Western Banker - July/August 2016 - (Page 20)

Douglass M. Eberhardt, Bank of Stockton WIB Community Banker of the Year What does winning this award mean to you? Winning the award was completely unexpected. I've never been one to do something for recognition, so to be chosen as Community Banker of the Year was a tremendous surprise. It's quite a tribute to be recognized by my peers in WIB. It was a great moment and one that I will never forget. Describe how your bank stands apart in the community? We have a tradition of excellence. Bank of Stockton has been committed to the people, businesses and communities we serve for nearly 150 years. We were established in 1867, just two years after the Civil War, and continue to operate under the same principles today of strength, safety and service. As an independent bank, locally owned and locally managed, we've become a trusted financial partner that our customers and communities can depend upon. Although we're nearly 150 years young, we've been a leader in bringing state-of-the-art banking technologies to our customers. We're on top of the latest trends in banking technology because we want to continually provide services that allow our clients to bank the way they choose. The rich history of the bank has worked to set a strong foundation * that has been instrumental in creating and cultivating stellar customer service and building solid relationships with those who do business with us. Lastly, as a community bank, we have a responsibility to reinvest back into the communities we serve. Our customers know that Bank of Stockton cares not only about them, but about where they work and live. We are proud of our legacy. Moving forward, in what ways will your bank continue to innovate in the near future? WIB gives us a great forum to encourage member banks to be active in their communities and take part in the resources that they have available, helping all independent banks stay abreast of changes in the industry on many levels, and I know WIB will be a great partner for all of us. As for Bank of Stockton, my thoughts are that if banks don't continue to innovate and be creative from a technological perspective and from a customer service perspective, they will cease to exist. The technological changes that we've seen in the last twenty years, and most recently in the last five years, are incredible. I can't even begin to guess what banking will look like technologically ten years from now, but I know that we must continue to think outside of the box. We must always be on the pulse of what our customers want and need in the future, and strive to provide an experience they would appreciate. Bank of Stockton will stay on the forefront of banking innovations to deliver state of the art banking services. We look at innovation as "service enhancement" not service replacement. While I might not be able to predict what the future will look like, I can tell you that Bank of Stockton and its management will be positioned and prepared to serve future generations to come. We are well-positioned for future success and look forward to our 200th anniversary ...and beyond! ‚óŹ WIB gives us a great forum to encourage member banks to be active in their communities and take part in the resources that they have available, helping all independent banks stay abreast of changes in the industry on many levels, and I know WIB will be a great partner for all of us. 20 www.wib.org Western Banker http://www.wib.org

Table of Contents for the Digital Edition of Western Banker - July/August 2016

A Message from the President & CEO
From Front-End Ratings to Ongoing Risk Analysis to Rating Migration
The Fifth Pillar: Continuing Expansion of KYC
Turning Compliance Overhead Into a Competitive Advantage
Getting Started With Third-Party Risk Management: Two Key Questions
Four Steps to Winning the Vendor Management Battle
Douglass M. Eberhardt, WIB Community Banker of the Year
Regulatory Hot Topics
Professional Development
Welcome New Members
Product and Services Directory
Index of Advertisers

Western Banker - July/August 2016

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