Bold Voices - May 2014 - (Page 3)

What Were We Thinking? hether intentional or unintentional, or low risk or high risk, uncivil behaviors can have harmful and lasting effects. For example, you might consider eye-rolling ... an innocuous behavior; however, in my experience, eye-rolling can have negative and troubling effects. In my workshops with students, I say, "Please raise your hand if faculty members or nurses in practice have rolled their eyes at you." In virtually every case, every hand is raised. Then I ask the students, "How does it feel to have eyes rolled at you?" Their responses are compelling. Many comment that it makes them angry, whereas others say they wish they could physically retaliate, though they do not, of course. I then follow with another question- "So then what happens?" The most common response is avoidance of the eye-roller, and they stop asking questions. The problem is that not only do they stop asking questions of the eye-rolling offender, but also in many cases students stop asking questions altogether. This is a distressing outcome with far-reaching consequences. When students, or any nurse for that matter, stop asking questions, patient care suffers. Seemingly, even the most mundane, nonverbal uncivil behaviors, such as eye-rolling, can have serious consequences. Further, if eye-rolling can result in feelings of anger and avoidant behaviors, then what might be the effect of more disruptive and high-risk behaviors? Acting civilly and respectfully is not always easy, especially in a highstress learning environment, where constant change is the norm and where faculty and students experience complex and demanding workloads. Yet, we must make civility a priority for our students, colleagues, practice partners, and ourselves. Incivility takes a tremendous toll on everyone throughout the campus and practice community. Choosing civility is important and the right thing to do. Source: Clark, Cynthia. Creating & Sustaining Civility in Nursing Education. Indianapolis: Sigma Theta Tau International; 2013, 14-15. Dr. Clark will participate in the May 21 summit on moral distress during AACN's 2014 National Teaching Institute & Critical Care Exposition. Read more in my note on page 30. Vicki Good AACN President Your assumptions are your windows on the world. Scrub them off every once in a while, or the light won't come in. - Alan Alda 3 AACN BOLD VOICES MAY 2014 Another Angle W Have you ever found yourself very close to a situation that, when people asked questions about it, you suddenly realized they didn't have the same information you did? That's what happened after the board of directors announced Dana Woods would become our new chief executive officer.

Table of Contents for the Digital Edition of Bold Voices - May 2014

Another Angle
Pres Note Teaser: What Were We Thinking
Come for the Day. Learn for a Lifetime.
How AACN CSI Academy Changed My Practice
Healthcare Professionals Smoke Less Than General Population
Sleep-Deprived Nurses May Regret Clinical Decisions
Detecting Abuse When Kids Have Fractures
Effective Screening and Counseling for Alcohol Use
Most People Who Need Palliative Care Don’t Receive It
Interruptions Are Dangerous
AACN Community Steps Forward on Early Mobility
Awards
Satisfied and Engaged Staff Improve Patient Satisfaction
Involve Nurses When Developing Healthcare Technology
Nurses Concerned About Nursing’s Future
How Does This Year’s Flu Compare to Previous Trends?
Fewer Hospital Opportunities for Nursing Graduates
Excessive Crying as a Preemie, Behavioral Problems Later
Hand Amputees Can Feel Objects With New Prostheses
In Our Journals
Certification Capsules
New Editions of ‘AACN Essentials’ Textbooks
New at NTI 2014: Editorial Consults
Call for Nominations: AACN Board, Nominating Committee
Experience a Wasatch Mountain High This Summer at REACH
Thrive at NTI: 10 Tips for the Best Experience
Letters
Transitions
President’s Note

Bold Voices - May 2014

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