First 100 Days - Transitioning a New Managing Partner - (Page 14)
As soon as possible, spend as much time as necessary with your CFO learning
what the key p e r f o r m a n c e indicators are for the financial success
of your Firm. If you Firm is coming off of a p a r t i c u l a r l y good
or bad year, understand what the drivers were for that year. Understand
what m a k e s the Firm tick financially and communicate those key
performance indicators to your man- a g e m e n t team / Executive
Committee. N e i l H . W a s s e r Managing Member Constangy, Brooks &
Smith, LLC Atlanta I n the first hundred days I believe you should be
spending a fair amount of your time listen- i n g , as opposed to coming
in and making a lot of changes right off the bat. There's plenty of time f
o r that, and it's simply foolish to make changes assuming things are going
well until you're c o n f i d e n t you've got a relatively good feel for
the lay of the land, including the politics. Avoid letting yourself be
sucked into a lot of administrivia. There will always be lots of people w
h o want their minor issues decided by the chair or the managing partner,
and if you give early s i g n a l s that you are available for that, the
administrivia will soon overwhelm you and prevent y o u from doing the
important and strategic things that really should be your focus. Give your
non-lawyer chiefs at our firm, the COO, CFO and CMO the benefit of the
doubt. Get to k n o w them, trust them, and be sure to back their
decisions unless they are plainly wrong which w o n ' t be often . These
are experienced professionals who can save you enormous amounts of t i m e
and give you extremely valuable perspective if you work properly with them.
A long time a g o , when I was a young lieutenant in the Army reporting to
a new post and a new position, my p r i n c i p a l sergeant said to me, I
hope we can work well together, sir. Just remember, I can make y o u look
very good or very bad. Sound advice, which I have never forgotten. J o h n
A . M a c l e o d former Chairman Crowell & Moring LLP Washington DC B e
quick to give credit to others, both as to the source of ideas and
successes. Your con- s t i t u e n t s will be watching to see whether you
are the type of person to claim credit for every suc- c e s s and lay blame
for failure on others. Ensure that they see the reverse. Think about the
best listener that you know and become that person. Becoming a great
listener h a s several benefits. Everyone likes to be listened to and when
they are listened to by the new 14
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