Streamline - Fall 2017 - 7

FromThePresident
BY PAM BAUGHMAN, VRWA PRESIDENT

Accomplishment
measure your accomplishments? Have you ever thought about it before? Can you
look in the mirror at the end of the day and say to yourself, "I did my best, I worked hard, I achieved
or completed everything on my to-do list today, or I learned a new skill, or became better at an
already acquired skill?"

HOW DO YOU

Going through the
process can be
difficult, but if you
look back at your
day, week, month
or year, you will
see progress and
accomplishments.

According to Merriam-Webster an accomplishment is defined as, "something done,
achieved or accomplished successfully; the
successful completion of something; the act of
accomplishing something; a special skill or ability gained by practice or training."
As a utility manager, I can tell you I work hard.
I do my best, but sometimes it just doesn't seem
like enough. I work to make sure my staff is
paid a fair wage for the work they do. I work to
make sure they have a safe working environment.
I work to make sure progress is being made on
projects. I work to make sure my staff is well
equipped to do their job. I work to make sure
regulatory compliance is met. I work to make
sure everything is done within budget, so our
customers' rates are set at a fair and equitable
level. It can be a real balancing act for everything
to come together for the good of the community
and the environment.
One of my new favorite quotes is, "Every
accomplishment starts with the decision to try."
Believe me, I try. I try every day, but at the end of
most days I feel like more could have been done,
especially when it comes to construction projects.
It is great when projects start, you work through
them and then they are completed, but that
rarely happens. A typical project has a
hard time starting, there are change
orders, delays, equipment failures,
geotechnical issues, contractor
disputes, engineering disputes
and on and on. It drives me crazy.
I want to start projects, work until
they are complete (on time and
under budget is best) and move on
to new projects. We can pause so you
can laugh or maybe cry, but you know what
I am talking about.

We are nearing completion of a nanofiltration
project at our Northeast Creek Water Treatment
Plant. It is the first of its kind on the east coast.
The nanofiltration process is one step down from
reverse osmosis - as a matter of fact, our filter
membranes are nanofiltration, but our canisters
are reverse osmosis. Meaning, we can easily
move to reverse osmosis if needed.
In a previous article I wrote for Streamline,
I provided an outline of the difficulties we
encountered before determining the nanofiltration process was our best option for regaining compliance with disinfection byproducts
regulations. There were preliminary engineering
reports, consultants, pilot tests, endless concerns
to address and questions to answer, but we finally
got there. Now we are nearing completion of the
construction process and beginning the startup
and equipment testing process.
The nanofiltration project has had every
delay imaginable, from starting, geotechnical
problems, a break tank that floated during a
heavy rain event breaking connections, tank
repairs, equipment that wouldn't fit through
openings, leaking pipes, chemical feedlines that
wouldn't fit, missed air relief valves...my hair
is turning gray!
What's my point in all of this? Are we trying to
accomplish something, conquer it, or even master
it? Isn't small progress still progress? Trying to
answer these questions, I did a little research
and came up with a quote that could hold the
key: "Never discourage anyone who continually
makes progress, no matter how slow." - Plato
Going through the process can be difficult,
but if you look back at your day, week, month or
year, you will see progress and accomplishments.
I'll try to remember my own advice when I start
my next project!
www.vrwa.org

7


http://www.vrwa.org

Table of Contents for the Digital Edition of Streamline - Fall 2017

From the President: Accomplishment
From the Executive Director: Time Flies…
VRWA Said “Goodbye” to Board Member and Friend Roy Markham
Basic Management Skills
Lessons from Louisiana
Planning for the Future
The 2017 Virginia Water Resources Progress Report
The Benefits of Pipe Marking for Water and Wastewater Facilities
Water and Environmental Programs
Recipe for Sustainably Managing Utilities
When and How to Use Piping Restraints
NRWA Recap
Throwing My Loop: Cowboy Up…
VRWA Member Corner
eLearning Benefits
Membership Application
Benefits for VRWA Members
Board of Directors
VRWA Committees
Index to Advertisers/Ad.com
Streamline - Fall 2017 - Intro
Streamline - Fall 2017 - cover1
Streamline - Fall 2017 - cover2
Streamline - Fall 2017 - 3
Streamline - Fall 2017 - 4
Streamline - Fall 2017 - 5
Streamline - Fall 2017 - 6
Streamline - Fall 2017 - From the President: Accomplishment
Streamline - Fall 2017 - 8
Streamline - Fall 2017 - From the Executive Director: Time Flies…
Streamline - Fall 2017 - 10
Streamline - Fall 2017 - VRWA Said “Goodbye” to Board Member and Friend Roy Markham
Streamline - Fall 2017 - 12
Streamline - Fall 2017 - Basic Management Skills
Streamline - Fall 2017 - 14
Streamline - Fall 2017 - Lessons from Louisiana
Streamline - Fall 2017 - 16
Streamline - Fall 2017 - 17
Streamline - Fall 2017 - 18
Streamline - Fall 2017 - Planning for the Future
Streamline - Fall 2017 - The 2017 Virginia Water Resources Progress Report
Streamline - Fall 2017 - The Benefits of Pipe Marking for Water and Wastewater Facilities
Streamline - Fall 2017 - 22
Streamline - Fall 2017 - 23
Streamline - Fall 2017 - Water and Environmental Programs
Streamline - Fall 2017 - Recipe for Sustainably Managing Utilities
Streamline - Fall 2017 - When and How to Use Piping Restraints
Streamline - Fall 2017 - 27
Streamline - Fall 2017 - 28
Streamline - Fall 2017 - 29
Streamline - Fall 2017 - 30
Streamline - Fall 2017 - NRWA Recap
Streamline - Fall 2017 - 32
Streamline - Fall 2017 - Throwing My Loop: Cowboy Up…
Streamline - Fall 2017 - 34
Streamline - Fall 2017 - VRWA Member Corner
Streamline - Fall 2017 - 36
Streamline - Fall 2017 - eLearning Benefits
Streamline - Fall 2017 - Membership Application
Streamline - Fall 2017 - Benefits for VRWA Members
Streamline - Fall 2017 - 40
Streamline - Fall 2017 - VRWA Committees
Streamline - Fall 2017 - Index to Advertisers/Ad.com
Streamline - Fall 2017 - cover3
Streamline - Fall 2017 - cover4
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