BXP - April 2017 - 48

THE DEBATE

48

oldest companies in the world. It has a wonderful legacy and

customers, and he is giving them the business case for why

heritage.

they should be partners with him and his team. These are the
kinds of behaviors that will help bring value to that company's

Yet, the CEO, who has been there a very long time, is increas-

customers, so that he can grow the business. And he looks out-

ingly under fire for not growing. So, he's trying to figure out

side of the category brands for how people engage with their

ways to do that. One thing that he is doing is going to his

customers as a way for him to emulate or learn lessons from.

R. Andrew Hurley, Ph.D.
Professor of Packaging Science, Clemson University
Founder, Package InSight, LLC
Founder and chief learning officer, The Packaging School

How is the use of analytics changing?
Outside of data, everything is an assumption. Data is truth.
Analytics across biometric devices, such as eye-tracking, facial
coding, self-report metrics and interaction logs help developers and brand owners understand the subconscious. We're just
not aware/cognitive of the impact design and marketing has
on us. This data helps us with the human-centric approach-
are users viewing/interacting/experiencing my design as
intended? If not, let's use the data, redesign, iterate, and test
again.
How can marketers and designers become better at collaborating with data?
It's a mutual, two-way street between marketers and data
scientists. Data scientists answer questions, and marketers
ask questions. It's important that marketers understand the
technology at a high level, so questions are single variable
changes, and that data scientists understand the big picture
of the question-what is the purpose of the analysis?
How can brands collect better data for use in superior brand
experience creation and design?
By running in-context and in-store eye tracking studies, brands
get an in-depth analysis of how long shoppers are looking at
their product and which features command and retain attention.

A PR IL 2017

|

BRAND EXPERIENCE



Table of Contents for the Digital Edition of BXP - April 2017

Bxp - April 2017
Contents
Editor’s Letter
The Scene
Chief Experience Officer Series: Spicing It Up
Going High End
Makeover Challenge 2017
Using Design to Engage From Screen to Shelf
The Debate
The Toolbox: Technologies That Speed Innovation and Optimize Marketing Solutions
Index of Advertisers
The List
BXP - April 2017 - Intro
BXP - April 2017 - BB1
BXP - April 2017 - BB2
BXP - April 2017 - Bxp - April 2017
BXP - April 2017 - Cover2
BXP - April 2017 - 1
BXP - April 2017 - Contents
BXP - April 2017 - 3
BXP - April 2017 - 4
BXP - April 2017 - 5
BXP - April 2017 - Editor’s Letter
BXP - April 2017 - 7
BXP - April 2017 - The Scene
BXP - April 2017 - 9
BXP - April 2017 - 10
BXP - April 2017 - 11
BXP - April 2017 - 12
BXP - April 2017 - 13
BXP - April 2017 - Chief Experience Officer Series: Spicing It Up
BXP - April 2017 - 15
BXP - April 2017 - 16
BXP - April 2017 - 17
BXP - April 2017 - 18
BXP - April 2017 - 19
BXP - April 2017 - Going High End
BXP - April 2017 - 21
BXP - April 2017 - 22
BXP - April 2017 - 23
BXP - April 2017 - Makeover Challenge 2017
BXP - April 2017 - 25
BXP - April 2017 - 26
BXP - April 2017 - 27
BXP - April 2017 - 28
BXP - April 2017 - 29
BXP - April 2017 - Using Design to Engage From Screen to Shelf
BXP - April 2017 - 31
BXP - April 2017 - 32
BXP - April 2017 - 33
BXP - April 2017 - The Debate
BXP - April 2017 - 35
BXP - April 2017 - 36
BXP - April 2017 - 37
BXP - April 2017 - 38
BXP - April 2017 - 39
BXP - April 2017 - 40
BXP - April 2017 - 41
BXP - April 2017 - 42
BXP - April 2017 - 43
BXP - April 2017 - 44
BXP - April 2017 - 45
BXP - April 2017 - 46
BXP - April 2017 - 47
BXP - April 2017 - 48
BXP - April 2017 - 49
BXP - April 2017 - 50
BXP - April 2017 - The Toolbox: Technologies That Speed Innovation and Optimize Marketing Solutions
BXP - April 2017 - 52
BXP - April 2017 - 53
BXP - April 2017 - 54
BXP - April 2017 - Index of Advertisers
BXP - April 2017 - The List
BXP - April 2017 - Cover3
BXP - April 2017 - Cover4
http://www.nxtbook.com/nxtbooks/STMG/bxp_201910
http://www.nxtbook.com/nxtbooks/STMG/bxp_201908
http://www.nxtbook.com/nxtbooks/STMG/bxp_201907
http://www.nxtbook.com/nxtbooks/STMG/bxp_20190506
http://www.nxtbook.com/nxtbooks/STMG/bxp_201904
http://www.nxtbook.com/nxtbooks/STMG/bxp_201903
http://www.nxtbook.com/nxtbooks/STMG/bxp_20190102
http://www.nxtbook.com/nxtbooks/STMG/bxp_201812
http://www.nxtbook.com/nxtbooks/STMG/bxp_awards2018
http://www.nxtbook.com/nxtbooks/STMG/bxp_20180910
http://www.nxtbook.com/nxtbooks/STMG/bxp_201808
http://www.nxtbook.com/nxtbooks/STMG/bxp_201806
http://www.nxtbook.com/nxtbooks/STMG/bxp_201805
http://www.nxtbook.com/nxtbooks/STMG/bxp_201804
http://www.nxtbook.com/nxtbooks/STMG/bxp_201803
http://www.nxtbook.com/nxtbooks/STMG/bxp_20180102
http://www.nxtbook.com/nxtbooks/STMG/bxp_201712
http://www.nxtbook.com/nxtbooks/STMG/bxp_20171011
http://www.nxtbook.com/nxtbooks/STMG/bxp_201709
http://www.nxtbook.com/nxtbooks/STMG/bxp_201708
http://www.nxtbook.com/nxtbooks/STMG/bxp_20170607
http://www.nxtbook.com/nxtbooks/STMG/bxp_201705
http://www.nxtbook.com/nxtbooks/STMG/bxp_201704
http://www.nxtbook.com/nxtbooks/STMG/bxp_201703
http://www.nxtbook.com/nxtbooks/STMG/bxp_20170102
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201612201701
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201611
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201609
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201608
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201607
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_20160506
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201604
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201603
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_20160102
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201512
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201510
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201509
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201508
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_20150607
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201505
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201504
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201503
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_20150102
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_20141112
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201410
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201409
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201408
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_20140607
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201405
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201404
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201403
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_20140102
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201312
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201311
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_20130910
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201308
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_20130607
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201305
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201304
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201303
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_20130102
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201212
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201211
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201210
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201209
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201208
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201206
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201205
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201204
http://www.nxtbook.com/nxtbooks/STMG/packagedesign_201203
http://www.nxtbookMEDIA.com