2013