Bold Voices - July 2013 - (Page 6)

AT THE BEDSIDE Managers Note Less Professionalism Among Nurses Do nursing schools give insufficient attention to communication skills? T 6 he level of professionalism in nursing has been declining over the past five years, particularly among young nurses, indicates an article in ADVANCE for Nurses. “Professionalism in New Nurses” states managers report more nurses do not behave in ways traditionally expected of them. Complaints range from “having a mediocre work ethic” to an apparent sense of entitlement and a poor attendance record. These complaints are not restricted to nurses, but as a profession that requires good communication skills and dedication to doing the job well, the issue must be addressed, managers say, making it essential for employers to develop strategies to make good hiring choices and support the nurses they hire, the article adds. According to “2012 Professionalism in the Workplace Study,” from the Center for Professional Excellence at York College of Pennsylvania, “the predominant qualities associated with professionalism are: interpersonal skills, appearance, communication skills, time management, confidence, being ethical, having a work ethic, and being knowledgeable.” However, “nursing schools have so many technical skills to cover that relatively little attention is paid to Workforce Challenges for Nurses Today Change is inevitable for any profession. But change also brings challenges, some of them more difficult than others. “Get Ahead of Three Workforce Challenges,” from The Advisory Board Co., Washington, D.C., describes three common challenges nurses face. Retirement: Facilities are losing both physical presence and critical knowledge as older, more experienced nurses retire. Fewer experienced nurses means fewer learning opportunities and examples of professionalism for newer nurses. Increasing patient diversity: As patients become more diverse in language and culture, nurses unfamiliar with cultural differences or unable to communicate in another language face greater challenges when providing care. Change fatigue: Management, mission and physical surroundings are changing as the healthcare system evolves. The stress of not knowing what is happening and not having control over it adds to nurses’ challenges. communication skills. Young nurses who lack the communication skills to bond with patients and families are understandably disengaged,” says Wendy Leebov, CEO of Leebov Golde Group, in ADVANCE for Nurses. Recent studies continue to rank nurses as the country’s most trusted professionals, followed by pharmacists and physicians, so their role and behavior as they interact with patients and families is vital to maintaining that trust. “Professionalism is a must!” the article concludes. AACN’s RSS feed delivers important critical care and high acuity nursing information, such as What’s New @aacn. org and AACN press releases. Sign up at

Table of Contents for the Digital Edition of Bold Voices - July 2013

Front/Digital Edition Viewing Guide
Another Angle
We Welcome New, Thank Off-going National Board Members
Managers Note Less Professionalism Among Nurses
Joint Commission: Alarm Fatigue Can Be Deadly
Many Nurses Subject to Workplace Violence
Sharps Injuries Continue to Pose Work Hazard
Medicare Commission Explores Pay Inequality for APRNs
NTI 2013 in Photos
Can iPads Disrupt Function of Implanted Heart Devices?
Copper Surfaces Can Cut in Half the Risk of HAI
In OurJournals
Boston Eds Ready for Emergencies, Some Airlines Unprepared
AACN Scholarships Support Your Future
Visionary Leaders Recognized at NTI
Step Forward

Bold Voices - July 2013