1to1 Magazine - November/December 2008 - (Page 44)

Mine is the only waitress who ever got my daughter’s vegan order right. Who’s yours? You know who they are. The dry cleaner, the mechanic, the customer service rep. Those Everday Customer Champions who exceed your expectations—everyday. Nominate yours. EverydayCustomerChampion.com http://www.everydaychampion.com http://www.EverydayCustomerChampion.com http://www.everydaycustomerchampion.com Table of Contents for the Digital Edition of 1to1 Magazine - November/December 20081to1 - November/December 2008Contents1to1media.comEditor’s NoteFeedbackIn Social OverdriveMobile Gets a MakeoverEmployees Are Customers, TooHelio Gets Proactive About Problem SolvingPlay.com Tops U.K. Customer Experience SurveyTrendspotting: NonprofitOn the BeatGLOBAL TRENDS: The Quest for Customer StrategyProfitability...DeliveredAll Roads Lead to the CustomerGlobal (Customer) WarmingDatabase/AnalyticsCustomer ServiceSalesPassion and Data Fuel Buell MotorcyclesCan Your Business Get a Date?As the World ChurnsOpportunitiesResourcesFace to Face with Don Peppers and Martha Rogers, Ph.D.1to1 Magazine - November/December 20081to1 Magazine - November/December 2008 - 1to1 - November/December 2008 (Page Cover1)1to1 Magazine - November/December 2008 - 1to1 - November/December 2008 (Page Cover2)1to1 Magazine - November/December 2008 - Contents (Page 3)1to1 Magazine - November/December 2008 - 1to1media.com (Page 4)1to1 Magazine - November/December 2008 - 1to1media.com (Page 5)1to1 Magazine - November/December 2008 - Editor’s Note (Page 6)1to1 Magazine - November/December 2008 - Editor’s Note (Page 7)1to1 Magazine - November/December 2008 - Feedback (Page 8)1to1 Magazine - November/December 2008 - Feedback (Page 9)1to1 Magazine - November/December 2008 - Feedback (Page 10)1to1 Magazine - November/December 2008 - In Social Overdrive (Page 11)1to1 Magazine - November/December 2008 - Mobile Gets a Makeover (Page 12)1to1 Magazine - November/December 2008 - Mobile Gets a Makeover (Page 13)1to1 Magazine - November/December 2008 - Helio Gets Proactive About Problem Solving (Page 14)1to1 Magazine - November/December 2008 - Play.com Tops U.K. Customer Experience Survey (Page 15)1to1 Magazine - November/December 2008 - Trendspotting: Nonprofit (Page 16)1to1 Magazine - November/December 2008 - On the Beat (Page 17)1to1 Magazine - November/December 2008 - On the Beat (Page 18)1to1 Magazine - November/December 2008 - GLOBAL TRENDS: The Quest for Customer Strategy (Page 19)1to1 Magazine - November/December 2008 - Profitability...Delivered (Page 20)1to1 Magazine - November/December 2008 - Profitability...Delivered (Page 21)1to1 Magazine - November/December 2008 - Profitability...Delivered (Page 22)1to1 Magazine - November/December 2008 - Profitability...Delivered (Page 23)1to1 Magazine - November/December 2008 - All Roads Lead to the Customer (Page 24)1to1 Magazine - November/December 2008 - All Roads Lead to the Customer (Page 25)1to1 Magazine - November/December 2008 - All Roads Lead to the Customer (Page 26)1to1 Magazine - November/December 2008 - All Roads Lead to the Customer (Page 27)1to1 Magazine - November/December 2008 - Global (Customer) Warming (Page 28)1to1 Magazine - November/December 2008 - Global (Customer) Warming (Page 29)1to1 Magazine - November/December 2008 - Global (Customer) Warming (Page 30)1to1 Magazine - November/December 2008 - Global (Customer) Warming (Page 31)1to1 Magazine - November/December 2008 - Global (Customer) Warming (Page 32)1to1 Magazine - November/December 2008 - Global (Customer) Warming (Page 33)1to1 Magazine - November/December 2008 - Global (Customer) Warming (Page 34)1to1 Magazine - November/December 2008 - Global (Customer) Warming (Page 35)1to1 Magazine - November/December 2008 - Global (Customer) Warming (Page 36)1to1 Magazine - November/December 2008 - Global (Customer) Warming (Page 37)1to1 Magazine - November/December 2008 - Global (Customer) Warming (Page 38)1to1 Magazine - November/December 2008 - Database/Analytics (Page 39)1to1 Magazine - November/December 2008 - Customer Service (Page 40)1to1 Magazine - November/December 2008 - Sales (Page 41)1to1 Magazine - November/December 2008 - Sales (Page 42)1to1 Magazine - November/December 2008 - Sales (Page 43)1to1 Magazine - November/December 2008 - Sales (Page 44)1to1 Magazine - November/December 2008 - Passion and Data Fuel Buell Motorcycles (Page 45)1to1 Magazine - November/December 2008 - Can Your Business Get a Date? (Page 46)1to1 Magazine - November/December 2008 - As the World Churns (Page 47)1to1 Magazine - November/December 2008 - Opportunities (Page 48)1to1 Magazine - November/December 2008 - Resources (Page 49)1to1 Magazine - November/December 2008 - Face to Face with Don Peppers and Martha Rogers, Ph.D. (Page 50)1to1 Magazine - November/December 2008 - Face to Face with Don Peppers and Martha Rogers, Ph.D. (Page Cover3)1to1 Magazine - November/December 2008 - Face to Face with Don Peppers and Martha Rogers, Ph.D. (Page Cover4)http://www.nxtbook.com/nxtbooks/1to1/2009fallhttp://www.nxtbook.com/nxtbooks/1to1/2009summerhttp://www.nxtbook.com/nxtbooks/1to1/2009springhttp://www.nxtbook.com/nxtbooks/1to1/20081112http://www.nxtbook.com/nxtbooks/1to1/nxtdhttp://www.nxtbookMEDIA.com

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