VMSD - September 2015 - (Page 9)

THE GOODS edited by Patricia Sheehan PORTFOLIO: My House Bank, Milan "A typical bank has 80 percent of its space [dedicated to] management offices, and 20 percent for public areas. For My House Bank, that proportion is reversed," says DINN!'s chairman and founder, Massimo Fabbro. This is evident by the bank's open layout, where visitors are personally greeted upon entering. Customers and associates can discuss sensitive financial matters in designated private service areas, while guests can also schedule appointments online. The whole process, explains Fabbro, is meant to be very simple, while in general, the bank's design supports total accessibility to customers. The interior conveys a casual atmosphere. Attention-grabbing, triangular walland ceiling-coverings demarcate the private service spaces, including the concierge area. Coverings in the service areas visually lower the ceiling, "embracing the clients," according to DINN!'s design director, Elena Prontera. Sliding glass doors allow additional privacy for discussions in these areas, while VMSD.COM | SEPTEMBER 2015 DA RI O G AR OFALO , FL O RE N CE , ITALY W hen Cariparma Crédit Agricole (Montrouge, France) - the French network of cooperative and mutual banks - set out to create a new service concept to enhance its customer-banking relationships, it called upon Milan-based design firm DINN!. The result: My House Bank, which combines the aesthetics of a private home with pared-down design to support an easy, relaxed and familiar customer experience. 9 http://www.VMSD.COM

Table of Contents for the Digital Edition of VMSD - September 2015

VMSD - September 2015
Contents
From the Editor
Vmsd Editorial Advisory Board
The Goods
Next Store
Retail Reimagined
Natural Wonder
La Dolce Vita
Totally Tubular
The Kids Are Alright
Showroom
Ad Index
Checking Out

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