1TO1 / 1TO1http://www.nxtbook.comMon, 28 Sep 2009 08:39:26 -0400en-us1to1 Magazine - Fall 2009Table of Contents Feed for the Digital Edition of 1to1 Magazine - Fall 2009http://www.nxtbook.com/nxtbooks/1to1/2009fall/index.phpWed, 23 Sep 2009 10:10:04 -0400http://www.nxtbook.com/nxtbooks/1to1/2009fall/index.php
Your digital edition of 1to1 Magazine - Fall 2009 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!


- 1to1 - Fall 2009
- Contents
- Building a Hybrid Cross-Media Campaign
- Addison Lee Delivers Productivity and Service
- Fiserv Improves Its Own Financial Results
- WTH Navigates Complex Workforce Management
- 2009 Gartner & 1to1 Customer Awards
- Rethinking Direct Marketing
- Cashing in on Social Media
- Putting Sales Prospecting in the Hands of Strangers
- Managing Multiple Touchpoints
- Does Your Data Cross Channels?
- Redefining CRM...With Passion
- Consumer Power Takes to the Skies
- Taking Insight Beyond the Service Organization
- Face to Face with Don Peppers and Martha Rogers, Ph.D.

]]>1to1 - Summer 2009Table of Contents Feed for the Digital Edition of 1to1 - Summer 2009http://www.nxtbook.com/nxtbooks/1to1/2009summer/index.phpWed, 27 May 2009 16:40:53 -0400http://www.nxtbook.com/nxtbooks/1to1/2009summer/index.php
Your digital edition of 1to1 - Summer 2009 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!


- 1to1 - Summer 2009
- Contents
- 1to1media.com
- Editor’s Note
- Feedback
- Don’t Get Paralyzed by Company Policies
- The Best Source of Customer Insight
- New York Life Invests in Customer Sentiment
- Tesa Tape Gets Transparent With VOC
- On the Beat
- On The Move
- Mysterious Case of the Hidden Customer Preferences. SOLVED!
- Marketing
- Customer Service
- Sales
- Database/Analytics
- Giving New Meaning to Grass-Roots Marketing
- (Non) Risky Business
- Creating an Ownership Culture
- Face to Face with Don Peppers and Martha Rogers, Ph.D.

]]>1to1 - Spring 2009Table of Contents Feed for the Digital Edition of 1to1 - Spring 2009http://www.nxtbook.com/nxtbooks/1to1/2009spring/index.phpMon, 09 Mar 2009 11:28:35 -0400http://www.nxtbook.com/nxtbooks/1to1/2009spring/index.php
Your digital edition of 1to1 - Spring 2009 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!


- 1to1 - Spring 2009
- Contents
- 1to1media.com
- Editor’s Note
- Feedback
- Smarter Recruiting Equals Happier Employees
- Gaining Insight From Social Media
- Employee Engagement as a Service Strategy
- Winning Over Difficult Customers
- Trendspotting: Marketing to Moms
- On the Beat
- Adapt or Die
- Whirlpool Puts a New Spin on Loyalty
- From Data to Dollars
- Getting More Than You Searched For
- Mobile Sales Channel Picks Up Momentum
- Real-Time Prompts Supplement Agent Coaching
- Next Generation Lead Generation
- A Marketer Who Owns the Sales Process
- Who’s at Risk?
- Partnering for Life
- Face to Face with Don Peppers and Martha Rogers, Ph.D.

]]>1to1 Magazine - November/December 2008Table of Contents Feed for the Digital Edition of 1to1 Magazine - November/December 2008http://www.nxtbook.com/nxtbooks/1to1/20081112/index.phpThu, 13 Nov 2008 11:58:59 -0500http://www.nxtbook.com/nxtbooks/1to1/20081112/index.php
Your digital edition of 1to1 Magazine - November/December 2008 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!


- 1to1 - November/December 2008
- Contents
- 1to1media.com
- Editor’s Note
- Feedback
- In Social Overdrive
- Mobile Gets a Makeover
- Employees Are Customers, Too
- Helio Gets Proactive About Problem Solving
- Play.com Tops U.K. Customer Experience Survey
- Trendspotting: Nonprofit
- On the Beat
- GLOBAL TRENDS: The Quest for Customer Strategy
- Profitability...Delivered
- All Roads Lead to the Customer
- Global (Customer) Warming
- Database/Analytics
- Customer Service
- Sales
- Passion and Data Fuel Buell Motorcycles
- Can Your Business Get a Date?
- As the World Churns
- Opportunities
- Resources
- Face to Face with Don Peppers and Martha Rogers, Ph.D.

]]>1to1 Magazine DemoTable of Contents Feed for the Digital Edition of 1to1 Magazine Demohttp://www.nxtbook.com/nxtbooks/1to1/nxtd/index.phpThu, 04 Sep 2008 07:51:55 -0400http://www.nxtbook.com/nxtbooks/1to1/nxtd/index.php
Your digital edition of 1to1 Magazine Demo is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!


- 1to1 Magazine Demo
- Contents
- 1to1media.com
- Editor's Note
- Feedback
- Putting Care in Patients' Hands
- Loyalty at Work
- Redefining the Contact Center Agent
- Introducing Enterprise 2.0
- Cigna Dental Drills for Loyal Customers
- On the Beat
- 19 Ways to Succeed
- Miami Heat Schools Its Staff on Sales and Service
- Marketing Lends a Helping Hand
- More Than Meets the Eye
- Customer Service by Committee
- Textron's Business Soars by Tracking Customer Loyalty
- Resources
- Contact Center Agent as Trusted Advisor
- Mastering Global CRM
- Face to Face with Don Peppers and Martha Rogers, Ph.D.

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